Director, Payments Products

To be considered for the Director of Payments Products position at Emburse, candidates should possess a Bachelor’s degree in Business, Computer Science, or a related field, with an MBA being preferred. Additionally, having over 7 years of experience in product management, particularly with at least 3 years in a leadership capacity, is crucial. Strong knowledge of B2B payments and the Fintech landscape is also essential.

As the Director of Payments Products at Emburse, your responsibilities include developing and owning a strategic product roadmap for payments, driving collaboration with engineering teams for timely feature delivery, and working closely with internal stakeholders to ensure secure and compliant payment products. You will also handle product adoption and ensure seamless integration across various platforms.

The Director of Payments Products at Emburse drives product strategy by gathering market research and customer feedback to prioritize product requirements effectively. They balance immediate deliverables with long-term goals, ensuring all platforms are aligned toward a unified payments vision, ultimately maximizing revenue opportunities.

Candidates applying for the Director of Payments Products role at Emburse should possess extensive experience in product management, especially in the payments domain. Experience must include over 5 years in B2B payments or Fintech, along with a proven track record of successfully launching and scaling payment products across multiple markets.

Success as the Director of Payments Products at Emburse hinges on strong leadership skills, exceptional communication capabilities, and excellent stakeholder management. An analytical mindset paired with a passion for data-driven decision-making is crucial, as is the experience in an agile development environment.

In the role of Director of Payments Products at Emburse, collaboration is paramount. The individual will work closely with cross-functional teams, including engineering, finance, legal, risk, and marketing, to ensure that payment products are not only efficient and effective but also meet broader organizational goals.

The Director of Payments Products at Emburse serves as the primary contact for external payment providers and networks. This position involves fostering strategic partnerships that enhance payment solutions and drive innovation within the payments ecosystem, ensuring that Emburse remains competitive.

When answering this question, it’s important to highlight specific strategies you have developed in previous roles. Discuss the objectives of these strategies, the challenges you faced, how you collaborated with teams, and the outcomes of your actions. Be sure to mention any metrics you used to evaluate success.

In responding to this inquiry, explain your methodology for prioritization. You might reference tools or techniques like customer feedback loops, market research, or KPI assessments that guide your decisions. Discuss how you balance short-term needs with long-term vision while communicating these priorities with team members.

Share your experience with various product management methodologies, such as Agile or Scrum, and why you prefer these approaches. Be sure to provide examples of how these methodologies have led to successful project outcomes in your previous roles.

This question is your opportunity to display problem-solving skills. Talk about a specific challenge you encountered, the actions you took to address it, and the resolution outcome. Be sure to underscore any lessons learned and how it has influenced your approach in future projects.

To answer effectively here, emphasize the importance of collaboration with legal, compliance, and risk teams. Explain your processes for identifying compliance requirements, conducting audits, and ensuring that payment systems adhere to industry regulations for security.

Discuss how gathering and integrating customer feedback is pivotal in your product management process. Share examples of how you’ve utilized this feedback to refine or enhance product features and how it impacts customer satisfaction and product success.

When addressing this question, discuss the importance of clear communication with engineering teams, establishing shared goals, and maintaining transparency. Give examples of how you’ve worked effectively with engineering to facilitate the timely delivery of features or resolve technical issues.

Provide an overview of your experience with monetization strategies, including specific methods used to drive revenue through payment products. Discuss any successful initiatives you've led and the financial impacts they had on overall business performance.

Identify key performance indicators (KPIs) that you track to measure product success, such as user adoption rates, transaction volumes, or customer satisfaction scores. Explain why these metrics are important and how they guide decision-making processes for future developments.

In this response, share any methods you use to keep up with industry trends, such as attending conferences, reading industry publications, or participating in relevant online communities. Discuss how you leverage this knowledge to influence your strategies in product management.