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Warehouse Agent

Company Description

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Scope of Position:   Responsible for accurate receiving, storing, and preparing and shipping orders of product.  Knows their responsibility in a contingency plan or crisis situation. Must be able to work the shift pattern as required by the branch.   

  • Inbound Freight: Counts all products, compares to manifest and checks all shipments for damage, infestation and production code dates. Reports shortages, damages and mis-shipments on appropriate forms. Signs for inbound shipments when necessary. If assigned, and you are a qualified forklift driver, unloads inbound shipments safely and moves product to storage locations. 
  • Storage: Maximizes space usage. Properly and safely puts away items onto the racks. 
  • Order Picking: Ensures that the correct number and type of product is picked. Transports orders to shipping locations or delivery platforms with material handling equipment. Stencils, tags or marks orders as required.  
  • Outbound Freight: Compares quantity, labeling and address with order to ensure outgoing shipments are complete and correct. Accepts signatures for outbound as necessary. Efficiently moves product into outbound delivery vehicles.   
  • Facility / Equipment: Maintains equipment and assigned areas in a neat, clean and orderly fashion. Operates equipment safely and efficiently. Complies with all local, OSHA or Expeditors’ standards.  
  • Inventory: Keeps accurate records and reports. Assists in physical inventories and cycle counts. Ensures proper stock rotation. May key inventory adjustments in computer.  
  • Other Duties: Repacks or re-boxes cases per customer instructions. Repairs and re-boxes damaged goods as required. Operates shrink-wrap machine if assigned. Light system knowledge to log inbound/outbound scans, dimensions, weights, etc.  

Qualifications

  • Must be able to read, count accurately, do simple math (add, subtract, divide, multiply) and write legibly.

  • Must be capable of standing and walking for extended periods. 

  • Must be able to twist, stoop, squat, reach above shoulder level and crouch on a frequent basis. Must be able to use proper lifting techniques.

  • The ability to follow directions with emphasis on safety is extremely important. Must be able to handle stress caused in meeting deadlines with tight scheduling requirements. Must be able to shift priorities easily.

  • Must be able to use hands and feet simultaneously and for repetitive movements.  

  • Must have excellent work habits.

  • Must be familiar with warehouse systems.

  • Forklift certification may be required within 6 months of employment.  

Additional Information

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Warehouse Agent, Expeditors

Looking for an exciting new challenge? Join Expeditors as a Warehouse Agent and become an integral part of the global logistics industry! Based out of our Irving, TX location, you'll be responsible for ensuring the accurate receiving, storing, and preparing of orders, contributing to our mission of delivering exceptional customer service. At Expeditors, we pride ourselves on our professionalism and commitment to employee well-being, which is why we put significant emphasis on nurturing talent from within. As a Warehouse Agent, you’ll manage inbound freight by inspecting shipments and ensuring proper storage. You’ll be tasked with order picking and outbound shipping, contributing to an efficient operation that keeps our clients satisfied. With a variety of responsibilities including facility maintenance, inventory management, and additional duties like repacking, no two days will be the same! If you have a knack for organization, a passion for safety, and enjoy working in a fast-paced environment, this is your chance to shine. Plus, with our extensive benefits package — including paid vacation, health plans, and growth opportunities — you’ll feel valued as you build your career with us. Ready to dive into a role that makes the world go round? Come and join our team at Expeditors today!

Frequently Asked Questions (FAQs) for Warehouse Agent Role at Expeditors
What does a Warehouse Agent do at Expeditors?

At Expeditors, a Warehouse Agent is responsible for the accurate receiving, storing, and shipping of products. This role includes tasks such as inspecting inbound freight for damages, maximizing storage space, and ensuring outgoing shipments are complete and correct, all while following safety protocols.

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What qualifications do I need to become a Warehouse Agent at Expeditors?

To become a Warehouse Agent at Expeditors, candidates should be able to read, accurately count, and perform basic math operations. Additionally, physical stamina for standing, walking, and lifting, as well as the ability to work under pressure, are essential in this role.

