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Supply Chain, Fulfillment and Logistics Lead

About Craft Gin Club
Craft Gin Club are giving people a reason to say cheers! We've revolutionised the way consumers discover and enjoy new drinks from the comfort of their homes. Since our standout Dragon’s Den pitch, we’ve grown into the world's largest gin club, launched one of Europe’s largest rum clubs, and become a key player for a range of exciting beverages.

Now, we're ready to take things even further! As we expand into new markets, product categories, and distribution channels, we're seeking a "Supply Chain, fulfilment and Logistics Lead” to join our team of Craft Club’s global supply chain strategy and operations.

About the department

The Supply Chain and Fulfillment Department is a core part of Craft Gin Club’s success.
Craft gin club has 3 distinct business divisions; our monthly DTC subscription businesses, our online DTC ecommerce store, and our B2B sales businesses (e.g. John Lewis) which is both B2B2C and also purely B2B.
To support these businesses we need to move millions of components of stock around the globe. This includes sourcing products globally, overseeing stock at our manufacturing facilities, as well as managing the stock at our UK and European 3PL warehouses, and seeing stock though our carrier partners (UPS, EvRi, Royal Mail etc).    

About the role

We are looking for a candidate with great all round Supply Chain skills to help support the department, but we are especially looking for a candidate to support us with overseeing the supply chain aspects of our ecommerce store. 

Role specifics 

> Product and sku set up
> Forecasting - Creating and sharing activity forecasts with the 3PL’s
> Build plans and test shipments - Creating
> Reporting - Reporting on various supply chain KPI’s (e.g. backorders, forecast accuracy)    

> Performance management - Monitoring warehouse performance, and flagging issues internally to CGC management, but also challenging the warehouse on improvement plans

> Stock reconciliation - Ensuring that stock is reconciled and matched between WMS systems, reporting, investigating, and resolving any stick discrepancies
> Issuing PO’s
> Reconciling invoices - To ensure real costs match expectations, and are in line with budget
> Arranging B2B freight shipments - including taking ownership of costing, planning and delivery 

> Tax - Processing the alcohol Duty payments and reclaims for all Channel Island shipments  

> Tenacious and robust character - who enjoys the cut and thrust of a fast moving supply chain department

> Can do attitude
> Highly numerate - with good to great excel skills
> Great attention to detail

> Confident to have difficult conversations with suppliers and service providers

> Love of Gin and Rum useful, but not essential!!

  • Central London location - with hybrid working (ability to work from home up to 3 days a week)
  • 25 days holiday (rising with length of service)
  • Flexible working hours
  • Real career progression opportunities, with the chance to grow as we do
  • Dynamic working environment in our small and dedicated team
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What You Should Know About Supply Chain, Fulfillment and Logistics Lead, Craft Gin Club

Craft Gin Club is on the lookout for a talented Supply Chain, Fulfillment, and Logistics Lead to join our growing family! If you have a knack for supply chain management and a passion for crafting delightful drink experiences, this could be the ideal role for you. In this pivotal position, you'll help us manage the backbone of our operations, ensuring our products reach gin enthusiasts around the globe. As the world's largest gin club and a key player in the beverage industry, we thrive on innovation and efficiency. Your day-to-day responsibilities will include everything from forecasting and managing stock levels across our various business divisions to building shipment plans and overseeing the performance of our warehousing partners. We proudly work with top carriers like UPS and Royal Mail to deliver standout products to our customers' doorsteps. We're searching for someone who is highly numerate, possesses excellent Excel skills, and can navigate the challenges of a fast-paced environment with a can-do attitude. You'll also oversee product setup, reconciliation of invoices, and even deal with alcohol Duty payments for our Channel Island shipments. At Craft Gin Club, we believe in giving back to our employees, featuring a flexible working model that allows you to work from home part of the week, 25 days of annual leave, and incredible career progression opportunities as we continue to expand. If you're ready to dive into the thrilling world of supplies and logistics while being part of a passionate team that loves to make people's days a little bit brighter, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Supply Chain, Fulfillment and Logistics Lead Role at Craft Gin Club
What does the Supply Chain, Fulfillment and Logistics Lead do at Craft Gin Club?

The Supply Chain, Fulfillment and Logistics Lead at Craft Gin Club oversees the entire supply chain operation, which includes managing product setup, forecasting, performance management of warehouses, and ensuring stock reconciliation. This role is integral in making sure our diverse product offerings are streamlined from manufacturing to delivery, ensuring that customers receive their subscriptions timely and efficiently.

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What qualifications are needed for the Supply Chain, Fulfillment and Logistics Lead position at Craft Gin Club?

To thrive in the Supply Chain, Fulfillment and Logistics Lead role at Craft Gin Club, candidates should possess solid experience in supply chain management, strong analytical skills with proficiency in Excel, and an ability to tackle fast-paced challenges. While a love for gin and rum may be beneficial, it’s your tenacity and robust character that will help you shine in our dynamic environment.

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How is the Supply Chain department structured at Craft Gin Club?

