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GIS Product Manager - Aviation

Overview

Join Esri and help shape the future of products, technologies, and workflows that connect customers with world-class airports and aviation mapping and analytics capabilities. These ArcGIS products and teams are at the heart of ever evolving applications of geospatial data, mapping, and analytics focused on the airports and aviation industry. Be a part of growing the innovative airports and aviation practice within Esri’s Professional Services, where we develop solutions, provide expert guidance, and support organizations through their geospatial strategies.

The successful candidate will have proven software product management experience based on market opportunities and innovation. Your work will involve interacting with customers, being a product expert, building team relationships, and influencing the product’s development priorities.

Responsibilities

  • Understand and communicate how customers are using the product and new problems we can solve with innovative features and workflows
  • Organize and share customer requirements and priorities with the development team to collaborate and prioritize on the product’s roadmap and release timelines
  • Work with customers, potential customers, our Professional Services organization, and partners to collect requirements on features that solve problems and provide value
  • Communicate the product roadmap and release timelines to customers and staff
  • Lead and support customer product briefings and conference presentations
  • Represent ArcGIS Aviation Airports and ArcGIS Aviation Charting as the product expert on social media platforms
  • Collaborate with Global Business Development, the partner team, international distributors, and product marketing to develop and execute go-to-market strategies
  • Work with Product Marketing to develop messaging that will create demand for ArcGIS products in the airports and aviation space
  • Meet with key customers to understand their business needs and assist with mission critical projects
  • Ensure internal launch readiness for product updates with sales, technical support, customer service, and training
  • Enable Global Business Development, the partner team and international distributors to effectively engage with prospective customers

Requirements

  • 2+ years experience in a similar position supporting similar responsibilities
  • Professional experience supporting commercial software development and release. Examples of this include product management, product development, product testing, software release, user assistance, software configuration, or product marketing
  • Capability to effectively document and verbally communicate market requirements to development staff
  • Proven experience supporting technology innovation through aligning software capabilities with market opportunities
  • Experience in airports, aviation, aviation charting, or related fields
  • Ability to cultivate strategic relationships with customers and partners
  • Ability and willingness to travel
  • Bachelor’s in Geographic Information Systems (GIS), Computer Science, Business Administration, Marketing, or related field

Recommended Qualifications

  • Master’s in Geographic Information Systems (GIS), Computer Science, Business Administration, Marketing, or related field
  • Experience in GIS and location-based content
  • Experience with international and domestic aviation-related standards and specifications
  • Experience and certifications with the Pragmatic Framework

#LI-DR5

#LI-Hybrid

Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is
$66,560$125,840 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

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Average salary estimate

$96200 / YEARLY (est.)
min
max
$66560K
$125840K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About GIS Product Manager - Aviation, Esri

Are you ready to take flight with Esri as a GIS Product Manager - Aviation? Located in sunny Redlands, CA, this role offers a unique opportunity to shape the future of aviation products, technologies, and workflows that enhance the way airports operate and connect with customers. At Esri, we're passionate about integrating geospatial data, mapping, and analytics within the aviation industry, and your expertise will be pivotal in advancing our innovative offerings. As the GIS Product Manager, you'll work closely with clients and teams to understand their needs, drive product development priorities, and unveil exceptional features that solve real-world problems. You'll also have the chance to present at conferences, represent our products on social media, and collaborate with stakeholders across various departments to craft effective go-to-market strategies. Your responsibilities will include organizing customer requirements, ensuring product readiness for launches, and engaging with key clients to support mission-critical projects. If you have a background in software product management, particularly in the aviation field, and possess excellent communication skills, we encourage you to join our growing team at Esri and make a significant impact on the future of aviation mapping and analysis. We're looking for innovative thinkers who are eager to learn and bring strategic vision to our diverse, inclusive environment where everyone's ideas can change the world.

Frequently Asked Questions (FAQs) for GIS Product Manager - Aviation Role at Esri
What is the role of a GIS Product Manager - Aviation at Esri?

The GIS Product Manager - Aviation at Esri is responsible for overseeing the development and innovation of aviation-related products. This includes understanding customer needs, collaborating with development teams on the product roadmap, and representing Esri's ArcGIS Aviation products. The role involves direct interaction with customers, partners, and various departments to ensure that the products are meeting market demands and creating valuable solutions in the aviation space.

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What qualifications are needed for the GIS Product Manager - Aviation position at Esri?

To qualify for the GIS Product Manager - Aviation position at Esri, candidates should have at least 2 years of relevant experience in product management or software development. A Bachelor’s degree in Geographic Information Systems, Computer Science, Business Administration, or similar fields is required. Preferred qualifications include a Master’s degree and experience with aviation standards and GIS technologies.

