Assistant Manager(5561) - 5950 Poyner Village Pkwy. Raleigh, NC

The Assistant Manager at Go Pizza is responsible for overseeing daily restaurant operations, managing staff, ensuring customer satisfaction, and maintaining a clean environment. This role is crucial in leading the team to deliver an exceptional pizza experience and drive business success.

To apply for the Assistant Manager position at Go Pizza, candidates must be at least 18 years old. Preferred qualifications include experience in restaurant management, strong leadership skills, and a passion for customer service, particularly in the pizza industry.

Absolutely! At Go Pizza, we prioritize employee growth and provide numerous opportunities for career advancement. Many of our managers begin as team members and move up through the ranks based on performance and dedication.

Go Pizza prides itself on fostering a fun, rewarding, and community-oriented work environment. As an Assistant Manager, you'll work in a fast-paced atmosphere with a supportive team that shares your passion for quality pizza and exceptional service.

Go Pizza offers a competitive pay and benefits package for Assistant Managers, including health insurance, paid vacation, career development opportunities, flexible schedules, and 50% off the entire menu. We believe in taking care of our team!

At Go Pizza, quality customer service is a top priority. As an Assistant Manager, you'll be responsible for training staff on service standards, resolving customer issues promptly, and fostering a welcoming environment, ensuring every guest leaves happy.

Essential skills for success as an Assistant Manager at Go Pizza include strong leadership and team-building abilities, excellent communication and problem-solving skills, financial acumen, and a passion for providing outstanding customer service. A love for pizza is a bonus!

To address conflict, I would first listen to both parties involved and understand their perspectives. Then, I would facilitate a discussion to help them find common ground and a resolution that works for everyone, ensuring a positive team dynamic.

I believe in setting clear goals and recognizing achievements. I also promote a positive work culture where feedback is encouraged, and I offer opportunities for growth, helping each team member see their role's significance in our success.

In my previous role, I regularly monitored stock levels, placed orders when necessary, and implemented a structured inventory tracking system to minimize waste and ensure we always had what we needed to meet customer demand.

I prioritize proper training for all staff on food safety standards and regularly conduct checks to ensure they are upheld. Additionally, I keep updated with regulations and implement best practices to maintain a safe environment for our customers.

I once addressed persistent complaints about wait times by restructuring staff schedules and workflow. After implementing these changes, we noticed a marked improvement in customer satisfaction ratings, particularly during peak hours.

Teamwork is vital in restaurant operations. Every staff member plays a critical role, from the kitchen to front-of-house. I promote collaboration through regular team meetings and team-building activities, fostering a united approach to serving our customers.

To manage costs while ensuring quality, I focus on monitoring inventory for waste, evaluating supplier contracts for better pricing, and training staff to maintain high standards. It’s about finding balance and making informed decisions.

I prefer a hands-on training approach, allowing new hires to shadow experienced team members. I provide feedback and set clear expectations while implementing checklists to ensure they cover all necessary areas of their roles.

When dealing with poor performance, I first discuss the issues privately with the staff member, aiming to identify any underlying reasons. I then create an improvement plan together, offering support and regular follow-ups to track progress.

I have a passion for the food industry, especially pizza, and Go Pizza is known for its commitment to quality and exceptional customer service. I'm also impressed by the company's focus on employee growth and community engagement, which aligns perfectly with my values.