The Supply Chain department at Craft Gin Club is crucial to our operations, supporting three distinct business divisions: a monthly subscription service, an online eCommerce store, and B2B sales. This structure allows us to effectively manage stock across multiple channels, ensuring that we not only meet customer demand but exceed their expectations with our unique product offerings.

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What are some key performance indicators for the Supply Chain, Fulfillment and Logistics Lead at Craft Gin Club?

Key performance indicators (KPIs) for the Supply Chain, Fulfillment, and Logistics Lead at Craft Gin Club may include backorder rates, forecast accuracy, and warehouse performance metrics. Monitoring these KPIs helps identify areas for improvement and ensures our logistics operations run smoothly, aligning with our overall business goals.

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Is remote work possible for the Supply Chain, Fulfillment, and Logistics Lead at Craft Gin Club?

Yes! Craft Gin Club offers a flexible working model, allowing the Supply Chain, Fulfillment, and Logistics Lead to work from home up to three days a week. This hybrid approach helps maintain a good work-life balance while contributing significantly to our business operations.

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What type of work environment can the Supply Chain, Fulfillment, and Logistics Lead expect at Craft Gin Club?

The work environment for the Supply Chain, Fulfillment, and Logistics Lead at Craft Gin Club is dynamic and collaborative, with a small dedicated team focused on delivering excellence. You'll find yourself in an encouraging atmosphere where your contributions are valued, providing ample opportunities for personal and professional growth.

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What benefits do Supply Chain, Fulfillment, and Logistics Lead employees receive at Craft Gin Club?

Supply Chain, Fulfillment, and Logistics Lead employees at Craft Gin Club enjoy 25 days of holiday that increases with service, flexible working hours, opportunities for career progression, and the chance to be part of a revolutionary company in the beverage industry. These benefits support not just your professional journey but also your overall well-being.

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Common Interview Questions for Supply Chain, Fulfillment and Logistics Lead
How do you prioritize tasks when managing supply chain operations?

In the role of Supply Chain, Fulfillment, and Logistics Lead, prioritizing tasks starts with understanding the business impact of each project. Utilizing frameworks like the Eisenhower Matrix can help determine urgency versus importance. Being proactive in addressing potential bottlenecks and collaborating with team members can streamline operations efficiently.

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Can you describe your experience with inventory reconciliation?

When discussing inventory reconciliation for the Supply Chain, Fulfillment, and Logistics Lead position, it's essential to explain a systematic approach: regularly comparing stock levels in WMS with physical counts, addressing discrepancies immediately, and establishing controls to minimize future risks. Highlight any tools or software you have used to enhance accuracy in your reconciliation efforts.

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What strategies do you use for effective forecasting?

Effective forecasting requires a blend of historical data analysis and market trend evaluation. For the Supply Chain, Fulfillment, and Logistics Lead role, illustrate how you gather and analyze past sales data, incorporate seasonal trends, and collaborate with sales teams to refine your forecasts, allowing for informed decision-making in purchasing and inventory management.

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How do you handle supplier relationship management in a supply chain role?

For a Supply Chain, Fulfillment, and Logistics Lead, effective supplier relationship management revolves around clear communication and collaboration. Share how you've built trust through regular check-ins, established performance metrics, and tackled challenges collaboratively. Your goal is to foster partnerships that drive mutual success rather than merely transactional relationships.

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What experience do you have with logistics performance metrics?

Discuss your experience tracking logistics performance metrics, such as order accuracy, delivery times, and cost efficiency. Share examples of how you've utilized these metrics at previous positions to identify inefficiencies, propose improvements, and ultimately enhance the supply chain process.

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How do you ensure compliance with regulations in your supply chain processes?

In the Craft Gin Club context, compliance is crucial, especially regarding alcohol duty payments. Describe how you stay updated on regulations, involve relevant stakeholders in compliance discussions, and ensure all processes align with legal requirements, protecting both the company and its customers.

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What techniques do you use to manage stock discrepancies?

Managing stock discrepancies effectively is key for a Supply Chain, Fulfillment, and Logistics Lead. Discuss the investigative steps you take when discrepancies arise, including conducting physical counts, tracing back through documentation, and implementing preventive measures to minimize future occurrences.

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How would you optimize warehousing performance?

Optimizing warehousing performance involves analyzing workflows, inventory turnover, and operational efficiencies. Outline your plan for identifying performance gaps, suggesting enhancements in layout or technology, and fostering a culture of continuous improvement among warehouse staff.

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How do you communicate supply chain challenges to upper management?

Effective communication with upper management on supply chain challenges is crucial. Describe how you prepare structured reports, utilize key metrics, and suggest actionable solutions. Practicing transparency while advocating for resource needs ensures that you maintain trust while striving for operational improvements.

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Why do you believe you would be a good fit for the Supply Chain, Fulfillment, and Logistics Lead role at Craft Gin Club?

To convey why you would be a good fit for Craft Gin Club, focus on aligning your values with the company’s mission. Share relevant experiences that demonstrate your capabilities in supply chain management and your passion for delivering delightful beverage experiences, ultimately positioning you as the ideal candidate for the role.

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Full-time, hybrid
DATE POSTED
November 28, 2024

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