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Cash Applications Specialist

Our team is looking for an AR Cash Applications Specialist who will help protect the financial interests of Guayaki by researching, analyzing, and processing disputes and applies cash based on remittance and investigation. You'll focus on cash applications on independent accounts and key accounts with some collectionsThis is a fast-paced position that plays an integral role on the Guayaki Accounting Team. We are looking for a driven, self-starter who loves problem solving and providing results!  

How you’ll help: 

  • Perform complex account reconciliations involving retrieving the remittance advice, deduction research, portal access, uploading data to ERP.   
  • Apply cash to invoices based on remittance advice ensuring accuracy and attention to detail.  
  • Perform collection efforts by making calls, sending emails, following up and documenting all communication in the system.  
  • Report weekly on status of outstanding invoices.  
  • Resolves complex customer deductions, billbacks, placement fees, fines, rebates, incentives, shipment/returns disputes.  
  • Investigates dispute claims by gathering information to validate collectability (i.e., proof of delivery docs, contractual rebate/incentive agreements etc.)  
  • Files dispute with customer in timely manner. Follow up on resolution consistently.  
  • Escalates unanswered dispute with customer/Account Manager to obtain dispute status/resolution.  
  • Produce and distribute weekly deduction status reporting to management/sales team.  
  • Work closely with sales to identify deductions and obtain approvals.  
  • Other duties as assigned based on business needs or management’s request. 

What you’ll provide: 

  • Microsoft office suite, proficiency in Excel; Pivot tables and VLOOKUP functions a plus.  
  • Ability to manage deadlines simultaneously, excellent verbal & written communication skill 
  • Ability to develop positive business-based relationships.  
  • Encompass and Net Suite experience is a plus  
  • Food and beverage distribution is a plus  
  • Willingness to learn  
  • Self-starter and motivated 

How you’ll be successful in this role: 

Effective Cash Collection:  

  • Ensure timely and accurate cash application by performing Accounts Receivable activities, including applying and collecting cash promptly. This involves managing collection activities such as sending follow-up inquiries, addressing past due accounts, and maintaining cash receipts and customer aging schedules. The successful candidate should contribute to improving cash collection efficiency and minimizing outstanding balances. 

Process Enhancement and Compliance:  

  • Play a role in driving the development, communication, and improvement of Accounts Receivable processes and policies. This includes helping to create, implement, and enforce department timelines, providing weekly reports on invoicing, aging, cash receipts, and invoice adjustments, and conducting regular Key Performance Indicator assessments. The candidate should also collaborate with internal resources to resolve inquiries, prepare balance sheet reconciliations, and maintain the Accounts Receivable aging schedule. 

Continuous Improvement and Communication:  

  • Actively participate in the development, recommendation, and implementation of department improvements, focusing on enhancing process efficiency and meeting operational needs. Additionally, the successful candidate should maintain internal control procedures, accounting policies, and fulfill audit requests to ensure policy compliance. Furthermore, they should enforce existing policies and procedures and make recommendations for improvements when necessary. It is essential to maintain strong cross-functional teamwork with both internal and external stakeholders, demonstrating excellent communication skills, professionalism, and a positive customer service attitude, both internally and externally. 

What we offer:

The pay range for this role is an estimate based on a wide range of compensation factors; actual pay offered may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Sales commissions and/or variable pay plans are also offered depending on the position (ex: monthly, quarterly, annual bonuses). Additionally, we offer a competitive benefits package including top-tier benefits, comprehensive medical, dental, and vision plans, employee life and disability, mental health benefits, paid medical leave, paid company holidays, and paid time off, as well as opportunities for career growth and advancement within our team!

Hourly Pay Rate
$25$25 USD

At Guayakí Yerba Mate, we're more than just a beverage company: we believe yerba mate culture allows us to "COME TO LIFE" together and is an invitation to personal, social, ecological and cultural regeneration. Market Driven Regeneration™ is Guayakí Yerba Mate’s business model that aspires to create a net positive impact in the world throughout our operations and supply web. It influences the ingredients we source and products we make, distribute, and sell in order to have a positive impact on people and the planet throughout our business.  

