Assistant Food Service Director (0922 Manager I)

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status.

• Application Opening – November 22, 2024
• Application Deadline – Application filing will close on or after December 11, 2024.
• Salary: $129,974 - $165,958 Annually (Range A)
• Appointment Type: Permanent Civil Service
• Recruitment ID: PBT-0922-152187

The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City’s only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services.

The Laguna Honda Hospital (LHH), Food and Nutrition Services (FNS) Department fulfills a critical role in providing nourishing and appropriate meals to residents and patients. The department is responsible for ensuring that residents’ nutritional needs are met by addressing medical requirements, personal preferences, and regulatory standards, all while fostering a positive dining experience and contributing to overall resident well-being. 

Under administrative direction, the Assistant Food Service Director (0922 Manager I) will have primary responsibility for overseeing a broad range of functions including personnel management, regulatory compliance, budgeting, sustainability initiatives, menu planning, and community engagement to ensure high-quality food and nutrition services while meeting applicable state, federal, and local standards and regulations.

The Assistant Food Service Director (0922 Manager I) performs the following essential job functions:

• Oversees and manages the operational activities of LHH FNS and supports the coordination of work among personnel, consultants, and contractors.
• Develops and oversees strategic plans to enhance food and nutrition operations, including managing initiatives aimed at improving efficiency and effectiveness.
• Assists the executive management team in training food service staff, enforcing regulations such as Title 22 and other applicable state, federal, and local regulations, and ensuring compliance with CMS requirements.
• Facilitates and coordinates budget development, monitors expenditures, and works toward sustainable and cost-effective food purchasing goals directed by the Board of Supervisors.
• Monitors and evaluates the effectiveness and efficiency of FNS operations and service delivery, identifies and recommends alternative approaches or improvements, and implements revisions, adjustments, and changes.
• Updates and maintains the HAACP Plan and standardized recipes according to USDA/FDA standards, ensuring food safety and compliance.
• Collaborates with local producers and community partners to incorporate fresh, sustainably grown produce and products into menus, aligning with Good Food Purchasing Standards.
• Serves as liaison to and coordinates with Human Resources, providing support during the hiring process as necessary.

The Assistant Food Service Director (0922 Manager I) may perform other duties as assigned/required.

Required Minimum Qualifications

1. Education: Possession of a bachelor's degree from an accredited college or university; AND
2. Experience: Three (3) years of professional experience overseeing food service operations in a hospital or large commercial kitchen facility.

EDUCATION SUBSTITUTION: Additional qualifying experience as described above may substitute for the required degree on a year-for-year basis up to a maximum of four (4) years. One year is equivalent to thirty (30) semester or forty-five (45) quarter units.

One year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week).

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

Desirable Qualifications: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring:

• Possession of a valid Certified Dietary Manager, Certified Food Protection Professional (CDM, CFPP) credential issued by the Association of Nutrition & Foodservice Professional’s Certifying Board for Dietary Managers
• Possession of valid registration with the Academy of Nutrition and Dietetics’ Commission on Dietetic Registration as a Registered Dietitian (RD)
• Possession of a Bachelor’s or Master’s degree in Hospitality Management, Business Administration, Dietetics, Nutrition, or Food Service
• Current ServSafe Certification
• CA Driver's License
• Two (2) years of experience supervising staff
• Experience in Management of Culinary Arts and Kitchen Operations

Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.

Selection Procedures:
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following:

Supplemental Questionnaire (SQ) Examination (Weight: 100%)
Candidates that meet the minimum qualifications will be invited to participate in a Supplemental Questionnaire (SQ) examination that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to: ability to develop and maintain a system of internal reviews and direct quality control and performance improvement studies; knowledge of and skills in applying the theories and practices of food service systems management to resolve complex, controversial, or precedent-setting matters; ability to effective organize and assign work, and counsel and motivate subordinates.

Candidates must achieve a passing score on the Supplemental Questionnaire exam in order to continue in the selection process and will be placed on the confidential eligible list in rank order according to their final score.

Additional selection processes may be conducted by the hiring department prior to making final hiring decisions.

Certification:
The certification rule for the eligible list resulting from this examination will be the Rule of the List.

Eligible List/Score Report:
Once you pass the exam, you will be placed onto an eligible list and given a score and a rank. For more information, visit https://careers.sf.gov/knowledge/process/

The duration of the eligible list resulting from this examination process will be six (6) months and may be extended with the approval of the Human Resources Director.

How to apply:
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process.

Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link.

Applicants may be contacted by email about this recruitment. Therefore, it is their responsibility to contact the Analyst if they update their email address.

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Terms of Announcement and Appeal Rights:
This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A.

Applicants must be guided solely by the provisions of this announcement, including requirements, time periods, and other particulars, except when superseded by federal, state, or local laws, rules, or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.sf.gov/. The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications, and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional information regarding Employment with the City and County of San Francisco:

• Information about the Hiring Process
• Conviction History
• Employee Benefits Overview
• Equal Employment Opportunity
• Disaster Service Workers
• Reasonable Accommodation
• Right to Work
• Copies of Application Documents
• Diversity Statement
• Veterans Preference
• Seniority Credit in Promotional Exams

If you have any questions regarding this recruitment or application process, please contact the analyst Jerome Anabu at [email protected] or (628) 271-6813. 

We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.