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Sales Development Team Lead, America’s Region

Company Description

Work smart, have fun and make an impact!

Our purpose is to guide all companies toward a sustainable world.
EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies actionable insights into their environmental, social and ethical risks.

Why apply to EcoVadis? Be a part of the global sustainability change in business. Grow your career. Work with extraordinary people. Feel valued for your contribution.

Learn more about our team and culture on EcoVadis careers page

Job Description

Frontline employees engage and support all companies to leverage EcoVadis solutions in order to foster continuous improvement of sustainable business practices in global supply chains.

This role reports directly to the Senior Manager Global Sales Development and will be responsible for co-managing the Sales Development Associate (SDA) team in the America’s (AMS) sales region, alongside a second Team Lead. The Sales Development Team Lead’s primary goals will be to contribute to the pipeline development through SDA-sourced opportunities creation as well as meeting/exceeding corporate-set KPIs.

Responsibilities Specific to the Sales Development Team Lead

The Sales Development team is responsible for supporting the sales team to build their pipeline by generating qualified meetings through outbound activities on Target Accounts, and inbound activities on Marketing Qualified Leads. The Sales Development Team Lead will have among other responsibilities the following tasks:

  • Design and execute the sales development strategy for the assigned sales region,
  • Collaborate with the Regional Sales Director of the assigned region in the development of a regional demand generation strategy,
  • Collaborate with regional Marketing managers to develop an inbound demand generation plan,
  • Contribute to the development of a scalable sales development process and ensure associates adhere to it,
  • Monitor the quality of the opportunities sourced by the SDAs using the company’s pre-established criteria,
  • Track sales development team metrics to report to Sales and RevOps leadership,
  • Analyze results and data to identify performance gaps and develop plans to overcome them,
  • Prepare team budgets and approve direct reports expenditures,
  • Monitor competition, economic indicators, triggers, and industry trends for the region.

 People Management Responsibilities:

  • Recruit, onboard, and train new sales development associates,
  • Set annual targets, performance plans, and rigorous standards for sales development associates,
  • Meet with direct reports 1:1 to review performance, progress, and target attainment. Counsel and support underperforming sales representatives [Weekly],
  • Deliver performance reviews for each individual rep once/twice per year [Semiannually or Annually],
  • Plan and implement enablement programs, identify individual and group training needs, and hold regular individual and group coaching sessions to improve sales performance,
  • Ensure adoption and optimization of tech stack use (Salesforce, Salesloft, Zoominfo, LinkedIn Sales Navigator, Demandbase and more)
  • Participate in prospect calls and planned field days to direct coaching,
  • Support a career path for each team member taking into account performance, skills, and professional goals, 
  • Participate in the organization of meetings/events with Regional Sales Leadership [Weekly, Monthly, Quarterly],
  • Organize and hold team-building events onsite or offsite [Monthly, Quarterly],
  • Motivate the sales development team with monetary and intrinsic motivational tactics, such as spiffs, incentive packages, prizes, and public recognition,
  • Unite the team, ensure associates work as a positive unit, share their best practices, and thrive in a high performance culture,
  • Act as a role model for the team and in accordance with the EcoVadis core values. 

Qualifications

  • Degree in business, sustainability, marketing, procurement, or a related field, 
  • Proven track record of consistently meeting/exceeding your targets in an SDR/BDR role for minimum 1 year,
  • Minimum 1 year experience in successfully leading a sales development or sales team,
  • Experience in developing business in the assignment market (North America),
  • Proficiency with sales tools (e.g. Salesforce, Salesloft, Zoominfo, LinkedIn Sales Navigator, Demandbase etc.) 
  • Excellent time management, prioritization, attention to detail, and organizational skills,
  • Analytical mindset and leveraging of data across to identify trends and patterns,
  • Strong communication skills in written and verbal,
  • Fluency in English language (written/verbal).

