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Sales Operations Analyst - Partnerships

 


About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 300,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy

We’re looking for a Sales Operations professional to partner with Gusto Partnership sales leaders. The Gusto Partnership team creates and nurtures partner relationships to augment and extend Gusto’s product offerings while fostering mutually beneficial lead-generation programs. As a key contributor to our sales team, you will play a critical role in developing the go-to-market capabilities for our high-growth sales team.  This role provides a unique opportunity in that you will support and help shape a rapidly growing and strategically important segment of our business. Candidates should align with our company values, be highly self-motivated to drive results, and have an insatiable desire to learn to solve the business problems they face. 

 

Here’s what you’ll do day to day 

Day-to-day support of sales program: Provide day-to-day support to our Sales leadership, including ad hoc decision-making support, reporting and analyses, cross-functional collaboration, and one-off projects while navigating a nuanced channel sales motion. Process design and improvement: Identify, draft, and implement process and tool improvements that lead to business objectives: higher conversion rates, sales efficiency, better Gustie user experience, and better customer experience.

  • Sales Productivity & Enablement: Develop pipeline management best practices, and metrics/analytics to enable sales productivity. Translate pain points into comprehensive business requirements and projects.
  • Revenue Analytics: Partner with our other RevOps team members, Finance team, and Marketing team to develop sales metrics, operational reporting, and forecasts.
  • Cross-Functional Partnerships: Partner effectively with Sales leadership, Finance & Business Operations, Marketing, and Product teams.

 

Here’s what we’re looking for 

  • 6+ years of strategy, ops, or analytical experience; ideally 3+ in sales or business operations. Experience at a fast-paced technology company is preferred.
  • Strong yet empathetic business partner; experience collaborating with and advising sales leaders.
  • First principles thinker who analyzes and presents data effectively to drive insights and decision-making.
  • True passion for sales: you creatively find ways to make sales teams more productive.
  • Deep experience with typical sales-stack technologies and analytical tools (e.g., SFDC, Tableau, or similar).
  • You are a self-starter and fast learner; no one tells you where to find the answers.
  • Hyper-organized with strong attention to detail; effective stakeholder and project management is the bare minimum and is part of your secret sauce.
  • Executive written and verbal communication.

 

Our cash compensation amount for this role is targeted at $127,000 - $155,000 in San Francisco and New York, and $104,000 - $128,000  in Denver & most remote locations.  Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.


Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.


Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Average salary estimate

$116000 / YEARLY (est.)
min
max
$104000K
$128000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Operations Analyst - Partnerships, Gusto, Inc.

Join the fantastic team at Gusto as a Sales Operations Analyst - Partnerships and become an integral part of our mission to empower small businesses across the nation! Located in vibrant Denver, CO, Gusto is not just a modern, online people platform; it's a thriving family dedicated to elevating the way businesses manage their teams. In this exciting role, you will partner with sales leaders to enhance partner relationships, craft compelling lead-generation programs, and drive impactful sales strategies. Your analytical mindset will contribute to the development of go-to-market capabilities, empowering our high-growth sales team. You’ll engage in everyday support of the sales program, identify and implement improvements, and collaborate closely with cross-functional teams. Your keen insights will help shape the sales productivity landscape, and you’ll play a crucial role in revenue analytics by working hand-in-hand with finance and marketing teams. We’re looking for a motivated strategist with a passion for sales, excellent communication skills, and a knack for process optimization. If you’re ready to embrace a rewarding challenge in a dynamic, inclusive work environment, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Sales Operations Analyst - Partnerships Role at Gusto, Inc.
What does a Sales Operations Analyst - Partnerships do at Gusto?

At Gusto, a Sales Operations Analyst - Partnerships plays a pivotal role in supporting their sales team. This involves collaborating with sales leaders to enhance partner relationships, analyzing data to develop strategic insights, and implementing process improvements to drive efficiency and productivity.

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What qualifications are required for the Sales Operations Analyst - Partnerships position at Gusto?

Candidates for the Sales Operations Analyst - Partnerships role at Gusto should have at least 6 years of experience in strategy, operations, or analytics, with a minimum of 3 years in sales or business operations. Strong business acumen and experience with sales-stack technologies like Salesforce and Tableau are preferred.

