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Coordinator, People Operations

We’re looking for a detail-oriented and proactive People Operations Coordinator to join our People team. This position provides administrative support to the People Operations function. In this role, you’ll be the go-to person for employee questions, helping new hires transition smoothly and fostering a welcoming environment, ensuring HR compliance, maintaining HR systems, and supporting organizational initiatives.
 
Responsibilities:
HR Operations & Administration: 
  • Act as the first point of contact for employees with HR-related inquiries and resolve basic issues. 
  • Support the employee onboarding process, ensuring a smooth and positive experience for new hires. 
  • Support a wide range of HR programs, including new hire processes, performance management, employee engagement initiatives, etc. 
  • Process personnel and employment status changes, meeting deadlines for payroll, benefits, and other programs. 
  • Assist in the quarterly employee review and promotion process. 
  • Support the purchase order process and documentation for the People Team. 
HR Systems & Technology: 
  • Serve as a subject matter expert for HR systems, including the HRIS, performance management system, and applicant tracking system. 
  • Troubleshoot system issues, develop processes to reduce repeat issues, and provide support on HR technology projects. 
  • Maintain and ensure systems are up to date with current employee information 
  • Maintain supporting documentation to ensure data integrity within HR systems. 
  • Conduct monthly reporting on HR metrics (e.g., new hires, departures). 
Compliance: 
  • Stay informed about HR and employment laws (EEOC, ADA, FMLA, etc.) to maintain accurate records and recommend process changes. 
  • Maintain accurate personnel records and reports, ensuring compliance with federal and state regulations. 
  • Support and maintain an understanding of company ethical and behavioral programs, ensuring employee training completion tracking. 
  • Audit processes, identify and correct errors. 
  • File EEO-1 report annually; maintain other records, reports, and logs pertaining to applicant flow procedures; turnover; I-9 files.
  • Assist in maintaining company organization charts and employee directory. 
Continuous Improvement: 
  • Identify opportunities for streamlining HR processes and contribute to projects that enhance HR operations.  
Requirements: 
  • 0-2 years of experience in People Operations or a related HR role.
  • Knowledge of labor laws (e.g., FLSA) and other relevant federal regulations.
  • Excellent verbal and written communication skills, with the ability to interact effectively with diverse stakeholders.
  • Strong time and productivity management skills, with the ability to prioritize assignments, manage multiple projects, and meet deadlines.
  • Data-driven and detail-oriented, with a commitment to accuracy.
  • Proactive and resourceful, with a demonstrated ability to take initiative, solve problems, and lead projects from start to finish.
  • Collaborative team player who takes direction well and communicates effectively.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Continuous improvement mindset, always seeking ways to enhance processes.
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CEO of CMI Media Group
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Dr. Susan Dorfman
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Average salary estimate

$57500 / YEARLY (est.)
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$50000K
$65000K

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What You Should Know About Coordinator, People Operations, CMI Media Group

Are you a detail-oriented and proactive individual? If so, we’d love for you to consider the role of People Operations Coordinator with our dynamic People team! In this exciting position, you'll be the first point of contact for employees with HR-related questions, making you the go-to person for resolving issues and helping new hires transition smoothly into their roles. You'll support essential HR operations, including onboarding processes and various HR programs, ensuring that all employee experiences are positive and engaging. Think of yourself as the welcoming face of the HR department, and your knack for maintaining HR systems and ensuring compliance will be crucial. With your understanding of HR laws and regulations, you will help maintain accurate personnel records and support us in our compliance efforts. If you thrive on data, you'll enjoy conducting monthly reporting on HR metrics, ensuring that everything runs efficiently. Plus, your collaborative mindset will be welcomed as you identify opportunities to streamline processes and improve our overall HR operations. This is an incredible chance to start your career in People Operations while being part of a supportive and innovative team environment!

Frequently Asked Questions (FAQs) for Coordinator, People Operations Role at CMI Media Group
What does a People Operations Coordinator do at our company?

As a People Operations Coordinator, you will serve as a vital support for the People team, handling HR inquiries, overseeing the onboarding process, and ensuring compliance with HR-related regulations. You'll get to know our employees and make their experience smooth and positive while also maintaining our HR systems.

