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Assistant General Manager

Company Overview

Seasons Kosher Supermarkets is one of the largest kosher supermarket chains in the nation. At present, there are 4 Seasons Supermarket locations & 4 Convenience store models across the Tri-State area with plans to expand. Seasons offers its customers a full-service kosher shopping experience where everyone, including its highly dedicated associates, is treated like family.

The Assistant General Manager is responsible for assisting the General Manager on all aspects of the store operations. This includes workforce management, planning events, effective store implementation of weekly sales flyers, execution and evaluation to ensure maximum sales, effective cost control, and efficient utilization of labor. Assistant General Managers are responsible for ensuring a positive shopping experience for customers and a positive working environment for employees.

Objectives of this Role

  • Ability to lead with professionalism, authority, expertise, and creativity in managing the business.
  • Driving sales, standards, and growth within the store.
  • Review and improve organizational effectiveness by developing processes, overseeing employees, establishing a highly motivated work environment, and creating innovative approaches for improvement.
  • Works with Corporate Audit Leads on the merchandising of all products.
  • Communicates and coordinates with Corporate Liaison with regards to employee relations, reviews, corrective actions, engagement, training, and overall success of the employee life cycle.
  • Maintains store sanitation and cleanliness per local laws and best practices and delegates responsibilities to department Managers & Supervisors.
  • Uphold standards of excellence and soaring quality.

Daily and Monthly Responsibilities

  • Assisting GM to oversee day-to-day operations of the store including the front end and all other departments.
  • Collaborate with other department managers on setting and achieving specific goals.
  • Create Sales and Customer reports to make a recommendation for improvements.
  • Interact with customers to resolve any complaints.

  • 5+ years of management experience in a large retail or wholesale business
  • Strong decision-making capabilities
  • Great communication, collaboration, and delegation skills
  • Ability to motivate and lead others.
  • A customer orientated individual with a genuine passion for driving sales and standards
  • Excellent communication and leadership skills
  • Strong problem-solving abilities

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant General Manager, Seasons Kosher Supermarket

Are you enthusiastic about leading teams and driving results? Join Seasons Kosher Supermarkets as an Assistant General Manager! At Seasons, we pride ourselves on providing a full-service kosher shopping experience that feels just like home. Located across the Tri-State area, we’re on a mission to expand our impact and need dynamic leaders like you! As an Assistant General Manager, you will support the General Manager in all aspects of store operations, ensuring a seamless and enjoyable experience for our customers while cultivating a vibrant workplace for our employees. You’ll dive into workforce management, event planning, and the effective implementation of weekly sales strategies that keep our store buzzing with energy. Your role will involve not only overseeing daily operations but also collaborating with department managers to set ambitious goals and track our progress. We value innovation here, so your insights into improving organizational effectiveness and meeting sales targets are not just welcomed; they’re essential. You’ll also work closely with our Corporate Audit team, ensuring our products are perfectly merchandised, and contribute to employee relations and training initiatives that enhance our team's capabilities. If you have at least 5 years of management experience in retail or wholesale and a genuine passion for driving sales and fostering a positive environment, Seasons Kosher Supermarkets could be the perfect fit for you. Join us and help us maintain our standards of excellence while making a difference in the lives of our customers and team members alike!

Frequently Asked Questions (FAQs) for Assistant General Manager Role at Seasons Kosher Supermarket
What does an Assistant General Manager do at Seasons Kosher Supermarkets?

The Assistant General Manager at Seasons Kosher Supermarkets plays a pivotal role in assisting the General Manager with the store’s daily operations. This includes managing the workforce, implementing sales strategies, ensuring product merchandising aligns with corporate guidelines, and fostering a positive work environment. Essentially, they support the overall mission of providing an exceptional shopping experience and driving sales.

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What qualifications are needed for the Assistant General Manager position at Seasons Kosher Supermarkets?

To become an Assistant General Manager at Seasons Kosher Supermarkets, candidates should ideally possess a minimum of 5 years of management experience in a large retail or wholesale setting. Strong decision-making, communication, and leadership skills are vital, along with a customer-oriented mindset and the ability to motivate others towards achieving sales goals.

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How can the Assistant General Manager contribute to the positive shopping experience at Seasons Kosher Supermarkets?

The Assistant General Manager contributes to a positive shopping experience at Seasons Kosher Supermarkets by ensuring high standards of store operation, addressing customer complaints effectively, and overseeing a motivated staff that is trained to provide excellent customer service. Their leadership fosters a welcoming and friendly atmosphere, ensuring every customer feels valued.

