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Store Manager 7113

Company Description

About GNC

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well!

Job Description

What We’re Looking For:

We are seeking a dynamic Store Manager who embodies GNC’s “Live Well” philosophy—living strong, living long, and living fit. At GNC, we celebrate the fact that everyone’s journey to living well is unique. As a Store Manager, you are part of team that is passionate about helping everyone win. With your understanding of business needs and passion for health and wellness, you find great excitement in offering tailored and innovative solutions to each customer.

What You’ll Do:

This is a Full-Time Hourly Supervisory Position

As a Store Manager, you will lead, coach, and support your team to provide exceptional service and guidance to our customers. You'll oversee the daily operations of the store, including business performance, product management, and ensuring your team has the tools to succeed. In this key role, you’ll represent the GNC brand by offering expert product knowledge and promoting our “Live Well” message to customers.

  • Responsible for ensuring products are merchandised according to GNC standards but keeps an eye towards ensuring that products are easy to see and buy.
  • Responsible for supporting the total shopping experience, including visual and operational elements, current sales initiatives, and the customer relationship that leads to sales and repeat business, i.e. MYGNC Rewards.
  • Ability to achieve and exceed personal sales and productivity goals, while helping sales associates to realize their sales potential.
  • Ability to build strong teams, demonstrate leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management.
  • Opening, closing and operating the retail facility. Including, but not limited to cash handling, inventory count and deposits according to GNC procedures.

Qualifications

Stores Managers are expected to work five (5) days / forty (40) hours a week and adhere to the guidelines below:

  • Managers of mall and strip center stores must work at least two nights during the week until closing, one weekend night and one other night.
  • Strip center managers must also work a full shift on Saturdays.
  • Mall managers are expected to work peak business days including weekends (Saturday & Sunday).
  • Managers are expected to work a minimum of one full Sunday per month.
  • Managers of downtown stores must also work during the lunch hour of 11am to 2pm Monday through Friday. Downtown store managers must also work one night per week until closing if the store is open in the evening. Managers of downtown stores are not required to work Saturdays.
  • Managers are expected to work all major U.S. holidays that the store is open.

Benefit Offerings: medical insurance, dental insurance, vision insurance, employer-paid life insurance, flex spending accounts, 401K program with company match, 8-week paid parental leave, 5 paid bereavement days, 8 paid holidays per year, short-term and long-term disability, 30% employee merchandise discount.

Additional Information

Environmental Factors & Working Schedule:

  • Must be able to stand or walk for up to eight hours a day.
  • Frequent reaching and bending and twisting – below waist and above shoulders.
  • Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
  • Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
  • Ability to climb ladders, reach and bend.
  • Work in temperatures ranging from 50 - 85 degrees – especially in our stock room areas.
  • Use of a computer up to 60 % of the time throughout the day.

At GNC, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. Your base pay is based on several factors including but not limited to education, work experience, certifications, federal, state and local minimum wage requirements, etc.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

All your information will be kept confidential according to EEO guidelines.

GNC Holdings LLC is an Equal Opportunity Employer

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Average salary estimate

$50000 / YEARLY (est.)
min
max
$40000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Store Manager 7113, GNC

At GNC in Bryant, AR, we're on the lookout for a spirited and dedicated Store Manager to join our team! As a leader at GNC, you’ll embody our ‘Live Well’ philosophy, helping customers on their unique health journeys. Your role will be pivotal—overseeing daily operations while driving exceptional service. You’ll get to lead and support your team, ensuring everyone has the tools they need to excel. If you’re passionate about health and wellness, you’ll thrive here, as you help customers discover tailored solutions that fit their lifestyle. With the ability to achieve personal sales goals and foster a collaborative environment, your influence will resonate throughout the store. From managing product displays to mentoring team members and handling cash operations, every day is a unique adventure at GNC. Plus, we offer fantastic benefits like medical and dental insurance, a 401K program with company match, and employee discounts, making it even more rewarding to be part of our family. We can't wait for you to bring your leadership skills and enthusiasm for wellness to GNC!

