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Domino's Assistant Manager (5628)

Company Description

Domino’s began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have always fed the power of what’s possible at Domino’s. We are a company built on innovative solutions and a belief that we are never done getting better, we embrace change and the potential it unlocks for everyone. We are focused on developing an inclusive culture, with dignity and respect for all, where team members can grow, thrive, and bring their best selves to work every day. The diversity of our workforce is what helps to make us an enduring brand, where we can grow and thrive together.

Extra cash? New skills? More opportunity? Find what you're after at Domino's - where you'll have fun while making and delivering great food. One of the greatest things about working in a Domino’s is that it can fit your goals for work and life. Flexible schedules, extra cash and convenient locations. That’s all available. But there’s even more for the taking. Many of our corporate and franchise store team members have made the leap from entry-level to business owners. Others have pursued leadership opportunities throughout the brand. For those with their sights set on becoming managers, a store role can offer the chance to hone their skills in customer service, inventory management and people development. Find your full potential with Domino's!

Job Description

Job Description:
You’re the boss, the big cheese, top dog. You’re a natural born leader, so maybe it's time you moved up. You want to be the head honcho? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills – sound judgment, empathy, people management insight and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, big shot, show us what you've got. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Our mission is to recognize, appreciate, value and utilize talents and contributions of all individuals. To create an empathetic environment where all team are valued for their differences and encouraged to reach their highest potential. If this sounds like a culture you want to be a part of and lead, what are you waiting for? Apply!

Duties & Responsibilities:
Being in charge comes with great responsibility. You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You are the leader – so set the example! You must follow ALL policies and procedures 100% of the time and expect the same from your crew. Additionally, you have the opportunity to lead a team toward a common, outstanding goal: sell more pizzas, have more fun! In doing so, you will be responsible for staffing, paperwork submission, food management, scheduling, maintaining image standards, store cleanliness, marketing, and profitability. Additional requirements and responsibilities include, but are not limited to the following:
 

  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, make sound, ethical judgments and decisions in a timely manner.
  • Enthusiastic customer greeting and positive personality – taking orders and fielding customer concerns with a smile!
  • Operate, clean, and maintain all store facility and equipment.
  • Prepare product to Domino’s specifications and guidelines.
  • Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork.
  • Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
  • Must possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate diverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
    Must be able to make correct monetary change.
  • Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.

Physical Requirements: (including, but not limited to the following):
Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities:

  • Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”.
  • Bulk product deliveries are made two to three time per week and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking.
  • You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks.
  • Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes.

Qualifications

  • Must be 18 years of age and have a valid driver's license
  • Must have access to an insured vehicle which can be used for delivery
  • Must pass a Criminal Background Check

Additional Information

All your information will be kept confidential according to EEO guidelines.

Domino's Glassdoor Company Review
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CEO of Domino's
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Russell Weiner
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Average salary estimate

$35000 / YEARLY (est.)
min
max
$30000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Domino's Assistant Manager (5628), Domino's

Are you ready to step up and lead a team that's all about fun, pizza, and creating memorable customer experiences? If so, then becoming an Assistant Manager at Domino's in Blythewood, SC might just be your next big adventure. At Domino's, we believe in dreaming big and working hard, and as an Assistant Manager, you’ll be at the helm of our vibrant store culture. Your leadership skills will shine as you motivate your team to deliver top-notch service and mouth-watering pizzas to our community. We want you to create a welcoming environment where every team member feels valued and can express their unique talents. You’ll oversee everything from inventory control to staff scheduling, ensuring our operations run smoothly and efficiently. The skills you’ll develop, such as customer service excellence and effective people management, are invaluable and can propel you to future leadership roles within our company. Plus, the flexibility in your schedule means you'll find the perfect work-life balance! Whether you’re managing deliveries or ensuring our store is clean and inviting, every day at Domino's is full of opportunities to learn, grow, and have fun. If you’re ready to take charge and inspire your team to greatness, Domino's is the place for you. Join us and discover your potential in a supportive and dynamic environment—after all, we take pride in our team, and our team takes pride in delivering the best pizza experience possible.

Frequently Asked Questions (FAQs) for Domino's Assistant Manager (5628) Role at Domino's
What does an Assistant Manager do at Domino's?