Additional Information

  • Beginning: February 2025
  • Full time position (Permanent after probation)

In return for your expertise and energy, we offer:

  • Friendly work environment
  • Opportunity to work in a truly international atmosphere
  • Competitive base salary + variable/attractive compensation plan
  • GRSP and TFSA matching programs available
  • Health, Wellness, and Dental Benefits 
  • Life Insurance, Critical Illness, Accidental death, long-term, and short-term disability insurance
  • Flexi-time 
  • Home office allowance program
  • Hybrid working policy (4 days per month for teammates near our office locations)
  • Work from abroad policy
  • Employee referral bonus policy
  • Paid employee volunteer day
  • Access to E-learning library 
  • Free virtual Yoga/Pilates
  • Virtual and in-person team-building events

Don't fit all the criteria but still think you’d be a good candidate? Please apply anyway to give our hiring team the opportunity to assess your skills and to learn more about what you could bring to EcoVadis. We’re interested in hiring capable people, regardless of professional and educational background.

Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.

Our team’s strength comes from everyone’s uniqueness and is founded upon mutual respect. EcoVadis commits to equity, inclusion and reducing bias in our hiring processes. EcoVadis does not accept any form of discrimination based on color, national or ethnic origin, ancestry, citizenship, religion, beliefs, age, sex, gender identity, sexual orientation, neurodiversity, disability, parental status, or any other protected characteristic that makes you unique. In your application, we encourage you to remove personal information such as: photographs, marital status, number of children, religion, gender, residential postal code, university graduation date, past medical or parental leave(s) taken, nationality (instead, please state if you are legally eligible to work in the job region/country), university name (instead, please state any degrees obtained and the study major).

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CEO of EcoVadis
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Pierre-François Thaler , Frédéric Trinel
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Sales Development Team Lead, America’s Region, EcoVadis

At EcoVadis, we’re on the lookout for a passionate Sales Development Team Lead for America's Region to join our innovative team in Toronto, Canada. This is more than just a job; it's an opportunity to drive positive change and impact companies towards a sustainable future. As the Sales Development Team Lead, you'll work closely with the Senior Manager of Global Sales Development to co-manage the Sales Development Associate team. Your mission will be to enhance our pipeline development through effective strategies and exceptional teamwork. If you're excited about designing sales development strategies, collaborating with marketing managers, and ensuring quality opportunities, this role is for you! You'll guide a talented group of associates in setting KPIs, analyzing data trends, and fostering a high-performance culture. Plus, you'll play a crucial role in recruiting and training new sales development associates while providing ongoing mentorship and coaching. At EcoVadis, we cherish open communication and believe in celebrating each team member's contributions. Join a culture that encourages professional growth, where your ideas will make a real difference! Ready to make your mark? EcoVadis is the place for you, where a friendly work environment and a commitment to sustainability await your expertise.

Frequently Asked Questions (FAQs) for Sales Development Team Lead, America’s Region Role at EcoVadis
What are the responsibilities of the Sales Development Team Lead at EcoVadis?

As a Sales Development Team Lead at EcoVadis, your main responsibility is to enhance pipeline development initiatives through effective management of the Sales Development Associate team in the Americas. You will design and execute regional sales strategies, collaborate with the Regional Sales Director and Marketing managers, and monitor team performance, ensuring adherence to established sales criteria while motivating your team to exceed corporate KPIs.

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What qualifications are needed to be a Sales Development Team Lead at EcoVadis?

To thrive as a Sales Development Team Lead at EcoVadis, you should have a degree in business, sustainability, or a related field along with a proven track record of success in an SDR/BDR role for at least a year. Additionally, leadership experience in sales development or teams, proficiency with sales tools like Salesforce, and strong analytical and communication skills are crucial for this position.

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What is the work environment like as a Sales Development Team Lead at EcoVadis?

EcoVadis boasts a friendly, inclusive, and innovative work environment as a Sales Development Team Lead. You will work in a truly international atmosphere where professional growth is encouraged, and each team member's contributions are valued. With a supportive culture, you’ll find opportunities to develop your skills while making significant impacts on sustainable business practices.

