Therapy Technician - Astoria

RESPONSIBILITIES:

The Therapy Technician assists therapists in providing non-medical support to patients. They assist patients in moving throughout the clinic, accompany the patient through exercises, perform administrative duties and prepare treatment equipment and rooms.

ESSENTIAL JOB FUNCTION:

· Engage with patients to ensure they are having a 5 Star guest experience.

· Greeting patients as they enter the facility and practice Spear’s 5 foot rule of customer service.

· Escort patients from waiting area to treatment area to be seen by their therapist.

· Help patients move throughout the clinic, room to room, or to specific equipment.

· Accompany the patient through their exercises.

· Assist the patient by getting them anything to support their experience, towel, water, temperature control, etc.

· Prepare modalities for therapists, such as ice packs, or heat pads.

· Knowledgeable in Spear services and locations to be able to be able to engage in conversations and respond to patients’ basic questions.

· Handle necessary paperwork, such as: faxing clinical notes, maintaining POC logs, filling out insurance forms.

· Perform clerical tasks such as answering phones, scheduling appointments and ordering supplies.

· Clean and prepare treatment areas and equipment for and after each session.

· Change and wash linens and arrange supplies.

• High School Diploma required; BA Degree preferred.

• REQUIRMENTS
• Compassion and empathy when helping patients.
• Attention to detail, good computer skills.
• Position requires reaching, bending, stooping, and handling objects with hands and/or fingers, talking and/or hearing, and seeing.

WHAT WE OFFER:

We know that exceptional patient service can only be achieved when our team is well cared for.

We strive to create an environment that bolsters career growth while providing the flexibility and

time necessary to simply be a human being. Further benefits include:

Mentorship Programs and Spear's award-winning Future Leaders Program (SFLP).

One Medical paid membership. Learn more at onemedical.com/business.

Mental Health benefits that include paid time off and support services through Journey Live & employer sponsored EAP program.

Medical, Dental, Vision Benefits, Commuter FSA Plan.

401(K) Safe Harbor Match: SPEAR will make a matching contribution equal to 100% of the first 3% of annual compensation, plus 50% of the next 2% of annual compensation. The total SPEAR matching contribution will not exceed 4% of your annual compensation

Generous paid time including PTO, Floating Holidays, Company Holidays, Mental Health 

Commuter FSA Plans – pretax savings plans for travel to & from work

Employee Perks: discounted rates for entertainment, travel, fitness, insurance plans, etc. Gym membership discounts with Blink & Crunch Fitness.

Company Events - Annual Summer Picnic and Holiday Awards Celebration  

WHO WE ARE LOOKING FOR:

We value empathy in our team members and a dedication to clinical excellence -- whatever your workstyle -- above all else. While we are looking for both entrepreneurial big-thinkers and those dedicated simply to the day-to-day of treatment, successful candidates will understand that being clear is kind and that actions express priorities. No matter where you are in your career, we are positive you will find your niche with us and grow.

Further success factors may include: 

A passion for the field of physical and occupational therapy. 

A proactive, collaborative, team-oriented attitude because we don’t work in silos. 

A dedication to not only rehabilitating patients’ injuries but their confidence and vitality as well. 

A sense of accomplishment from pairing your clinical excellence with emotional intelligence. 

You celebrate wins and learn from losses with your patients, colleagues, and surrounding communities.

A resonance with our SPEAR-IT values: 

Service 

Passion 

Empathy 

Accountability 

Respect 

Impact 

Teamwork 

ABOUT US:

Spear Physical and Occupational Therapy is the nation’s leading outpatient practice. With more than 40 clinics in the New York Tri-State Area and 25 years of experience, Spear provides unprecedented patient access to physical and occupational therapy through its robust list of services covered by most major insurances. Since its founding, Spear has been honored by some of the top medical, academic, and business communities. Among these accolades, they have twice been named the nation’s top physical therapy practice by the American Physical Therapy Association and WebPT, received the Columbia Award for Leadership in Clinical Education, served as official therapists to Olympic teams and Broadway shows, and been featured for their expertise in The New York Times, CBS News, Good Morning America, The Today Show, and more. Learn more about Spear’s history of excellence at spearcenter.com.