As our team expands, we are looking for people to join us who are committed to this aspiration and believe a better world is possible. Our company culture is driven by collaboration, support and teamwork which allows us to grow together. We believe that learning from different perspectives and seeking shared solutions together is an opportunity to grow both individually and as an organization. As an international company rooted in yerba mate native to South America, our people come from different cultures and backgrounds that are welcomed and valued. We question the status quo and seek innovative solutions to help drive the global regenerative business movement. We invite individuals to join our team who embrace work as a collective and aspire to using business as a force for good. 

More about who we are: 

Yerba mate. We love it, we drink it, but what, exactly, is it? Guayakí Yerba Mate started in 1996 as a passion, guided by a purpose and transformed into a brand with the goal of bringing yerba mate to more people. Known to provide a smooth energy boost and improved focus, yerba mate comes from the naturally caffeinated leaves of a species of holly tree found deep in the Atlantic Rainforest of South America and naturally contains a combination of caffeine (also found in coffee), theobromine (also found in chocolate) and polyphenols (also found in green tea) offering a unique beverage experience. 

Guayakí Yerba Mate offers a variety of options to meet energy and refreshment needs through a robust portfolio of ready to drink beverages and traditional loose-leaf products. Brewed with yerba mate and infused with real fruit juices and herbs, Guayaki Yerba Mate is proudly sourced with regenerative, organic and fair-trade certified ingredients. 

To learn more about our impact, check out our Impact Report at: impactreport.guayaki.com 

Guayakí Yerba Mate is an equal-opportunity employer committed to creating a diverse and inclusive workplace. All qualified applicants will be treated with respect and receive consideration for employment without regard to race, color, creed, religion, sex, gender identity, genetic information, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws, including the CA Fair Chance Initiative for Hiring Ordinance.

 

Average salary estimate

$52000 / YEARLY (est.)
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$52000K
$52000K

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What You Should Know About Cash Applications Specialist, Guayaki Yerba Mate

Are you a detail-oriented problem solver with a knack for cash applications? At Guayaki, we’re on the lookout for an AR Cash Applications Specialist to join our remote team! In this role, you'll be diving into the financial landscape, handling disputes, applying cash accurately, and making sure our financials keep flowing smoothly. You will be mainly working on independent accounts and key accounts, while also dabbling in some collections to keep things interesting. Day-to-day, you'll get down to business by performing complex account reconciliations, gathering remittance advice, and adeptly navigating our ERP systems. Your ability to build positive relationships will come in handy as you manage collection efforts, track outstanding invoices, and resolve complex customer deductions. With weekly reporting and coordination with sales teams, your role is vital in ensuring everything aligns efficiently. Are you proficient in Excel? That’s a huge plus! Our ideal candidate is not only proficient with Microsoft Office and data analysis but is also a self-starter ready to tackle challenges head-on. Benefit from a competitive package, a culture that emphasizes personal and ecological regeneration, and the opportunity to grow within our passionate team. If you're ready to contribute to Guayaki’s mission of positive impact, come join us and help make a difference—one cash application at a time!

Frequently Asked Questions (FAQs) for Cash Applications Specialist Role at Guayaki Yerba Mate
What does a Cash Applications Specialist do at Guayaki?

A Cash Applications Specialist at Guayaki focuses on accurately applying cash to invoices, managing collections, performing reconciliations, and resolving customer deductions. This role helps protect the company’s financial interests by ensuring timely and effective cash application processes.

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What skills are required for the Cash Applications Specialist position at Guayaki?

To be successful in the Cash Applications Specialist role at Guayaki, candidates should have strong skills in Microsoft Office, particularly Excel, excellent communication abilities, attention to detail, and experience with financial software like Encompass or Net Suite. A positive attitude and willingness to learn are key!

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What is the work environment like for a Cash Applications Specialist at Guayaki?

