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RFP and Proposal Manager

In this pivotal role, you’ll partner with customer-facing teams, leveraging company-wide resources to craft compelling responses to RFPs, RFIs, DDQs, and ad-hoc inquiries. Your work will play a critical role in advancing Lightcast's business development efforts, delivering precise and timely responses that engage clients and prospects while driving sales.


As the owner of this function, you’ll stay at the forefront of our technology updates, translating complex concepts into clear, impactful documentation for both internal and external audiences. This is your opportunity to shape the future of Lightcast, embracing new challenges and opportunities to innovate and excel every day.


Major Responsibilities:
  • Manage RFP and RFI Response Strategy - Develop and execute a comprehensive strategy for responding to Requests for Proposals (RFPs) and Requests for Information (RFIs). Coordinate cross-functional teams to gather necessary information and ensure timely and accurate responses. Maintain a repository of RFP/RFI responses and continuously refine content based on feedback and learnings.
  • Assist Product Team with Research - Collaborate with the Product team to conduct product and customer research. Engage with current customers to understand their needs and gather feedback on existing solutions. Identify opportunities for product enhancements and new solution development to better serve customer needs.
  • Support Solution Engineering and Pre-Sales Efforts - Serve as an extension of the pre-sales team, joining prospect conversations to assist with solution delivery. Illustrate how Lightcast's technical and professional-services solutions, APIs, and programmatic data delivery can address customer needs. Work closely with solution engineering and professional services teams to ensure smooth handoff and implementation.


Education and Experience:
  • 3-5 years of experience is required managing RFP and RFI processes is required 
  • Bachelor’s degree in business, technology, or data science required. 
  • Intermediate technical skills such as data science and analysis, using Python, and/or SQL, along with experience working with APIs, are a strong plus.
  • Excellent communication, presentation, and interpersonal skills, with the ability to collaborate effectively across different teams.
  • Prior experience working as a solutions consultant or solutions architect is also a plus. 
  • Proactive, detail-oriented, and able to thrive in a fast-paced environment.


Lightcast is a global leader in labor market insights with headquarters in Moscow (ID) with offices in the United Kingdom, Europe, and India.  We work with partners across six continents to help drive economic prosperity and mobility by providing the insights needed to build and develop our people, our institutions and companies, and our communities. 


Lightcast is proud to be an equal opportunity workplace and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Lightcast has always been, and always will be, committed to diversity, equity and inclusion. We seek dynamic professionals from all backgrounds to join our teams, and we encourage our employees to bring their authentic, original, and best selves to work.

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Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About RFP and Proposal Manager, Lightcast

As an RFP and Proposal Manager at Lightcast, you’ll be stepping into an exciting role that truly makes a difference in our business development journey! Imagine partnering with our dynamic customer-facing teams to craft engaging and persuasive responses to RFPs, RFIs, and all sorts of inquiries. This is not just about paperwork; it's about clearly communicating our innovative solutions to potential clients and helping them understand the value we deliver. With your expertise, you’ll develop a strategic response framework while also gathering insights from our customers and product teams, shaping how we present ourselves. Your keen eye for detail and remarkable communication skills will allow you to transform complex technical concepts into straightforward, impactful documentation for everyone to grasp. You'll continually refine our response strategies, ensuring they are not only timely but also resonate with our audience. At Lightcast, you’ll have every tool at your disposal, plus the autonomy to embrace challenges and explore fresh ideas daily. If you thrive in a fast-paced environment and are ready to lead this crucial function, we’d love for you to join our mission of driving economic prosperity with data insights across the globe!

Frequently Asked Questions (FAQs) for RFP and Proposal Manager Role at Lightcast
What qualifications do I need to become an RFP and Proposal Manager at Lightcast?

To become an RFP and Proposal Manager at Lightcast, you will need a Bachelor's degree in business, technology, or data science, alongside 3-5 years of experience managing RFP and RFI processes. Intermediate technical skills, such as data analysis using Python or SQL and working with APIs, are strong assets.

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What does an RFP and Proposal Manager at Lightcast do on a daily basis?

On a daily basis, an RFP and Proposal Manager at Lightcast is responsible for managing the RFP and RFI response strategy. This includes coordinating with cross-functional teams, conducting research, and refining response content to ensure we reflect our innovative solutions accurately.

