Job details

Junior Account Specialist (Fixed-term)

Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, provide digital marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them to save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.

Why us?

No one makes sense of data like Experian. We are on a mission to deliver the full power of data, analytics and technology in ways that transform lives. As a team, we're committed to working together. So, we work in an inclusive environment that welcomes people with lots of different perspectives. We put people first and care about work that works.

Job Description

Our Client Access Management Team delivers identity and access management services for UK&I Experian customers and products.

You will report into the Manager Client Access Management.

What you will do:

Support our customers with the access request process
Analyze requirements to ensure correct outcomes are achieved
Validation of information provided
Provisioning of access (for a subset of Experian products)
Query resolution
Support our client contact attestation process
Support our client user access review process
Follow all Compliance and Global Security procedures
Follow internal and external audit requirements
Identify process or system improvements
Perform all the relevant new customer checks and open new accounts and set the customer up to access the relevant products;

Qualifications

We look for you to bring:

Readiness to work on a fixed-term contract for 12 months;
Fluent English;
1+ years of experience in a similar role;
Readiness to communicate with clients in writing;
Attention to detail;
Ownership of requests & issues;
Accurate processing of information;
Able to work on own initiative and prioritize daily workload accordingly;
Proficient in Microsoft Word and Excel;.

Additional Information

We offer:

Personal Development - career pathway for professional growth supported by learning and development programs and unlimited access to online educational training courses, learning materials & book.
Work environment - excellent work conditions with friendly environment, recognized team spirit, and fun and quality recreation time.
Social benefit package including life insurance, food vouchers, additional health insurance, monthly flex allowance and internet coverage, corporate discounts, marriage and childbirth / adoption allowance, Multisport card, Sharesave plan, Employee assistance program, а birthday gift and many other benefits!
Work-life balance - 25 days paid vacation, 1 additional day off for your birthday and extra 3 paid days for participation in Social responsibility event.
Opportunity for Flexible working hours and Home Office.

Experian is an Equal opportunity employer. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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Experian Careers - Creating a better tomorrow together

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Experian Glassdoor Company Review

4.2

Experian DE&I Review

No rating

CEO of Experian

Jennifer Schulz

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Average salary estimate

$35000 / YEARLY (est.)

min

max

$30000K

$40000K

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What You Should Know About Junior Account Specialist (Fixed-term), Experian

Are you ready to kickstart your career in a dynamic environment? Join Experian as a Junior Account Specialist! Based in Sofia, Bulgaria, you'll become an integral part of the Client Access Management Team, where we ensure seamless identity and access management services for our UK&I customers. In this role, your primary responsibility will be to support our clients through the access request process. You'll analyze requirements, validate information, and provision access to select Experian products. Your attention to detail and proactive communication will help resolve queries and support customer attestations, while adhering to compliance and security protocols. Not only will you enhance your professional skills by identifying process improvements, but you'll also make a real impact on how we manage customer accounts. At Experian, we value your professional development, offering plenty of opportunities for growth and learning, along with a comprehensive benefits package that includes health insurance, a flexible work environment, and a strong emphasis on work-life balance. If you have at least a year of related experience and a passion for data-driven solutions, we would love to have you on our team! Explore the power of data with Experian and help transform lives every day.

Frequently Asked Questions (FAQs) for Junior Account Specialist (Fixed-term) Role at Experian

What does a Junior Account Specialist do at Experian?

As a Junior Account Specialist at Experian, you will support clients in managing access requests, analyze needs to achieve correct outcomes, validate information, provision access, and resolve queries. Your role will be vital in ensuring a smooth customer experience and compliance with regulatory standards.