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GIS Product Manager - Aviation Charting

Overview

Join Esri and help shape the future of products, technologies, and workflows that connect customers with world-class airports and aviation mapping and analytics capabilities. These ArcGIS products and teams are at the heart of ever evolving applications of geospatial data, mapping, and analytics focused on the airports and aviation industry. Be a part of growing the innovative airports and aviation practice within Esri’s Professional Services, where we develop solutions, provide expert guidance, and support organizations through their geospatial strategies.

The successful candidate will have proven software product management experience based on market opportunities and innovation. Your work will involve interacting with customers, being a product expert, building team relationships, and influencing the product’s development priorities.

Responsibilities

  • Understand and communicate how customers are using the product and new problems we can solve with innovative features and workflows
  • Organize and share customer requirements and priorities with the development team to collaborate and prioritize on the product’s roadmap and release timelines
  • Work with customers, potential customers, our Professional Services organization, and partners to collect requirements on features that solve problems and provide value
  • Communicate the product roadmap and release timelines to customers and staff
  • Lead and support customer product briefings and conference presentations
  • Represent ArcGIS Aviation Airports and ArcGIS Aviation Charting as the product expert on social media platforms
  • Collaborate with Global Business Development, the partner team, international distributors, and product marketing to develop and execute go-to-market strategies
  • Work with Product Marketing to develop messaging that will create demand for ArcGIS products in the airports and aviation space
  • Meet with key customers to understand their business needs and assist with mission critical projects
  • Ensure internal launch readiness for product updates with sales, technical support, customer service, and training
  • Enable Global Business Development, the partner team and international distributors to effectively engage with prospective customers

Requirements

  • 2+ years experience in a similar position supporting similar responsibilities
  • Professional experience supporting commercial software development and release. Examples of this include product management, product development, product testing, software release, user assistance, software configuration, or product marketing
  • Capability to effectively document and verbally communicate market requirements to development staff
  • Proven experience supporting technology innovation through aligning software capabilities with market opportunities
  • Experience in airports, aviation, aviation charting, or related fields
  • Ability to cultivate strategic relationships with customers and partners
  • Ability and willingness to travel
  • Bachelor’s in Geographic Information Systems (GIS), Computer Science, Business Administration, Marketing, or related field

Recommended Qualifications

  • Master’s in Geographic Information Systems (GIS), Computer Science, Business Administration, Marketing, or related field
  • Experience in GIS and location-based content
  • Experience with international and domestic aviation-related standards and specifications
  • Experience and certifications with the Pragmatic Framework

#LI-DR5

#LI-Hybrid

Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is
$66,560$125,840 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

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Average salary estimate

$96200 / YEARLY (est.)
min
max
$66560K
$125840K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About GIS Product Manager - Aviation Charting, Esri

Join Esri as a GIS Product Manager - Aviation Charting in our vibrant Denver, CO office! You'll be a key player in shaping products, technologies, and workflows that connect our customers to top-notch airports, aviation mapping, and analytics capabilities. As part of our dynamic team, focus on innovative solutions for the aviation industry, where your expertise in product management will shine. Your day-to-day will involve interacting with customers, understanding their needs, and collaborating closely with development teams to prioritize product features that deliver real value. You'll facilitate communication, ensuring customer requirements are aligned with our product roadmap while also leading engaging briefings and conference presentations. Expect to represent ArcGIS Aviation on social media—showcasing your knowledge and passion. Additionally, you’ll work alongside our Global Business Development team and marketing to create compelling go-to-market strategies. If you have a background in GIS, a knack for technology innovation, and a love for aviation, we would love to hear from you!

Frequently Asked Questions (FAQs) for GIS Product Manager - Aviation Charting Role at Esri
What does a GIS Product Manager - Aviation Charting do at Esri?

As a GIS Product Manager - Aviation Charting at Esri, your role involves managing products that support aviation mapping and analytics. You will engage with customers to understand their needs, communicate product roadmaps, and collaborate with development teams to enhance product features based on market demand. Your impact will be felt as you shape how aviation sectors utilize geospatial technology.

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What qualifications are needed for the GIS Product Manager - Aviation Charting position at Esri?