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How does Gusto support its Sales Operations Analyst - Partnerships employees?

Gusto offers a collaborative and inclusive workplace that prioritizes employee growth and well-being. Sales Operations Analysts - Partnerships benefit from ongoing training, mentorship opportunities, and the chance to work on impactful projects that shape the company's future.

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What is the work environment like for a Sales Operations Analyst - Partnerships at Gusto?

The work environment for a Sales Operations Analyst - Partnerships at Gusto is vibrant and dynamic, combining both remote and in-office elements. Employees are encouraged to collaborate with various teams in their Denver office, fostering creative solutions in a supportive and engaging atmosphere.

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What is the expected salary range for the Sales Operations Analyst - Partnerships at Gusto?

The targeted cash compensation for the Sales Operations Analyst - Partnerships role at Gusto ranges from $104,000 to $128,000 in Denver, depending on experience and expertise. This competitive compensation reflects Gusto's commitment to valuing its talent.

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What opportunities for advancement exist for a Sales Operations Analyst - Partnerships at Gusto?

Gusto strongly supports career growth, and a Sales Operations Analyst - Partnerships has numerous opportunities to advance within the company. With ongoing training and the chance to take on challenging projects, employees can develop their skills and rise through the ranks.

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What kind of company culture can a Sales Operations Analyst - Partnerships expect at Gusto?

At Gusto, the company culture is built on collaboration and inclusivity. As a Sales Operations Analyst - Partnerships, you can expect to be part of a diverse team that values different perspectives and promotes a supportive and engaging work atmosphere.

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Common Interview Questions for Sales Operations Analyst - Partnerships
Can you describe your experience with sales operations?

In answering this question, provide specific examples of your past roles in sales operations, focusing on your responsibilities, the tools you used, and the outcomes you achieved. Highlight your analytical skills and how they contributed to sales efficiency.

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How do you improve sales processes and efficiency?

Discuss a particular process improvement project you've led or contributed to. Explain the steps you took, the metrics you used to measure success, and the results. Show your ability to identify pain points and implement actionable solutions.

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What analytical tools are you familiar with, and how have you used them?

Share your experience with tools like Salesforce, Tableau, or similar solutions, detailing how you used these tools for reporting, forecasting, or performance analysis. Illustrate your proficiency with data and its importance in driving business decisions.

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How do you prioritize tasks in a fast-paced environment?

Explain your time management strategies, whether it's using organization tools, setting effective priorities, or collaborating with team members to allocate resources. Provide an example that demonstrates your ability to manage multiple projects successfully.

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Describe a time when you had to collaborate with different teams.

Choose an example that showcases your collaboration skills. Describe the teams involved, your role in facilitating communication, and how you ensured that everyone was aligned towards achieving a common goal.

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What motivates you to work in sales operations?

Share your passion for sales operations, emphasizing the aspects you enjoy the most, such as problem-solving, optimizing processes, or supporting sales teams. Connect your motivations to the values of Gusto and the role’s responsibilities.

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How do you handle data analysis and reporting?

Discuss your approach to data analysis and how you present findings. Mention the importance of data-driven decision-making and offer examples of reports you've created that influenced sales strategies or processes.

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What strategies do you employ to ensure successful partnerships?

Explain your approach to building and maintaining partnerships. Highlight negotiation skills, the ability to identify mutual benefits, and your experience in engaging stakeholders effectively to foster lasting relationships.

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How do you stay up to date with industry trends relevant to sales operations?

Share your methods for staying informed about industry developments, such as attending webinars, reading articles, or participating in communities related to sales operations. Express your commitment to continuous learning and adaptation.

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Why do you want to work at Gusto as a Sales Operations Analyst - Partnerships?

Articulate your interest in Gusto's mission to empower small businesses and how it aligns with your career goals. Mention specific features of the company culture or values that resonate with you and your desire to contribute to the team.

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Gusto was founded in 2011. This company provides payroll processing and employee benefits services. Their headquarters are located in San Francisco, California.

117 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$104,000/yr - $128,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 28, 2024

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