Senior Product Design Manager, New Verticals
About the Team
At DoorDash, our customers are at the forefront of the product strategy. Our customers exist on three sides: Consumers, Dashers, and Merchants. We believe that the best customer experience is synonymous with the success of our business in the long run.
About the Role
As a Senior Design Manager, you will guide our company-wide New Verticals Shopper Experience. As DoorDash continues to scale and expand beyond serving as a food delivery company, this function and design management role have grown in significance within the organization to become one of the most mission-critical areas of the business.
You will report directly to the Head of Design for Dasher & Logistics in our Product Design org. This role is a hybrid opportunity, with 2-3 days a week onsite from one of our Design Hubs.
You're excited about this opportunity because you will…
- Manage, develop, and hire a team of exceptional designers
- Actively practice and evangelize customer-centric thinking throughout the entire org
- Partner with cross-functional teams like Product, Engineering, Analytics, and Operations to define the vision for our Dasher Fulfillment experiences
- Partner with the design leadership team to build a holistic design strategy for our entire suite of products
- Coach and mentor designers on both soft and hard skills and help them develop and achieve career goals
- Build a culture that elevates the team, in terms of both performance and morale
- Establish an operating model that increases the team’s effectiveness
- Align the team’s priorities and deliverables to our overarching strategy and goals
We're excited about you because…
- You have 10+ years of experience in design, with 3+ years in team building and people management
- You have a track record of impact – you’ve been directly involved in and have a proven track record of driving significant, company-wide impact.
- You are constantly redefining what is possible in a product and can figure out a way to make almost anything happen.
- You’re a playmaker.You visualize and articulate a clear design strategy to cross-functional partners
- You are experienced in executive management and communication, especially at managing up and across DoorDash and going toe to toe with our most senior leaders
- You have a proven ability to create clarity and focus in complex and ambiguous problem spaces
- You have demonstrated experience in building the team necessary to fulfill the strategy
Applications for this position are accepted on an ongoing basis
Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only
We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.
The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey
Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.
In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.
DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package for all regular employees that includes a 401(k) plan with an employer match, paid time off, paid parental leave, wellness benefits, and several paid holidays.
Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, family-forming assistance, a commuter benefit match, and a mental health program, among others.
To learn more about our benefits, visit our careers page here.
About DoorDash
At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.
DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
Average salary estimate
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As a Senior Product Design Manager for New Verticals at DoorDash, you’ll play a pivotal role in shaping the shopper experience as we continue to diversify beyond food delivery. Your journey will take place at the heart of our mission to empower local economies, where innovation meets customer-centric design. Imagine leading a talented team of designers, guiding their growth while championing an empathetic understanding of our diverse user base—Dashers, merchants, and consumers alike. You’ll collaborate with stakeholders across Product, Engineering, and Operations to create a cohesive vision for our Dasher Fulfillment experiences, ensuring every touchpoint reflects our commitment to excellence. This isn't just about aesthetics; it's about crafting seamless interactions that resonate with people. Your expertise in managing design teams and your ability to communicate clearly across the organization will help to elevate not just team performance, but also team morale. With a hybrid work setup in our vibrant San Francisco or New York hubs, you’ll find a blend of flexibility and creativity. We’re looking for someone who thrives in a fast-paced environment and is ready to redefine the possible within design. If you’re passionate about leading by example and nurturing talent, this is your opportunity to make a significant impact at DoorDash, where every idea counts and innovation is at our fingertips.
DoorDash is a technology company that connects customers with their favorite local and national businesses in the United States and Canada. The company is headquartered in San Francisco, California.
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