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What qualifications do I need to be a People Operations Coordinator?

To be a successful People Operations Coordinator, you should have 0-2 years of experience in People Operations or a related HR role. Familiarity with labor laws and strong communication skills are essential, as is a proactive approach to problem-solving.

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How can I apply for the People Operations Coordinator position?

Applying for the People Operations Coordinator position is easy! Simply check our careers page for the application form, where you can submit your resume and cover letter detailing your experience and interest in the role.

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Is prior HR experience required for the People Operations Coordinator role?

While 0-2 years of experience in People Operations or a related HR role is preferred, we value eagerness to learn and a collaborative mindset. Candidates with educational backgrounds in human resources are also encouraged to apply.

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What skills are most important for a People Operations Coordinator?

Key skills for a People Operations Coordinator include excellent communication, time management, attention to detail, and a collaborative spirit. Being data-driven and proactive about process improvements will also set you apart in this role.

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What will my day-to-day responsibilities be as a People Operations Coordinator?

As a People Operations Coordinator, your daily responsibilities will include addressing HR inquiries, facilitating new hire onboarding, conducting reporting on HR metrics, and ensuring compliance with federal and state regulations, among other supportive tasks within the team.

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What opportunities for advancement exist for a People Operations Coordinator?

As a People Operations Coordinator, you will have opportunities to grow within the HR function by taking on more responsibilities, leading projects, and possibly moving into specialized roles such as HR Manager or HR Business Partner in the future.

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Common Interview Questions for Coordinator, People Operations
How do you handle multiple HR tasks and prioritize your workload as a People Operations Coordinator?

When faced with multiple HR tasks, I prioritize my workload by assessing urgency and importance. I make use of task management tools and maintain open communication with my team to ensure all roles are aligned and responsibilities are clear.

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Can you describe your experience with HR compliance and maintaining personnel records?

I have a foundational understanding of HR compliance and have maintained personnel records in my previous role. I am meticulous about ensuring accuracy and confidentiality while staying informed about relevant regulations to avoid potential issues.

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How would you improve the employee onboarding process?

I believe the onboarding process can be enhanced by introducing more structured timelines, feedback sessions, and buddy systems to support new hires. Collecting feedback from new employees on their onboarding experience is also crucial for continuous improvement.

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What HR systems are you familiar with?

I have experience with HRIS, performance management systems, and applicant tracking systems. I enjoy learning new technologies and can quickly adapt to new systems to troubleshoot issues and streamline processes.

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How do you ensure effective communication with employees regarding HR-related inquiries?

Effective communication starts with active listening. I strive to be approachable, ensuring employees feel comfortable bringing their inquiries to me. I also utilize clear and concise language when providing feedback or resolutions to ensure understanding.

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What role do you think employee engagement plays in People Operations?

Employee engagement is critical in People Operations; it directly affects productivity and retention. I believe in creating initiatives that foster a positive work culture, offering recognition, and ensuring employees are heard through surveys and feedback mechanisms.

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How do you stay current with HR laws and regulations?

I stay current by following reputable HR publications and organizations, attending seminars, and partaking in continuous education courses to ensure I am well-versed in any changes to HR laws that may affect my work.

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Describe a time you solved a problem within an HR process.

In my previous role, I identified a recurrent issue with onboarding paperwork delays. I proposed an electronic system for document submission that streamlined the process, reduced errors, and improved overall efficiency. This solution received positive feedback from my team.

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Can you explain your understanding of the employee review process?

The employee review process is an essential tool for performance management, allowing for discussions about achievements and career growth. I believe in preparing in advance, gathering feedback from peers, and setting clear goals for future performance.

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Why do you want to be a People Operations Coordinator?

I am passionate about creating positive employee experiences and solving HR challenges. Becoming a People Operations Coordinator will allow me to use my skills in communication and organization to make a significant impact on the workforce's engagement and satisfaction.

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By 2030, our mission is to create experiences that inform, educate, and stimulate behaviors that improve quality of life in 50 million patients while achieving $3.9 billion in incremental revenue growth on behalf of our clients.

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Full-time, remote
DATE POSTED
November 26, 2024

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