Frequently Asked Questions (FAQs) for Store Manager 7113 Role at GNC
What does a Store Manager do at GNC?

As a Store Manager at GNC, you will oversee daily store operations, lead and inspire your team, provide exceptional customer service, and manage product merchandising. Your critical role also involves achieving sales goals and promoting the GNC brand's ‘Live Well’ message.

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What qualifications do you need to become a Store Manager at GNC?

To become a Store Manager at GNC, you should have strong leadership skills, experience in retail management, and a passion for health and wellness. Ability to coach team members and solve business challenges is also essential for success in this role.

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How does GNC support the career growth of Store Managers?

GNC is committed to your development as a Store Manager by offering a competitive compensation package, including opportunities for advancement and a supportive environment. You can grow your skills in leadership and business management as you progress.

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What is the work schedule like for a Store Manager at GNC?

Store Managers at GNC typically work 40 hours a week, including evenings and weekends, to meet the business needs. Flexibility is key as you will manage peak shopping periods and ensure great customer experiences.

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What are the benefits of working as a Store Manager at GNC?

As a Store Manager at GNC, you will enjoy a comprehensive benefits package, including medical, dental, vision insurance, a 401K plan, paid parental leave, and generous employee discounts. It’s all aimed at keeping you healthy and motivated!

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What can I expect from the training process at GNC for Store Managers?

When you start as a Store Manager at GNC, you can expect a supportive training process where you will learn about store operations, product knowledge, team management, and sales strategies essential for success in your new role.

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How does GNC ensure a positive shopping experience for customers?

At GNC, Store Managers play a key role in ensuring a positive shopping experience by managing product displays, leading the sales team, and providing expert advice. The focus is always on creating an environment where customers feel supported and valued.

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Common Interview Questions for Store Manager 7113
What strategies would you employ to boost sales as a Store Manager at GNC?

To boost sales as a Store Manager at GNC, you would implement targeted sales initiatives, engage with customers to understand their needs, and encourage your team to provide exceptional service that leads to repeat business.

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How do you approach team coaching and development?

When coaching your team, it is crucial to regularly provide constructive feedback, set individual goals, and create training opportunities that encourage professional growth while aligning with GNC’s values.

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Can you describe your experience with inventory management?

Effective inventory management involves closely monitoring stock levels, ensuring proper merchandising, and using analytics to forecast demand. Providing timely inventory counts and maintaining organization are vital for operational success.

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How would you handle a dissatisfied customer?

Handling dissatisfied customers requires active listening, empathy, and quick resolution. Acknowledge their concerns, offer solutions, and ensure they leave the store feeling valued and satisfied with their experience at GNC.

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What do you think is essential for promoting GNC’s ‘Live Well’ mission?

Promoting GNC’s ‘Live Well’ mission is about living the philosophy yourself and sharing genuine enthusiasm for health and wellness with customers. Leading by example and being knowledgeable about products are essential factors.

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How do you balance operational responsibilities with customer service?

Balancing operational responsibilities with customer service involves prioritizing tasks. Effective time management and delegating duties to your team can help maintain high customer service standards while ensuring all operational aspects are managed.

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What experience do you have with merchandising and product displays?

Merchandising and product displays are vital for attracting customers. My experience involves following brand standards, creativity to enhance product visibility, and a keen understanding of consumer behavior to optimize sales.

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What techniques do you use for motivating your team?

To motivate your team, it’s essential to set clear goals, recognize achievements, foster collaboration, and create a positive atmosphere where team members feel empowered and valued while working towards common objectives.

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Describe your experience with retail budgeting and financial targets.

Experience with retail budgeting includes pricing strategies, expense control, and utilizing sales reports to set financial targets. Regularly reviewing performance indicators helps in adjusting strategies to maximize profits.

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How do you stay updated with industry trends in health and wellness?

Staying updated with health and wellness trends involves ongoing education, attending industry events, subscribing to relevant publications, and engaging in discussions with colleagues and customers about their needs and interests.

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Motivate and support the desire to Live Well.

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Full-time, on-site
DATE POSTED
November 28, 2024

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