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Digital Temp

Company Description

From 1946, people of the House of Parfums Christian Dior in France and around the world embody the spirit of excellence, creativity, and the unique savoir-faire of its creator, the couturier-perfumer Christian Dior. Revolutionizing the codes of French elegance and luxury with its perfumes, combining tradition and daring innovation in makeup and skincare, we reinvent every day the Dior style and affirm beauty and joy in its entirety.

Parfums Christian Dior invites you today to join its North America teams.

Parfums Christian Dior is part of the LVMH Group.

Job Description

The Digital Temp at Parfums Christian Dior Canada is a full-time contracted role responsible to assist with the daily planning and operations of Digital activities for Dior Canada and its website. This role will serve as a collaborative team member with strong analytical and communication skills, partnering with various Canada, US, and Paris teams. This role will also be responsible for problem solving quickly and creatively, with minimal supervision. The position will support the continued growth for Dior Canada E-Commerce business to achieve sales objectives and manage Dior image within Canada Dior.com and its CRM platforms.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Website and CRM/Online Events Management  

  • Coordinate with US partners to localize and setup Narvar tracking emails and support with analytics as needed.
  • Collaborate with the CRM Manager on strategy, execution and planning of the trigger, one-shot emails and SMS texts. Provide analysis and reporting to improve ROI and increase client recruitment.
  • Assist in various projects for the Dior.ca team across 2 sites (EN.CA and FR.CA), including the daily QA of sites (i.e. working URLs, videos, images, and content loading as well as new PDPs (product description page) and animations/launches).
  • Collaborate with the E-commerce Tech manager on Master Class programs (Bambuser), follow-up for content (video and copy) edit transcripts; setup, test, and load SRT files, product URLs, site banners, emails, and SMS copy moderation scripts (in French, English).
  • Assist in setup and management of skus in the Product Information Management system, including but not limited to the set-up of Cross-sell, Up-sell, Virtual Try-on, online and offline dates, and pricebooks.

Marketing and Planning 

  • Assist the Sr. Director with forecast planning of POSM items and the maintenance of promotional calendar with specific offers.
  • Provide (and collect from cross functional teams) recommendations for copy and images for animations, and site banners; ensure French translation is completed for Dior FR.CA .

SUPERVISION RECEIVED

Sr. Director of E-Commerce

Qualifications

  • Minimum 3-5 years of professional experience collaborating with cross-functional teams that include Marketing, CRM Digital, Retail, Technical, and E -Commerce Operations
  • Detail-oriented and thorough with inputting data and proactively seeking required information
  • Strong project management skills including the ability to prioritize, take initiative, and work in a multitude of ongoing projects at the same time while meeting deadlines
  • Hands-on experience in managing and successfully delivering projects within the digital environment
  • Passionate for the luxury beauty industry and brand exposure; proud to be the ambassador of Dior
  • Able to collaborate with the team and work independently; highly motivated and high performing in tight deadlines
  • Deals with confidential information and/or issues using discretion and judgment
  • Proficient in Microsoft Suite (Outlook, PowerPoint, Excel, Teams, Smartsheet, etc.) 
  • Familiarity with platforms or quick to learn:  Narvar, Client Quest, Adobe, Akeno (or similar Product Information Management system), Salesforce, Bambuser, and ServiceNow

 

NOTE: This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Additional Information

Hybrid position 3x/week in the office

LVMH Inc. uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward various levels of expertise, performance and tenure.

While the published salary range is a good faith reflection of the targeted salary level for the position, LVMH Inc. reserves the right to pay outside of the published salary range of $35.00 - $55.00/hour.

This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

All your information will be kept confidential according to EEO guidelines.

Average salary estimate

$93600 / YEARLY (est.)
min
max
$72800K
$114400K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Digital Temp, LVMH Perfumes & Cosmetics

If you’re passionate about the luxury beauty industry and have a knack for digital operations, then the Digital Temp position at Parfums Christian Dior Canada might be just what you’re looking for! Located in vibrant Toronto, ON, this role is perfect for individuals who enjoy tackling challenges with creativity and collaboration. As a Digital Temp, you will become a vital part of the dynamic team at Dior, working closely with your peers in Canada, the U.S., and even Paris. Your day-to-day responsibilities will encompass supporting the coordination of activities related to the Dior Canada website and its CRM platforms, ensuring seamless online events and digital marketing efforts. You’ll have the opportunity to collaborate on strategies with the E-commerce Tech Manager and analyze data to help optimize campaigns and improve ROI. You will also play a significant role in managing various online content and ensuring everything reflects the exquisite Dior brand. In this hybrid position, you'll enjoy the flexibility of working three days a week from the office while developing your skills in a fast-paced and supportive environment. If you're detail-oriented, thrive under tight deadlines, and want to make an impact at one of the most respected names in luxury, we encourage you to apply and take part in our exciting journey toward perfecting the Dior experience in Canada!

Frequently Asked Questions (FAQs) for Digital Temp Role at LVMH Perfumes & Cosmetics
What are the main responsibilities of a Digital Temp at Parfums Christian Dior?

