Health Unit Coordinator / CNA - ICU (0.9 FTE Days)

As a Health Unit Coordinator / CNA at EvergreenHealth, you will be responsible for performing a variety of clerical and patient care duties that support the healthcare team. This includes monitoring patient records, facilitating communication between various departments, assisting with patient transportation, and providing exceptional customer service to patients and their families.

To qualify for the Health Unit Coordinator / CNA position at EvergreenHealth, you must have a valid Certified Nursing Assistant (CNA) license in Washington. Additionally, having a current Healthcare Provider BLS certification and strong communication skills is essential for effectively managing patient information and coordinating with healthcare professionals.

EvergreenHealth offers a comprehensive benefits package for Health Unit Coordinator / CNA employees, including medical, vision, and dental insurance, on-demand virtual healthcare, a health savings account, retirement plans, tuition assistance, paid vacations, and much more. The organization values its staff and strives to provide resources that support your well-being.

A year of related experience in a healthcare setting is highly valued for the Health Unit Coordinator / CNA role at EvergreenHealth. Experience working in fast-paced environments, where teamwork and communication are crucial, can significantly enhance your capabilities in this position.

At EvergreenHealth, new employee CNAs can earn significant bonuses—up to $3,000 for those with two or more years of experience and $1,500 for those with a minimum of six months of experience. These bonuses are designed to reward dedicated healthcare professionals and incentivize exceptional patient care.

The Health Unit Coordinator / CNA position at EvergreenHealth is a full-time role, requiring commitment to dayshift hours. While specific schedules may vary, you will have opportunities to plan your shifts while being part of a dedicated healthcare team.

During the interview process for a Health Unit Coordinator / CNA at EvergreenHealth, you can expect questions that gauge your technical skills, teamwork, and commitment to patient care. Be prepared to discuss your experience, how you handle challenging situations, and your approach to providing exceptional service in a healthcare setting.

In answering this question, focus on your relevant healthcare experience, specifically detailing tasks that align with the duties of a Health Unit Coordinator / CNA. Discuss your oversight of patient records, your interactions with patients and families, and any previous roles in a similar healthcare setting.

When addressing this question, provide examples of stressful scenarios you've encountered, demonstrating your problem-solving skills and calm demeanor. Highlight specific techniques you use to maintain composure and effectively communicate with your team and patients.

Candidates should illustrate a specific scenario where they had multiple responsibilities. Detail how you assessed the urgency of tasks and how you decided on priorities, emphasizing communication with the healthcare team to manage workload effectively.

To answer this question, discuss the importance of clear, concise communication and active listening. Provide examples of tools or methods you've used, such as verbal hand-offs or digital documentation, to ensure that all team members are aligned on patient needs and care plans.

Focus on your understanding of healthcare regulations, as well as your commitment to continuous learning. Discuss any relevant training you've undergone and emphasize your adherence to protocols in your previous roles, showing how you prioritize patient safety.

Share a detailed story about a specific patient interaction where your care made a significant difference. Highlight the aspects of empathy and professionalism, and discuss the positive impact your actions had on both the patient and the healthcare team.

This is a chance to convey your passion for healthcare. Speak candidly about what draws you to the field, whether it's the desire to help others, the fulfillment of being part of a caregiving team, or personal experiences that shaped your commitment to patient care.

When addressing this question, stress the importance of constructive dialogue in resolving conflicts. Offer a step-by-step approach on how you would communicate your perspective while remaining respectful of your colleague’s viewpoint, ultimately focusing on the patient's best interest.

In your answer, discuss systematic approaches to record-keeping, including digital tools and methods for tracking patient information. Mention your attention to detail and the importance of accuracy in maintaining health records for compliance and effective patient care.

To answer this question, convey your appreciation for EvergreenHealth's values, mission, and commitment to quality care. Mention any specific programs or initiatives that resonate with you, and express your excitement about contributing to their dedicated team.