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Is travel required for the GIS Product Manager - Aviation role at Esri?

Yes, the GIS Product Manager - Aviation role at Esri may require travel to meet with key customers and support mission-critical projects. Effective communication and relationship-building with partners and stakeholders is an essential part of the job.

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What can I expect in terms of salary as a GIS Product Manager - Aviation at Esri?

The salary for a GIS Product Manager - Aviation at Esri ranges from $66,560 to $125,840, depending on experience and qualifications. This is part of Esri's competitive total rewards strategy, which also includes health benefits, 401(k), and opportunities for personal and professional growth.

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What type of work culture can I expect as a GIS Product Manager - Aviation at Esri?

At Esri, you can expect a diverse and inclusive work culture that values different perspectives and experiences. The company believes that collaboration and diversity lead to innovation, and it promotes continuous learning and growth for all employees. As a GIS Product Manager - Aviation, you'll be part of a team dedicated to making a positive global impact through geospatial technology.

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What types of projects will a GIS Product Manager - Aviation work on at Esri?

As a GIS Product Manager - Aviation at Esri, you will work on projects that involve developing innovative solutions for the aviation industry. This includes enhancing the use of geospatial data and analytics at airports, and collaborating on products that address customer requirements, improve workflows, and solve industry-specific challenges.

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How is the product development process structured for the GIS Product Manager - Aviation at Esri?

The product development process for the GIS Product Manager - Aviation at Esri involves close collaboration with customers, development teams, and various stakeholders. The manager will gather customer requirements, prioritize features for the product roadmap, and communicate timelines effectively. Engaging in regular feedback loops ensures that the products meet user needs and market opportunities.

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Common Interview Questions for GIS Product Manager - Aviation
Can you explain your experience with aviation-related GIS products?

When answering this question, highlight specific projects you've been involved in related to aviation and GIS. Discuss the technologies you've used, your role in those projects, and how your contributions led to successful outcomes. It's important to show your understanding of aviation standards and how geospatial data plays a crucial role in the industry.

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How do you gather and prioritize customer requirements for a product?

In your response, explain your approach to collecting customer feedback through various channels such as interviews, surveys, and direct engagement. Describe how you analyze this data, work with cross-functional teams to prioritize features based on market needs, and communicate the product roadmap to stakeholders.

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What strategies do you employ for effective product launches?

Outline specific strategies you’ve utilized for product launches, including collaboration with marketing teams, creating detailed launch plans, and ensuring that support teams are trained on the product. Emphasize the importance of clear communication and customer engagement throughout this process.

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How do you stay updated with market trends in geospatial technology?

Discuss methods you use to keep abreast of industry trends, such as attending conferences, networking with other professionals, reading industry publications, and participating in training courses. Emphasize your commitment to continuous learning and how you leverage this knowledge to guide product development.

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Can you give an example of how you handled a challenging customer requirement?

Provide a specific example of a challenging situation where you needed to balance customer demands with product capabilities. Explain your thought process in finding a solution that met customer needs while aligning with product goals, including how you communicated with all parties involved.

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What metrics would you consider when measuring the success of a GIS product?

In your answer, describe key performance indicators (KPIs) such as user adoption rates, customer satisfaction scores, revenue growth, and usage analytics. Explain why these metrics are important and how they inform future product decisions.

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Describe your experience working with cross-functional teams.

Share examples of how you have successfully collaborated with teams from different departments such as development, marketing, and sales. Highlight your effective communication skills and how you facilitate teamwork to achieve common goals.

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How would you approach developing a go-to-market strategy for a new GIS product?

Discuss the steps you would take to develop a go-to-market strategy, including market research, competitive analysis, identifying target audiences, and crafting messaging that resonates. Emphasize the importance of collaboration with marketing and sales teams for successful execution.

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What tools or software are you familiar with that relate to GIS product management?

Mention specific tools or software relevant to GIS product management, such as ArcGIS, project management software, data analytics platforms, or customer relationship management systems. Highlight your proficiency with these tools and how they assist in product development and management.

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What excites you about the aviation industry and geospatial technology?

Share your personal passion for aviation and how geospatial technology can drive efficiency and innovation in the industry. Discuss any specific projects or advancements in this field that you find particularly interesting and your vision for future developments.

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Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. Since 1969, we have supported customers with geographic science and geospatial analytics, what we call The Science of Where®. We ...

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Full-time, hybrid
DATE POSTED
November 28, 2024

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