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What are some of the key responsibilities of the Assistant General Manager at Seasons Kosher Supermarkets?

Key responsibilities of the Assistant General Manager at Seasons Kosher Supermarkets include managing day-to-day operations, collaborating with department managers to meet sales targets, creating reports for performance analysis, and enforcing store sanitation standards. They are also responsible for employee training and maintaining a motivating work environment.

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What skills are essential for success as an Assistant General Manager at Seasons Kosher Supermarkets?

Success as an Assistant General Manager at Seasons Kosher Supermarkets hinges on strong leadership and communication skills, effective problem-solving capabilities, and a passion for customer service. The ability to motivate and lead teams, coupled with organizational skills to manage store operations efficiently, are crucial.

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How does the Assistant General Manager work with the Corporate Audit Leads at Seasons Kosher Supermarkets?

The Assistant General Manager collaborates closely with Corporate Audit Leads at Seasons Kosher Supermarkets regarding product merchandising and sales strategies. This partnership ensures that store displays meet corporate standards and contribute positively to sales goals, ultimately enhancing the shopping experience.

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What kind of training and development opportunities are available for an Assistant General Manager at Seasons Kosher Supermarkets?

At Seasons Kosher Supermarkets, the Assistant General Manager has access to various training and development opportunities aimed at enhancing their management skills and knowledge of retail operations. This includes mentorship programs, workshops focused on leadership and customer service excellence, and ongoing professional development initiatives.

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Common Interview Questions for Assistant General Manager
Can you describe your management style and how it affects team performance?

When discussing your management style, highlight how it prioritizes team engagement and empowerment. Explain your approach to providing guidance while fostering autonomy, and share specific examples of how this method has led to improved performance and morale within your team.

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How would you handle a dissatisfied customer at Seasons Kosher Supermarkets?

When faced with a dissatisfied customer, emphasize the importance of active listening and empathy. Describe your approach to quickly addressing their concerns, finding a suitable resolution, and ensuring they leave with a positive impression, reinforcing the values of Seasons Kosher Supermarkets.

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What strategies would you implement to increase sales in the store?

Discuss creative strategies for boosting sales, such as targeted promotions, enhanced visual merchandising, and customer engagement techniques. Provide examples of past initiatives you’ve successfully implemented to demonstrate your ability to think innovatively while driving results.

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How do you prioritize tasks when managing multiple departments?

Explain your approach to prioritization, including how you assess urgency and importance when allocating your time and resources across departments. Provide insights into tools you might use for task management and how you communicate effectively with team members to ensure goals are met.

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Describe a time you improved a process in a retail environment.

Share a specific example where you identified inefficiencies and successfully revamped a process. Outline the steps you took, stakeholders involved, and the positive outcomes that resulted, focusing on your analytical and problem-solving skills.

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What methods do you use to motivate and develop your team?

Discuss various motivational techniques, such as setting clear goals, recognizing achievements, and providing growth opportunities. Share how you’ve tailored development plans to individual team members, fostering a culture of continuous improvement.

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How do you ensure compliance with store policies and procedures?

Explain your commitment to upholding store policies and procedures by fostering awareness and understanding among your team. Discuss how you conduct regular training and reviews, while also being approachable and open to dialogue regarding policy adherence.

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Can you share an experience where you had to manage a conflict within your team?

Recall a specific conflict scenario, detailing how you addressed the issue proactively. Share your mediation approach, how you facilitated communication between the parties involved, and the outcome, emphasizing your skills in conflict resolution.

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What role does customer feedback play in your management approach?

Discuss how you see customer feedback as valuable insight for improvement. Describe your strategies for collecting feedback and how you utilize this information to enhance the shopping experience, adjust operations, and motivate your team.

Join Rise to see the full answer
How do you stay informed about industry trends and implement them at Seasons Kosher Supermarkets?

Share your methods for staying current with industry trends, such as attending workshops, engaging in professional networks, and following relevant publications. Illustrate how you apply this knowledge to anticipate changes and adapt operations accordingly at Seasons Kosher Supermarkets.

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Four Seasons offers the type of personal attention and close relationships that are often lacking at large de-personalized firms. Our years of experience, our knowledge of the New York real estate market, and our genuine interest in our client's i...

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Full-time, on-site
DATE POSTED
November 24, 2024

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