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Job details

Client Support Specialist - job 2 of 30

Job Summary

A company is looking for a Client Support Specialist.

Key Responsibilities
  • Serve as the first responder for client, broker, and internal stakeholder inquiries, investigating and resolving issues efficiently
  • Contribute to the development of best practices and process enhancements by documenting client interactions and providing feedback
  • Collaborate cross-functionally with other departments to facilitate efficient issue resolution while maintaining professionalism
Required Qualifications
  • 3-5 years of experience in a technical support, customer support, or client services role
  • Experience managing support tickets and familiarity with helpdesk or CRM platforms, preferably Salesforce ServiceCloud
  • Strong interpersonal skills to build relationships and collaborate effectively
  • Proven analytical thinking and problem-solving abilities
  • Capability to manage multiple tasks and prioritize based on urgency and impact

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 21, 2025

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