Cashier I (4320) - Citywide - (C00311)

THIS IS A CITYWIDE EXAM

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Application Opening: 11/26/24

Application Deadline: 12/9/24

Compensation Range: $64,922 - $78,910

Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. https://forms.office.com/g/KMLi2sDs8e

Under supervision, the Cashier I, receives receipts for and deposits money in varying amounts. The essential functions of this job include: receiving daily deposits and payments from individuals, corporation, federal, state and local governments; inspecting currency, checks, warrants and other financial instruments for completeness and accuracy; applying payments to proper tax types or accounts; reconciling daily collections including checks, cash and/or warrants to appropriate records/accounts; maintaining daily balance sheets on all transactions; and providing services to customers in person or over the phone in a professional and courteous manner.

The essential functions of this position include but are not limited to: 

Examples of Major and Essential Duties:

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job code/class and are not intended to be an inclusive list.

Essential Duties and Responsibilities:

• Receives daily deposits and payments from a wide variety of sources; counts cash, checks and warrants received to issure amounts balance with receipts.
• Inspects monies received for accuracy and correctness; prepares necessary forms for transmitting funds for deposit.
• Maintains daily work sheets for all transactions.
• Reconciles daily collections in order to assure that money for deposit is allocated to proper tax types or accounts.
• Applies payments to proper tax types or accounts.
• Processes large volume of payments.
• Provides services to customers in person or over the phone.
• May maintain revolving funds for payment of bills and the purchase of supplies.

Minimum Qualifications:

Experience: One (1) year (equivalent to 2,000 hours) of verifiable experience as a cashier receiving deposits, applying payments to proper accounts and reconciling collections.

NOTE: Experience such as a Cashier Grocery Checker, Restaurant Cashier, Store/Department Store Cashier, Gasoline/Service Station Cashier or other retail cashiering is not qualifying experience.

What else should I know?

Selection Procedures: 
After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following.

Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application at a later time. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications.

Written Multiple-Choice Examination (Weight: 100%)
Candidates deemed eligible and admitted to the selection process will be administered a written multiple-choice test designed to measure knowledge, skills and/or abilities in job-related areas. 

Candidates must attain a minimum passing score on this test must be achieved in order to be placed/ranked on the Eligible List. 

The above multiple-choice test component is a standardized exam and, therefore, test questions and test answers are not available for public inspection or review.

Scores attained on this component are "banked" for three years, starting from the date of the examination, and are applicable to both the 4320 and 4321 Cashier positions. This means that, should you apply during this three-year time period for a 4320 and/or 4321 job opportunity, you will not be required to re-take this test component. If the selection process for a future 4320 or 4321 Cashier job announcement is held within one year of the date of this examination and it includes this test component, your score on this test component automatically will be applied to that announcement. Please note that separate passing points for this test component will be applied with respect to the 4320 and 4321 Cashier selection processes (i.e., a higher passing point is applied with respect to 0931 HR recruitments). However, after one year, you have the option to either (a) apply your test score to the other announcement or (b) re-take this test component. Re-testing is permitted no sooner than one year from the date of the examination and only in association with your eligibility for another 4320 or 4321 Cashier job announcement for which this test component is used. Please note that, should you re-test, your re-test score would become your official score since it is the most recent.

Eligibility List/Score Report: 
A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Director of Transportation or the Civil Service Commission.

Eligible List Duration: The eligible list resulting from this examination process will be 24 months.

To find Departments which use this classification, please see Position-Counts-by-Job-Codes-and-Department-FY-2023-24.pdf (sfdhr.org)

Where to Apply:

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. 

Candidates will be required to complete a MQSQ as part of the employment application. https://forms.office.com/g/KMLi2sDs8e

Terms of Announcement and Appeal Rights:
Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ .
The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion’ or ‘no rational basis’ for establishing the position description, the minimum qualifications and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date.

Additional Information Regarding Employment with the City and County of San Francisco:

• Information About The Hiring Process
• Conviction History
• Employee Benefits Overview  
• Equal Employment Opportunity 
• Disaster Service Worker
• ADA Accommodation
• Veterans Preference
• Right to Work
• Copies of Application Documents
• Diversity Statement

Analyst Information:
If you have any questions regarding this recruitment or application process, please contact the analyst, Anita Nham, at [email protected]

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.