The Cash Applications Specialist role at Guayaki is remote, fostering a fast-paced yet supportive work environment. As part of the Guayaki team, you'll engage in collaboration, problem-solving, and continuous improvement alongside a diverse team dedicated to positive impacts.

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How does Guayaki support career growth for a Cash Applications Specialist?

Guayaki is committed to career development, providing training opportunities and encouraging team members to grow professionally. The supportive culture at Guayaki allows Cash Applications Specialists to take initiative and advance within the company.

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What is the compensation for the Cash Applications Specialist role at Guayaki?

The hourly pay rate for a Cash Applications Specialist at Guayaki is $25, along with opportunities for bonuses based on performance. Additionally, Guayaki offers a competitive benefits package that includes comprehensive medical, dental, and vision plans.

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What types of tasks does a Cash Applications Specialist handle on a daily basis?

Daily tasks for a Cash Applications Specialist at Guayaki include entering cash applications, performing account reconciliations, following up on outstanding invoices, resolving disputes, and maintaining accurate records of all transactions.

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What makes the Cash Applications Specialist role at Guayaki unique?

The Cash Applications Specialist role at Guayaki stands out due to the company's mission-driven approach and its focus on Market Driven Regeneration™. You’ll not only contribute to the company's financial health but also be part of a community striving for a positive impact on the world.

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Common Interview Questions for Cash Applications Specialist
How do you ensure accuracy when applying cash to invoices?

To ensure accuracy when applying cash to invoices, I heavily rely on reviewing remittance advice against account records. I make cross-references to detect and resolve discrepancies early, always prioritizing compliance with internal controls and regulations.

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Can you describe your experience with cash application software?

In my previous roles, I've utilized various ERP software for cash applications. I am particularly experienced in using Encompass and Net Suite, where I have successfully navigated complicated data entries and reporting functions, ensuring seamless cash application processes.

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What methods do you use to handle customer disputes?

When addressing customer disputes, I follow a structured approach: first, I gather relevant documentation and communicate clearly with the customer to understand their concerns. Then, I provide timely updates and work collaboratively with internal teams to reach a resolution.

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How do you manage your time when dealing with multiple deadlines?

I prioritize tasks based on urgency and impact, using tools like digital planners and reminders to stay organized. By breaking down larger tasks into manageable steps, I can ensure all deadlines are met without compromising quality.

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What strategies do you employ for effective collections?

For effective collections, I implement a consistent follow-up strategy, using emails and calls to remind clients of due payments. I maintain friendly communication to build rapport and motivate timely payments while documenting all interactions for future reference.

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Describe a challenge you faced in a cash application role and how you overcame it.

In a previous position, I dealt with a situation where multiple clients had ambiguous payment references. To address this, I initiated a more detailed invoicing process and developed guides for clients on how to communicate payment details, significantly reducing confusion going forward.

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How do you maintain compliance with accounting standards?

I ensure compliance with accounting standards by staying updated on relevant regulations and continually reviewing our processes against them. Regular training and audits help identify areas for improvement, ensuring our practices remain compliant.

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What role does teamwork play in your approach to cash applications?

Teamwork is crucial in cash applications. I collaborate closely with sales and finance teams, exchanging information and insights that enhance our operations. Effective communication fosters a collective approach to problem-solving and ensures everyone is aligned with goals.

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How do you stay organized when managing large amounts of data?

To manage large data volumes, I utilize spreadsheets and data management tools that allow me to categorize and filter information effectively. This ensures that I can easily access records and maintain accurate reporting without feeling overwhelmed.

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What qualities do you believe a successful Cash Applications Specialist should have?

A successful Cash Applications Specialist should have attention to detail, strong problem-solving skills, and excellent communication abilities. Furthermore, adaptability and a proactive mindset are vital for navigating the dynamic environment of accounts receivable.

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Based in Sebastopol, California, Guayakí [Gwy-uh-key] is a pioneer and leader in the yerba mate category dedicated to restoring the environment and driving social change. Guayakí's organic, fair-trade certified yerba mate beverages contain a wealt...

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SALARY RANGE
$52,000/yr - $52,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
November 26, 2024

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