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Account Specialist TikTok

Adtucon è una società benefit all'avanguardia nel settore tech e digitale, con sede a Caserta. Un forte impegno verso l'innovazione e una solida responsabilità ambientale, sociale e civile: questi sono i valori che guidano ogni scelta e attività del nostro gruppo.

Le nostre business units e aziende si specializzano nella gestione media e performance advertising, ricerca e sviluppo di soluzioni e-commerce avanzate, e produzione di abbigliamento just in time e made to order.

Per portare avanti la nostra missione, siamo alla ricerca di un/a Account Specialist TikTok che si unisca al nostro team.

DI COSA CI PIACEREBBE TI PRENDESSI CURA

  • Analizzare e comprendere le esigenze dei clienti;

  • Formulare offerte commerciali in collaborazione con il team marketing;

  • Gestire l'intero ciclo di vendita, dal primo contatto fino alla consegna del servizio, per tutti i nostri servizi;

  • Assicurare il follow-up sul fatturato derivante dalla manutenzione annuale;

  • Mirare alla massima soddisfazione del cliente e fornire un servizio clienti di qualità;

  • Condurre il follow-up commerciale, comprendendo la gestione del retroplanning, reporting e relazioni con i clienti;

  • Condividere con il team di vendita le informazioni sugli sviluppi di mercato e sull'andamento dei clienti assegnati.

COSA VORREMMO PORTASSI CON TE

  • Esperienza nel ruolo di almeno 4 anni;

  • Costituiscono requisiti fondamentali aver gestito pacchetti clienti e la conoscenza del paid advertising;

  • Conoscenza del comparto tecnico META ,Google e TikTok (Business manager, MCC);

  • Conoscenza dei tools di riferimento (Ads power, Google analytic, Pixel, Meta business manager);

  • Conoscenza dei principali software CRM e di office automation;

  • Conoscenza avanzata della lingua inglese;

  • Empatia, ottime capacità relazionali, comunicative, organizzative e di leadership, con forte attitudine al problem solving.

NICE TO HAVE

  • Precedente esperienza lavorativa all’estero;

  • Precedente esperienza in people e/o large scale project management.

COSA VORREMMO OFFRIRTI

  • Unisciti a un team innovativo in una fase di crescita estremamente stimolante: entra a far parte di una success story tutta made in Italy;

  • Possibilità di crescere rapidamente nel tuo ruolo e oltre, tramite un programma di career progression;

  • Indipendenza e piena autonomia nel plasmare il tuo lavoro come preferisci e nel proporre cambiamenti e miglioramenti;

  • Contratto di lavoro CCNL Commercio, TD 1 anno, con possibilità di rinnovo a TI;

  • Hybrid Work Setup

  • Ufficio spazioso nel cuore di Caserta

  • Team Events & Office Snacks.


D,E&I STATEMENT

At Adtucon, we celebrate diversity and view it as an opportunity for growth and enrichment. In our organisation, we promote uniqueness and individuality, and we do not discriminate on the basis of disability, neurodiversity, gender identity, biological sex, sexual orientation, marital status, parental status (including pregnancy), age, ethnicity, origin, religion, political ideology, or other characteristics. Our selection processes are based on professional experience, attitude, and the talent of each candidate.

ESG  STATEMENT

We are committed to minimising our environmental impact and promoting positive social change. Through the use of recycled, recyclable, and compostable packaging, and monitoring our emissions, waste, and energy consumption, we strive to minimise our footprint. At the same time, we partner with local, national, and international social organisations to create events, collaborations, and charitable initiatives that truly make a difference in our communities and beyond.

Find out more on our career page.

By applying to this job at this company, you're agreeing to the candidate data privacy policy published on the website of the company.

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What You Should Know About Account Specialist TikTok, Adtucon

At Adtucon, we're looking for an enthusiastic and skilled Account Specialist TikTok to join our innovative team in the dynamic world of tech and digital! Based in beautiful Caserta, our mission is to drive both innovation and sustainability in everything we do. As the Account Specialist TikTok, you'll play a crucial role in understanding our clients' needs and crafting bespoke commercial proposals alongside our marketing team. You'll manage the entire sales cycle and ensure clients receive top-notch support, helping them navigate through their service delivery seamlessly. Your keen insights will guide our sales team with essential market developments and assigned client trends. If you have at least four years of relevant experience in managing client portfolios and a solid grasp of paid advertising, you're just what we need! Familiarity with platforms like META and Google, as well as tools like Ads Power and Google Analytics, will set you apart. Adtucon offers a unique work culture that values growth and innovation and a hybrid work setup that promises a balance between productivity and creativity. So, get ready to step into a rewarding role where your contribution truly matters, and let's redefine digital marketing together!