As an Assistant Manager at Domino's, your primary role is to lead the team in delivering excellent customer service and managing daily operations. This includes overseeing team performance, ensuring compliance with company policies, managing inventory and cash control, scheduling shifts, and maintaining store cleanliness.

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What qualifications do I need to apply for the Assistant Manager position at Domino's?

To become an Assistant Manager at Domino's, you need to be at least 18 years old, possess a valid driver's license, and have access to an insured vehicle for deliveries. Additionally, leadership skills and the ability to manage a team are crucial for success in this position.

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Is there room for advancement at Domino's for Assistant Managers?

Absolutely! Many Assistant Managers at Domino's have successfully advanced to higher positions within the company, including General Manager and other leadership roles. Our focus on professional development and training opens the door for employees to achieve their career goals.

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What kind of work environment can I expect as an Assistant Manager at Domino's?

At Domino's, you can expect a supportive and energetic work environment surrounded by teammates who are just as passionate about pizza as you are. We pride ourselves on creating an inclusive culture where everyone is encouraged to contribute their ideas and experiences.

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What skills will I develop as an Assistant Manager at Domino's?

In this role, you will develop a wide range of skills, including team leadership, customer service, inventory management, and problem-solving. These valuable skills will not only benefit you in your current position but will also prepare you for future career opportunities.

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What are the typical hours for an Assistant Manager at Domino's?

As an Assistant Manager at Domino's, your hours may vary based on store needs, customer demand, and your availability. The role typically requires flexibility, with shifts that may include evenings and weekends.

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How does Domino's support its team members?

Domino's is committed to supporting its team members through comprehensive training, an inclusive work culture, and various opportunities for advancement. We recognize and appreciate the contributions of every employee, ensuring they feel valued in their roles.

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Common Interview Questions for Domino's Assistant Manager (5628)
How would you handle a conflict between team members?

To address a conflict between team members, I would first listen to both sides to understand the issue fully. Then, I would mediate a discussion to facilitate a constructive resolution, encouraging open communication and collaboration to restore harmony within the team.

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What strategies would you use to motivate your team?

To motivate my team, I would set clear goals and recognize individual efforts and successes regularly. I believe in fostering an encouraging environment, providing constructive feedback, and creating opportunities for professional growth to keep everyone engaged and enthusiastic.

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How do you prioritize tasks during a busy shift?

In a busy shift, I prioritize tasks based on urgency and impact on customer satisfaction. I would delegate responsibilities to team members while focusing on overseeing operations to ensure everything runs smoothly and efficiently.

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What will you do if a customer is unhappy with their order?

If a customer is unhappy with their order, I would first listen to their concerns empathetically. I would apologize for the inconvenience and offer to replace the order or provide a suitable solution to ensure their satisfaction, demonstrating our commitment to excellent service.

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Describe your experience with inventory management.

In my previous roles, I regularly managed inventory levels to prevent shortages or waste. I ensured that stock was accounted for accurately, ordered ingredients on time, and trained team members to follow inventory protocols to maintain efficiency.

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How would you ensure your team follows health and safety regulations?

To ensure compliance with health and safety regulations, I would conduct regular training sessions and inspections to educate and remind team members of best practices. Leading by example and encouraging accountability is key to maintaining a safe environment.

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What is your approach to customer service?

My approach to customer service revolves around empathy and actively listening to customers' needs. I believe in creating a positive experience by addressing concerns promptly and maintaining a friendly demeanor to foster loyalty.

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How do you handle stress during peak hours?

During peak hours, I prioritize staying calm and composed. I would focus on maintaining clear communication with my team, delegating tasks effectively, and keeping our customers informed to ensure timely service.

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Why do you want to work for Domino's as an Assistant Manager?

I am impressed by Domino's commitment to innovation and team development. I want to work here because I believe I can contribute to the company culture and continue to grow professionally while being part of a brand that's focused on quality and customer satisfaction.

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What do you consider the most important quality for an Assistant Manager?

The most important quality for an Assistant Manager is strong leadership. A successful leader should inspire and motivate the team, making sure to recognize their contributions while guiding them to achieve common goals effectively.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
November 28, 2024

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