Senior Manager, Enterprise Commercial Operations

As a Senior Manager of Enterprise Commercial Operations at Arcadia, you'll play a key role in optimizing our sales processes and operational efficiency. You'll lead our commercial operations team, collaborating with various cross-functional teams to streamline sales strategies, handle data analysis, and drive the implementation of technologies like Salesforce. Your insights will directly contribute to achieving revenue targets while enhancing our customer engagement.

To qualify for the Senior Manager of Enterprise Commercial Operations position at Arcadia, candidates should have at least 3 years of experience in roles related to consulting, commercial operations, or business analysis within an enterprise SaaS company. A bachelor's degree in Business or Finance is required, and an MBA is a plus. Proficiency with Salesforce and data analytics is vital to the role.

Arcadia offers a remote-first culture with flexible PTO, allowing for a healthy work-life balance. Employees enjoy 17 company-wide holidays, sick leave, bereavement leave, volunteer days, and professional development opportunities. Additionally, the company covers a large percentage of medical, dental, and vision costs for employees and their dependents.

Arcadia values diversity and inclusivity, ensuring that individuals from various backgrounds, experiences, and perspectives can thrive. As a Senior Manager of Enterprise Commercial Operations, you will contribute to an environment that fosters creativity and teamwork, integral to achieving our goals for a clean energy future.

Yes, Arcadia maintains a remote-first culture. As a Senior Manager of Enterprise Commercial Operations, you will have the flexibility to work from anywhere in the United States, provided you have a reliable internet connection. This allows you to enjoy a perfect workspace that fits your personal preferences while collaborating with a dynamic team.

Day-to-day, a Senior Manager of Enterprise Commercial Operations at Arcadia will streamline sales processes, implement best practices in opportunity tracking, and collaborate with different business units to address challenges. You will analyze data for actionable insights and maintain comprehensive dashboards for executive leadership while also providing resources and support for sales teams.

Arcadia cultivates a company culture rooted in innovation, collaboration, and a shared commitment to sustainability. As a Senior Manager of Enterprise Commercial Operations, you will be part of a diverse team that thrives on out-of-the-box thinking and passionate teamwork as we work together towards a decarbonized energy grid.

To optimize sales processes at Arcadia, I would first analyze current workflows to identify bottlenecks. Implementing best practices in lead management and using data analytics for forecasting will be crucial. Additionally, I would foster collaboration between sales and cross-functional teams for better synergy and quicker deal closures.

Absolutely! In my previous roles, I demonstrated proficiency in leveraging Salesforce for lead management and sales forecasting. I implemented dashboards for tracking sales performance and trained team members on best practices for using Salesforce Automation tools to enhance workflow efficiency.

To drive revenue growth at Arcadia, I would focus on aligning sales strategies with market trends, conducting thorough data analysis to refine approaches, and ensuring lead qualification is effectively handled. Collaboration with marketing for targeted campaigns and providing ongoing support to sales teams with tools and training will also be integral.

Cross-functional collaboration starts with effective communication and building trust among teams. I prioritize setting common goals, having regular touchpoints to align on objectives, and using collaborative tools to keep everyone informed. My experience in diverse environments has taught me the importance of recognizing and valuing diverse perspectives to drive common objectives.

I'm proficient in using tools such as Microsoft Excel for data analysis, Salesforce for CRM insights, and various data visualization tools that convert complex datasets into digestible reports. Utilizing these tools allows me to draw actionable insights and provide valuable recommendations based on data trends.

My approach to implementing process improvements involves a systematic assessment of current processes to pinpoint inefficiencies. From there, I collaborate with the team to strategize new workflows and best practices, focusing on measurable outcomes. Continuous feedback is key, as it allows for adjustments and deeper understanding of team dynamics.

Staying motivated in a remote environment involves setting clear daily goals, having a structured routine, and regularly connecting with my team. I also leverage technology to foster teamwork and celebrate achievements, ensuring we maintain engagement and camaraderie even from a distance.

One of the biggest challenges with sales forecasting is accurately predicting customer behavior and market shifts. To address this, I rely on historical data analysis and keep abreast of market trends, employing flexibility in adjusting forecasts based on real-time information and insights from sales teams.

I ensure that contract agreements adhere to company standards by closely collaborating with legal teams during the review process. By setting up a consistent template for contracts that reflect our operational guidelines and negotiating terms that align with our objectives, I can maintain integrity while facilitating smooth agreements.

Data plays a pivotal role in my decision-making process. I rely on analytical insights to inform every strategic decision—from streamlining sales processes to identifying market opportunities. Converting data into actionable strategies helps ensure that all decisions are supported by concrete evidence, ultimately driving impactful results.