Accounts Receivable (AR) Accounting Specialist (USA Remote)

At Gurobi Optimization, we're on a mission!  

A mission that focuses on mathematical optimization. We empower our customers to expand their use of mathematical optimization technology in order to make smarter decisions and solve some of the world's toughest and most impactful business problems. We're looking for passionate, dedicated, innovative game-changers to join our team and drive the future of Gurobi. 

As an Accounts Receivable (AR) Accounting Specialist at Gurobi Optimization, you will be a part of our FinOps Department, playing a key role in the Accounts Receivable team while assisting with other accounting responsibilities as needed. Your primary responsibilities will be to ensure our invoices' accurate and timely issuance to our customers as well as to maintain accurate financial records within our financial statements. Your strong communication skills span different functions and will be crucial as you collaborate with Finance, Sales, Licensing, and Operations colleagues. Your emotional intelligence will also be critical when interacting with our external customers. Both internal teams and external customers must receive the utmost attention and service quality.

• Creating invoices with intricate billing schedules. 
• Coordinating the synchronization of existing software licenses and aligning them with revenue recognition terms. 
• Recording cash receipts within our financial systems and maintaining accurate outstanding balances of our customers. 
• Engaging in communication with both internal and external customers concerning orders, payments, and portals. 
• Overseeing customer sales tax exemption certificates, maintenance renewal invoices, and collection efforts. 
• Assisting with various aspects of the complete accounting cycle. 

• 3 years of relevant experience in billing or accounts receivable. 
• Entry-level expertise in general ledger functions. 
• Familiarity with Salesforce or a comparable Customer Relationship Management (CRM) system. 
• Proficiency in using NetSuite or a comparable Enterprise Resource Planning (ERP) system. 
• Strong skills in the Microsoft Office Suite. 

• Experience dealing with intricate billing scenarios, preferably within a software or Software-as-a-Service (SaaS) company. 
• Proficiency in manual data entry processes. 
• Exceptional dedication to details and clear written and verbal communications when reviewing and confirming order specifics, their recognition within our financial system, and their transmission to customers. 
• A solution-oriented approach that prioritizes cultivating lasting relationships with both internal and external customers. 
• Willingness to seek help from colleagues when needed and actively participate in discussions to resolve challenges. 
• Capacity to oversee tasks from initiation to completion, minimizing delays in the workflow. 
• Capability to follow multiple steps to achieve an objective. 
• Ability to excel in a fast-paced work environment independently and as part of a team. 
• Comfort working collaboratively and individually in a remote setting, accommodating different time zones. 
• Flexibility in timing when working through potential questions and issues with overseas internal and external customers.
• Familiarity with international tax regulations. 

• Proficient experience with NetSuite and Salesforce/CRM systems, coupled with strong skills in using MS Office applications.

• Customer Focus: Verbal & written communication skills that bring clarity and build trust.  
• Power of the Team: Motivated with a team-oriented mindset that aims to both inspire and be inspired by others. 
• Innovation: The courage to bring ideas forward and see yourself as an integral part of our global team.  
• Dedication: Organized and agile, focusing on meeting professional objectives while promoting a healthy work/life balance.  
• Integrity: Promise to uphold honesty as your compass and conduct all business practices ethically while promoting fiscal responsibility.