Laboratory Client Support Technician

Job Summary

A company is looking for a Laboratory Client Support Technician - Client Services.

Key Responsibilities

• Provide technical and preanalytic support services to clients regarding specimen information
• Evaluate and process specimens according to established procedures, including triaging and routing
• Maintain customer relationships and document communications and resolutions effectively

Required Qualifications

• High School Diploma or Equivalent
• Preferred customer service work experience
• Ability to type 35 WPM and possess 10-key skills
• College level courses in medical terminology, biology, communications, or related life sciences are preferred
• Must complete department-specific training and demonstrate competency within 6 months