For the GIS Product Manager - Aviation Charting role at Esri, a Bachelor’s degree in GIS, Computer Science, Business Administration, or a related field is required. You should have over two years of experience in similar product management roles, preferably within aviation or GIS environments. Strong communication skills and the ability to cultivate relationships will also set you up for success.

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How can I apply for the GIS Product Manager - Aviation Charting at Esri?

Applying for the GIS Product Manager - Aviation Charting role at Esri is simple! Just visit our careers page and submit your application along with your resume. Highlight your relevant experience in GIS or aviation and demonstrate your product management proficiency to attract our attention!

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What type of projects will the GIS Product Manager - Aviation Charting work on at Esri?

As a GIS Product Manager - Aviation Charting at Esri, you will work on developing and improving products aimed at aviation mapping and analytics. Your projects may include enhancing user features based on feedback, creating presentations for clients, and collaborating with partners to refine our aviation product strategies to better meet market needs.

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Can I work remotely as a GIS Product Manager - Aviation Charting at Esri?

While Esri promotes a hybrid work model, your role as a GIS Product Manager - Aviation Charting may involve some travel to meet clients and attend conferences. However, your primary base would allow for flexibility, enabling a balance of office and remote work, fitting your needs and preferences.

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Common Interview Questions for GIS Product Manager - Aviation Charting
How do you prioritize product features in a GIS context?

When prioritizing product features for a GIS product like Aviation Charting, I assess customer needs, market trends, and feasibility. I use stakeholder input to rank features by potential impact, ensuring alignment with our strategic goals. This collaborative approach ultimately leads to a more user-focused product.

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Can you explain your experience with launching a new GIS product?

Certainly! In my previous role, I led the launch of a GIS product tailored for urban planning. I coordinated with marketing and support teams, developed training materials, and organized user feedback sessions post-launch to refine the product further based on real user experiences.

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What strategies do you employ to gather customer requirements?

I utilize various strategies to gather customer requirements, such as conducting interviews, running surveys, and having collaborative workshops. Through these methods, I can collect qualitative insights that align the product roadmap with genuine customer needs, ensuring we deliver real value.

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How do you handle conflicting priorities between stakeholders?

When faced with conflicting priorities, I listen to each stakeholder's perspective and strive to understand their needs. I facilitate discussions to identify common grounds and business goals, which often helps us reach a consensus. Transparency and open communication are key in these situations.

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Describe a time you influenced a product's direction.

In one instance, I identified a growing trend in aviation data visualization needs among key clients. I presented my findings to leadership, backing them up with market research. This influence led our team to pivot our product direction, focusing on enhancing those features, resulting in increased customer satisfaction.

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What metrics do you utilize to measure product success?

I focus on various metrics to measure product success, such as user engagement statistics, customer feedback, and feature adoption rates. Analyzing these metrics allows me to make informed decisions about future product enhancements and validates whether the product meets its intended goals.

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How do you stay current with industry trends in GIS and aviation?

I stay current by subscribing to industry publications, attending relevant conferences, and engaging with professional networks. I also participate in webinars and online courses focused on the latest GIS technologies and aviation advancements, ensuring my knowledge remains up-to-date and relevant.

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What role does collaboration play in your product management process?

Collaboration is vital in my product management process. I regularly engage with development, marketing, and customer support teams to ensure everyone's insights inform product development. This cohesive teamwork fosters innovation and keeps everyone aligned on project goals and timelines.

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Can you discuss a challenge you've faced in product management?

One challenge I faced was managing a sudden shift in customer needs due to regulatory changes in the aviation industry. I responded by quickly gathering our team to adjust our product strategy, implementing new features that aligned with the new regulations while maintaining communication with affected customers.

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How would you communicate product updates to customers?

To communicate product updates effectively, I would use a multi-channel approach, including newsletters, webinars, and direct emails. Tailoring messages for different audiences ensures clarity, while also encouraging feedback and keeping customers informed about the value our updates bring.

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Esri is the global market leader in geographic information system (GIS) software, location intelligence, and mapping. Since 1969, we have supported customers with geographic science and geospatial analytics, what we call The Science of Where®. We ...

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Full-time, hybrid
DATE POSTED
November 29, 2024

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