Senior Deal Operations Manager

As a Senior Deal Operations Manager at MagicSchool, your primary responsibilities will include managing deal structuring, overseeing contract execution, conducting legal reviews, and maintaining deal desk workflows. Additionally, you'll collaborate with various teams to develop pricing strategies and ensure compliance with policies, all while analyzing deal data to enhance operational efficiency.

To be qualified for the Senior Deal Operations Manager position at MagicSchool, you should have at least 5 years of experience in deal desk or sales operations. A strong understanding of deal structuring and compliance, along with proficiency in CRM systems, is essential. A Bachelor's degree in business, finance, or a related field is preferred, as is familiarity with the K12 education sector.

At MagicSchool, we emphasize the importance of community and excellence by fostering an inclusive environment that values diverse perspectives. We strive for the highest quality in our services, ensuring educators and students receive the best tools available, which reflects our commitment to innovation and accessibility in education.

Employees at MagicSchool enjoy generous benefits, including unlimited PTO, 100% employer-covered health insurance, wellness stipends, and vision/dental coverage. We believe in taking care of our team, allowing them to focus on bringing joy and innovation to the educational landscape.

The Senior Deal Operations Manager plays a crucial role in ensuring that the deals we make align with our goal of empowering educators. By optimizing our deal process and ensuring compliance, you will help MagicSchool to deliver innovative AI solutions that focus on meeting the needs of educators, ultimately benefiting students.

In a startup like MagicSchool, the Senior Deal Operations Manager faces unique challenges such as fast-paced decision-making, managing multiple priorities, and implementing processes from the ground up. These challenges require a proactive and organized approach to ensure efficiency and compliance from the start.

Experience in deal desk, sales operations, or related fields within SaaS or tech environments is highly valued for the Senior Deal Operations Manager role at MagicSchool. Additionally, knowledge of security frameworks and previous exposure to the education industry can give candidates an advantage.

In answering this question, focus on specific examples from your past where you successfully structured deals while ensuring compliance with company policies. Detail your approach to analyzing risk and your collaboration with legal teams to optimize the deal process.

Discuss your time management strategies, emphasizing methods such as prioritizing based on urgency and impact. You might also mention tools or systems you use to track and manage multiple tasks efficiently.

Highlight your systematic approach to reviewing legal documents, including what specific elements you focus on. Mention any collaborations you have with legal teams and how you ensure accuracy and compliance.

Share any experience you have with CRM systems like Salesforce or contract lifecycle tools. Discuss how you leverage these tools to track deal progress, enhance productivity, and maintain organized documentation.

Explain your conflict resolution strategy, emphasizing your communication skills and ability to collaborate with various stakeholders to find a mutually acceptable solution while adhering to company policies.

Give a specific example of a process you identified as needing improvement, your analysis of it, the changes you made, and the positive outcomes that resulted as a result of your initiative.

Discuss your approach to partnership, focusing on clear communication, timely responsiveness, and a willingness to understand their needs. Mention how you would gather feedback to continuously improve support processes.

Express your understanding of security frameworks like SOC 2 and GDPR, or share any relevant training or certifications that you've completed. Highlight how your knowledge can help reinforce best practices within the deal process.

Share personal and professional motivations for wanting to work in education technology, emphasizing values like innovation, community, and continuous learning that resonate with MagicSchool's mission.

Emphasize your openness to feedback as a growth opportunity. Provide examples of how you've implemented feedback in previous roles to refine processes or enhance team collaboration.