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What are the growth opportunities for Warehouse Agents at Expeditors?

Expeditors values internal promotions and offers numerous growth opportunities for Warehouse Agents. With more than 50% of employees having been with the company for five years or more, you can build a lasting career in logistics while developing your skills through our training programs.

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How does Expeditors support employee training and development?

Expeditors is committed to employee development through comprehensive training programs designed to enhance logistics expertise and operational skills. This commitment ensures that Warehouse Agents are well-prepared to excel in their roles and grow within the company.

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Does Expeditors provide benefits for Warehouse Agents?

Yes! Warehouse Agents at Expeditors enjoy a competitive benefits package that includes paid vacation, health plans, life insurance, and opportunities for employee stock purchase, ensuring that you are well taken care of both on and off the job.

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What safety measures are in place for Warehouse Agents at Expeditors?

Safety is a top priority at Expeditors. Warehouse Agents are required to comply with local, OSHA, and company safety standards while operating equipment and performing tasks, ensuring a safe work environment for everyone.

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What is the work culture like for Warehouse Agents at Expeditors?

The work culture at Expeditors is friendly and professional, emphasizing teamwork and open communication. As a Warehouse Agent, you'll be part of a supportive community that values innovation and customer service, making it a great place to build a career.

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Common Interview Questions for Warehouse Agent
Can you describe your experience with inventory management as a Warehouse Agent?

When discussing your inventory management experience, share specific examples of how you've kept accurate records, conducted cycle counts, and implemented stock rotation procedures. Highlight any relevant warehouse management software you have used and how you ensured efficiency in operations.

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How do you prioritize tasks in a busy warehouse environment?

Focus on emphasizing your time management skills. You can describe how you assess urgent versus important tasks and explain any tools or techniques you use, such as checklists, to remain organized and meet deadlines in a fast-paced environment.

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What steps do you take to ensure a safe working environment?

Discuss your commitment to safety by mentioning your understanding of OSHA regulations and your proactive approach to identifying potential hazards. Provide concrete examples of how you've contributed to maintaining a clean and hazard-free workspace.

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In your opinion, what is the most important quality for a Warehouse Agent?

Share your perspective on qualities such as attention to detail, adaptability, and teamwork. Explain how these traits contribute to successful logistics operations and provide examples that demonstrate these qualities in your previous roles.

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How would you handle a situation where you discovered a damaged shipment?

Outline your approach to handling damaged shipments. Describe how you would report the damage following company procedures and your method for resolving issues with vendors or clients, ensuring that you maintain open communication throughout the process.

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What experience do you have with operating material handling equipment?

If you have experience with forklifts or other material handling equipment, share how you achieved your certification, your operational competency, and safety practices you followed while operating machinery in a warehouse setting.

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Describe a time when you had to meet a tight deadline. How did you manage it?

Illustrate your problem-solving skills by sharing a specific example of a time when you faced a tight deadline. Discuss the strategies you employed to prioritize tasks effectively and how you collaborated with team members to ensure successful completion.

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How do you stay organized when managing multiple orders?

Talk about the organizational systems you use to manage several orders, such as categorizing items, using technology to track shipments, and employing time management tactics that ensure accuracy and efficiency in order processing.

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What factors do you consider when maximizing warehouse space?

Explain the key factors you consider, such as the type of products, weight, and frequency of use. You might also discuss strategies you've implemented in previous roles to optimize storage methods and increase overall efficiency in space usage.

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Why do you want to work at Expeditors as a Warehouse Agent?

Express your enthusiasm for being part of a reputable global logistics company like Expeditors. Mention the aspects of their mission and culture that resonate with you, showcasing how your personal values align with the organization's goals.

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To set the standard for excellence in global logistics through total commitment to quality in people and customer service, with superior financial results.

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Full-time, on-site
DATE POSTED
November 28, 2024

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