As a Digital Temp at Parfums Christian Dior, your primary responsibilities include assisting with daily digital activities for Dior Canada's website, managing online events, collaborating on CRM strategy, and performing QA on the site content. You'll collaborate with teams in Canada, the U.S., and Paris, making your role essential for the success of Dior's digital presence.

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What qualifications are required to apply for the Digital Temp position at Parfums Christian Dior?

To apply for the Digital Temp position at Parfums Christian Dior, candidates should have 3-5 years of experience working with cross-functional teams and be highly detail-oriented. Strong project management skills and proficiency in Microsoft Suite are essential, along with a passion for the luxury beauty sector to embody the Dior branding effectively.

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What skills are important for a Digital Temp role at Parfums Christian Dior in Toronto?

Important skills for the Digital Temp role at Parfums Christian Dior include strong analytical capabilities, project management proficiency, and excellent communication skills. Additionally, experience with e-commerce platforms and being detail-oriented will greatly benefit your contributions in managing the digital activities effectively.

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Is the Digital Temp role at Parfums Christian Dior a remote position?

The Digital Temp role at Parfums Christian Dior is a hybrid position, allowing you to work both remotely and in the office. You'll be required to come into the office three times a week, fostering collaboration with your team while enjoying the flexibility of remote work.

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What is the expected salary range for a Digital Temp at Parfums Christian Dior?

The salary range for the Digital Temp position at Parfums Christian Dior is between $35.00 and $55.00 per hour. This range is based on the experience and expertise of candidates, allowing for flexibility to recognize different skill levels in the context of the luxury beauty market.

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What can I expect regarding company culture when working as a Digital Temp at Parfums Christian Dior?

When working as a Digital Temp at Parfums Christian Dior, you can expect a vibrant company culture that celebrates excellence, creativity, and collaboration. Being part of the renowned LVMH Group, you'll find yourself in a supportive environment where innovation thrives and every team member is valued for their unique contributions.

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How does the Digital Temp role at Parfums Christian Dior support e-commerce initiatives?

The Digital Temp role at Parfums Christian Dior supports e-commerce initiatives by working collaboratively with various teams to boost sales and enhance the online experience. You will conduct analytics to improve campaigns on Dior Canada's digital platforms, ensuring a high-quality brand experience for customers.

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Common Interview Questions for Digital Temp
How do you prioritize tasks as a Digital Temp in a fast-paced environment?

When asked about prioritizing tasks as a Digital Temp, discuss your approach to managing multiple projects while meeting deadlines. Highlight your ability to assess urgency and importance in tasks, using tools such as to-do lists or project management software to keep track of ongoing assignments.

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Can you describe your experience with CRM systems?

In response to questions about your experience with CRM systems, provide examples of specific systems you’ve used, like Salesforce or similar platforms. Explain how you've leveraged these tools to enhance customer relationships and optimize email marketing or local campaigns.

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How do you ensure accurate data input when managing product information?

To ensure accurate data input in product information management, you can emphasize your attention to detail and proofreading skills. Sharing a systematic approach you take, perhaps through double-checking entries or leveraging software features, can demonstrate your commitment to precision and quality.

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What strategies do you use for effective collaboration with team members across regions?

Discuss your strategies for collaboration, such as employing communication tools like Slack or Teams to facilitate seamless conversations. Mention any examples when working with teams in different locations helped you produce excellent results.

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How do you handle tight deadlines when managing digital projects?

When asked about handling tight deadlines, outline your time management techniques, such as planned prioritization, breaking tasks into smaller steps, and setting realistic goals. Share relevant experiences where you successfully met a tight deadline through effective project management.

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What experience do you have with e-commerce marketing strategies?

In discussing e-commerce marketing strategies, mention specific campaigns you've worked on, whether these involved social media promotions, email marketing, or localized online events. Highlight your analytical focus—how monitoring data assisted you in enhancing customer engagement.

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Can you provide an example of a creative solution you implemented in a previous role?

Share an example where you faced a challenge and brainstormed a creative solution. Walk the interviewer through your reasoning and the positive outcome that resulted, demonstrating your ability to think outside the box and effectively problem-solve.

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How comfortable are you with managing online content across different platforms?

In response to this question, express your familiarity with managing online content, possibly referring to experiences across various websites or social media platforms. Talk about how you approach content localization for different audiences, which is essential for Dior's bilingual markets.

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What do you believe is essential when representing the Dior brand digitally?

When discussing brand representation, emphasize the importance of maintaining brand consistency, quality visuals, and recognizing the target audience. Speak to how you stay aligned with brand guidelines through every piece of digital content you create or manage.

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Why is it important to you to work with a luxury brand like Dior?

When answering why you want to work with a luxury brand like Dior, reflect on your passion for the beauty industry and appreciation for branding quality. Mention how the opportunity to contribute to such a prestigious brand excites you and aligns with your career aspirations.

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Established in 1987, LVMH is a wholesale retailer of a variety of items. They offer products inclusive of alcoholic beverages, apparel and accessories, cosmetics, and more. This company is headquartered in Paris, France.

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Full-time, hybrid
DATE POSTED
November 27, 2024

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