Frequently Asked Questions (FAQs) for Account Specialist TikTok Role at Adtucon
What does an Account Specialist TikTok do at Adtucon?

As an Account Specialist TikTok at Adtucon, you'll analyze client needs, create tailored commercial offerings, and manage the entire sales process from initial contact to service delivery. Ensuring client satisfaction and providing ongoing support are also key components of the role.

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What qualifications do I need to apply for the Account Specialist TikTok position at Adtucon?

To qualify for the Account Specialist TikTok position at Adtucon, candidates should have at least four years of experience managing client accounts, strong knowledge of paid advertising, and familiarity with platforms such as META and Google in addition to proficiency in English.

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Is previous experience in digital marketing required for the Account Specialist TikTok role at Adtucon?

Yes, having previous experience in digital marketing is essential for the Account Specialist TikTok role at Adtucon. Knowledge of various advertising platforms and analytics tools will significantly benefit you in this position.

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What opportunities for growth are available for the Account Specialist TikTok at Adtucon?

At Adtucon, you’ll have the opportunity to rapidly grow within your role and beyond through a structured career progression program designed to enhance your skills and expand your professional horizons.

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Can I work remotely as an Account Specialist TikTok at Adtucon?

Yes! Adtucon offers a hybrid work setup that allows you to work both in the office and remotely, optimizing your work-life balance while maintaining productivity.

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What type of team culture can I expect as an Account Specialist TikTok at Adtucon?

Expect an innovative and supportive team culture at Adtucon, where diversity is celebrated, and your individual contributions are valued. We believe in fostering an environment that encourages unique perspectives and collaborative teamwork.

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What are the main tools used by an Account Specialist TikTok at Adtucon?

An Account Specialist TikTok at Adtucon will commonly use tools such as Ads Power, Google Analytics, Meta Business Manager, and various Customer Relationship Management (CRM) software to manage projects effectively.

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Common Interview Questions for Account Specialist TikTok
Can you describe your experience with paid advertising as an Account Specialist TikTok?

When answering this question, focus on specific campaigns you've managed, the tools you used, and how your efforts improved client outcomes. Highlight your ability to analyze ad performance and make data-driven decisions.

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How do you manage client relationships effectively in a digital marketing environment?

Discuss your approach to relationship management, emphasizing communication, empathy, and understanding client needs. Provide examples of how you've built rapport and trust with clients in past roles.

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What strategies would you employ to analyze client needs for TikTok campaigns?

Tailor your response around your analytical skills and any tools you use to gather insights. Mention how you would conduct market research, assess competitor strategies, and adapt proposals based on the client's objectives.

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How do you ensure client satisfaction throughout the sales process?

Highlight your proactive communication skills, ability to set clear expectations, and your commitment to following up with clients post-sale to ensure their needs are met and any issues are promptly addressed.

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What metrics do you consider most important for measuring the success of a TikTok campaign?

Discuss key performance indicators (KPIs) such as engagement rates, conversion rates, and return on ad spend (ROAS). Explain how you analyze data to determine success and optimize future campaigns.

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Can you provide an example of a challenging situation with a client and how you handled it?

Prepare a specific example that showcases your problem-solving abilities. Explain the situation, the actions you took to address the client's concerns, and the positive outcome that resulted from your efforts.

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What tools do you typically use for managing Facebook and TikTok advertising?

Mention the specific tools you have experience with, such as Ads Manager, TikTok Ads Manager, Google Analytics, and CRM systems. Emphasize your comfort using these tools to develop campaign strategies and track performance.

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How do you keep yourself updated on the latest trends in digital marketing?

Describe your methods for staying current, such as following industry blogs, attending webinars or conferences, and participating in online courses. Emphasize your passion for continuous learning in the fast-paced digital marketing landscape.

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What do you believe sets TikTok apart from other advertising platforms?

Discuss TikTok’s unique qualities, such as its user engagement and demographic reach, and how these factors influence your approach to creating impactful advertising content on the platform.

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How do you handle feedback and criticism from clients?

Share your positive view of feedback as an opportunity for growth. Discuss how you solicit feedback, process it constructively, and implement changes to improve client satisfaction and campaign effectiveness.

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Full-time, hybrid
DATE POSTED
November 24, 2024

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