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How does the RFP and Proposal Manager role impact business development at Lightcast?

The RFP and Proposal Manager role at Lightcast is pivotal for business development, as it ensures precise and timely responses to potential clients, engaging them effectively. Your efforts in crafting compelling proposals directly impact our sales success and client relationships.

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What skills are essential for an RFP and Proposal Manager at Lightcast?

Essential skills for an RFP and Proposal Manager at Lightcast include excellent communication, strong organizational abilities, and attention to detail. Additionally, experience in collaboration and the ability to thrive in a fast-paced environment are key to success in this role.

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Can you explain the collaboration process between RFP and Proposal Managers and other teams at Lightcast?

Collaboration is at the heart of the RFP and Proposal Manager's role at Lightcast. You'll engage with customer-facing teams, product managers, solution engineers, and even clients to gather insights and develop comprehensive proposals that meet client needs.

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What is Lightcast's work culture like for RFP and Proposal Managers?

Lightcast fosters a work culture that supports diversity, equity, and inclusion. As an RFP and Proposal Manager, you'll be encouraged to bring your authentic self to work and actively participate in a collaborative team environment that values each member's contributions.

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What opportunities for career growth exist for RFP and Proposal Managers at Lightcast?

At Lightcast, RFP and Proposal Managers have plenty of opportunities for career growth, given the company's commitment to developing talent. You’ll have chances to enhance your technical skills, grow your leadership abilities, and expand your network within the industry.

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Common Interview Questions for RFP and Proposal Manager
What strategies do you use to manage the RFP and RFI response process?

To effectively manage the RFP and RFI response process, I prioritize developing a comprehensive strategy that involves gaining input from cross-functional teams, establishing timelines, and creating a dedicated response repository. Consistent refinement based on past learnings also helps improve quality.

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How do you ensure timely and accurate responses to RFPs?

Ensuring timely and accurate responses to RFPs involves meticulous planning and a well-defined workflow. I focus on establishing clear expectations with all teams involved, using project management tools for tracking progress, and maintaining open lines of communication to prevent bottlenecks.

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Can you give an example of how you've used feedback to improve RFP responses?

In my previous role, I created a feedback loop after each RFP submission, gathering insights from the sales team about what worked well and what didn’t. Using this information, I updated templates and content, which led to a significant increase in proposal success rates.

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How do you stay current on industry trends and technologies relevant to your RFP work?

I stay current on industry trends by following thought leaders, subscribing to relevant publications, and participating in webinars. I also meet regularly with product teams to understand new updates and developments, ensuring our proposals remain relevant and competitive.

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Describe a challenging RFP you managed and how you handled it.

I once managed a particularly complex RFP with tight deadlines and detailed requirements. I convened a dedicated response team, mapped out the critical components, and ensured constant communication. We broke down tasks and utilized our repository for efficiency, successfully delivering on time.

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How do you approach collaborating with different departments while preparing an RFP response?

When collaborating with different departments for RFP responses, I take a proactive approach by setting clear communication channels and timelines. I ensure everyone understands their role and the importance of their input. Regular check-ins help keep everyone aligned and engaged throughout the process.

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What role do you think RFPs play in the sales process?

RFPs play a crucial role in the sales process as they showcase a company’s capabilities and solutions to potential clients. A well-crafted RFP response can greatly influence a client’s decision-making, making it essential to align our responses with their specific needs and objectives.

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How do you manage competing priorities while working on multiple RFPs?

To manage competing priorities while working on multiple RFPs, I prioritize based on due dates and the complexity of the requirements. Using a project management tool allows me to keep track of tasks, and delegating parts of the RFP process can help distribute the workload effectively.

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What tools do you find most useful in your RFP management process?

I find tools like project management software for tracking deadlines and collaborative platforms for document sharing invaluable in the RFP management process. Additionally, utilizing content management systems to maintain a repository of past responses significantly enhances efficiency.

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How would you handle a situation where team members disagree on the RFP content?

In situations where team members disagree on RFP content, I encourage open discussion to understand each perspective. I aim to facilitate a collaborative environment, where we can weigh the pros and cons of each viewpoint, and ultimately align on content that best represents our solutions.

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Full-time, remote
DATE POSTED
November 26, 2024

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