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What career growth opportunities are available for a Sales Development Team Lead at EcoVadis?

At EcoVadis, a Sales Development Team Lead has ample opportunities for career growth, whether it’s advancing to senior management or taking on specialized roles focused on sustainability. Regular performance reviews and personalized development plans ensure that you always progress in alignment with both your professional goals and EcoVadis’s sustainability mission.

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How does EcoVadis support work-life balance for Sales Development Team Leads?

EcoVadis is committed to providing a great work-life balance for its employees, including Sales Development Team Leads. They offer flex-time options, a hybrid working policy, and even a work from abroad policy. With additional perks such as health and wellness benefits, employees can maintain a fulfilling professional life while also taking care of their personal well-being.

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What tools and technologies will I use as a Sales Development Team Lead at EcoVadis?

As a Sales Development Team Lead at EcoVadis, you will utilize a range of sales tools and technologies, including Salesforce, Salesloft, and LinkedIn Sales Navigator, to monitor and drive team performance. Leveraging these powerful platforms will allow you to track metrics, analyze data trends, and enhance your team's efficiency in achieving their sales goals.

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What is the hiring process for the Sales Development Team Lead position at EcoVadis?

The hiring process for the Sales Development Team Lead position at EcoVadis is designed to assess candidates on their competencies and cultural fit. EcoVadis welcomes applications from diverse candidates and is open to providing adjustments in the hiring process to ensure all candidates can fully demonstrate their potential, reflecting their commitment to equity and inclusion.

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Common Interview Questions for Sales Development Team Lead, America’s Region
Can you describe your experience leading a sales development team?

When answering this question, highlight your leadership style, specific achievements in past roles, and how you motivated your team. Emphasize your ability to set targets and develop strategies that led to measurable sales success, as well as any training programs you implemented.

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How do you approach developing a sales development strategy?

Discuss your method for creating a strategic sales roadmap, including how you analyze market trends and align them with business goals. Mention the importance of collaboration with marketing and sales teams to form an integrated approach that maximizes opportunity generation.

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What metrics do you consider most important for a sales development team?

Talk about conversion rates, lead qualification metrics, and sales pipeline growth. Explain how you use these metrics to assess performance and adjust strategies accordingly to ensure that the team meets or exceeds their targets.

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How do you handle underperforming sales associates?

Explain your approach to identifying underperformance, coupled with coaching and training strategies. Discuss your experiences in setting performance improvement plans and using regular one-on-one meetings to provide support and encouragement.

Join Rise to see the full answer
What is your experience with sales tools and technologies?

Detail your familiarity with various sales tools like Salesforce and LinkedIn Sales Navigator. Explain how you’ve utilized these technologies to improve efficiency, track progress, and analyze sales data for decision-making purposes.

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Can you provide an example of how you motivated your team?

Share a specific instance where you implemented an incentive program or team-building activity that led to improved performance. Discuss the creative methods used for motivation and the tangible outcomes achieved.

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How would you design an onboarding program for new sales development associates?

Discuss the importance of tailored training programs that cover product knowledge, sales techniques, and company culture. Highlight how you would incorporate mentorship and ongoing support to help new associates ramp up effectively.

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How do you ensure alignment with the marketing team?

Explain your strategies for fostering communication and collaboration between sales and marketing teams. Share experiences where you worked with marketing to develop campaigns that enhanced lead generation efforts effectively.

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What strategies do you use to analyze performance gaps?

Discuss how you identify performance gaps through data analytics and regular review processes. Share methods on how you develop actionable plans to address these gaps based on identified insights.

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Why do you want to work for EcoVadis?

Reflect on EcoVadis’s commitment to sustainability and its innovative approach to improving business practices. Express your enthusiasm for contributing to this mission and how your values align with the core objectives of the company.

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EcoVadis' purpose is to guide all companies toward a sustainable world. We envision a global marketplace where sustainability intelligence influences every business decision – improving economies, people’s lives and the planet we all depend on. ...

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Full-time, hybrid
DATE POSTED
November 28, 2024

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