Employee Service Coordinator

Job Summary

A company is looking for an Employee Service Specialist to support HR operations and transactions.

Key Responsibilities

• Partner with various employee support teams to manage HR transactional work
• Ensure data accuracy and integrity by entering and auditing employee lifecycle changes
• Monitor and maintain the Employee Service Center ticketing queue, resolving tier 2 tickets within defined Service Level Agreements

Required Qualifications

• 1+ years of experience working in Workday
• Prior experience in HR operations, shared services, or employee support
• Familiarity with ticketing systems and SLA-driven support models is a plus
• Ability to manage multiple priorities and adapt to shifting business needs
• Demonstrated ability to quickly learn and adapt to new systems and workflows