Junior IT Support Technician

Job Summary

A company is looking for a Junior IT Support Technician to provide technical support and assist with IT operations.

Key Responsibilities

• Provide first-level technical support for employees in the office and remote staff
• Assist with employee onboarding and offboarding tasks, including account setup and equipment preparation
• Maintain IT inventory and troubleshoot office IT operations, including network and A/V systems

Required Qualifications

• 1-3 years of experience in IT help-desk or technical support
• Strong troubleshooting skills with Windows and macOS; Linux familiarity is a plus
• Experience providing remote support
• Good understanding of networking basics and Wi-Fi troubleshooting
• Proficiency in English (spoken and written)