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Benefits Manager

Join CASL as a Benefits Manager and Shape the Future of Workplace Wellbeing 


Are you ready to lead with impact? Join CASL, where our mission is to empower individuals, foster inclusivity, and create pathways to brighter futures. 

 

Your Mission: 

The Benefits Manager plays a critical role in helping the Chinese American Service League (CASL) in aligning business objectives with the competitive company benefits, compensation, and rewards. This role balances strategic responsibilities—such as designing and implementing total rewards programs—with overseeing day-to-day benefits administration and compliance. Additionally, the Benefits Manager will develop, maintain, and expand CASL’s Benefits Administration and employee utilization. Through these efforts, the Benefits Manager supports CASL’s mission by fostering a benefits experience that aligns with CASL’s policies, procedures, and inclusive culture. 

 

About CASL: 

The Chinese American Service League is a dynamic and forward-thinking organization dedicated to empowering and serving the Chinese American population and the broader communities. Established with a rich history spanning several decades, CASL has consistently evolved to address the evolving needs of its constituents while fostering cultural pride, integration, and community development. 

 

For over 45 years, CASL's comprehensive programs have connected families and individuals with the vital support they need: providing an educational and cultural foundation for our children, ensuring our seniors live full and independent lives with dignity, enhancing education and training for tomorrow's workforce, putting immigrants on the pathway to citizenship, securing our community's housing and financial well-being, navigating healthcare systems and wellness resources, and providing equal access to justice. Since our founding, CASL has been rooted in the principles of equity and justice. That legacy continues to shape our efforts today as we strive to champion diversity, equity, inclusion, and accessibility at all levels of the organization.  

 

To hear about: 


CASL's history, watch here 

CASL's future, watch here 

 

 

Your Impact: 

As a Benefits Manager, you will: 


Key Responsibilities:
  • Manage, assess and benchmark competitive benefits, compensation, and rewards programs that strengthen the organization’s ability to attract and retain employees and deliver desired results to the organization. 
  • Design and implement benefits offerings that address the diverse needs of our workforce, ensuring programs are accessible, equitable, and aligned with CASL’s values of inclusivity and support for all employees. 
  • Manage enrollment, renewal, and delivery of benefits programs to include medical, pharmacy, vision, dental, disability, life insurance, employee assistance programs, retirement and other programs. 
  • Effectively plan and execute the implementation and administration of all benefit plans including annual open enrollment efforts. 
  • Support the processing, administration, and analysis of the annual compensation review cycle, including preparation, review, and delivery of merit letters, validating salary increases, and reconciling incentive and merit files to be processed by Payroll. 
  • Advanced knowledge of ACA, COBRA, EEO, ERISA, HIPPA, FLSA, FMLA, GINA and that Company practices are in-line with applicable regulatory requirements. 
  • Serve as the main point of contact with benefits vendors/brokers and negotiate contracts, review proposals, and monitor service levels to ensure best-in-class service for employees. 
  • Working knowledge of employee bonus and long-term incentive programs. 
  • Develop and implement new programs, such as wellness initiatives and mental health support, to improve employee engagement and wellbeing. 
  • Track and analyze benefits utilization, costs, and employee engagement related to benefits programs. Provide regular reports to support budgeting, forecasting, and program improvements to VPHR and Senior Leadership. 
  • Develop communication strategies for educating employees about benefits options and changes. 
  • Provide counseling and support to employees regarding benefit inquiries, claims, and issues. 
  • Partner with VP, HR to align benefits strategy with overall organizational objectives. 


Must Haves - To thrive in this role, you should have:
  • Bachelor’s degree in a field related to Human Resources or Business Management. Master’s Degree in related field or MBA preferred. 
  • A minimum of 6 years broad-based and progressive experience designing, developing, and managing compensation and benefits programs using state-of-the-art knowledge of current best practices. 
  • In-depth knowledge of compensation and benefits practices, including executive compensation, equity, incentive/commission design, audits and regulatory compliance. 
  • Experience developing and implementing total rewards strategies that support organizational goals and drive employee engagement and retention. 
  • Strong analytical skills with the ability to interpret data, draw insights, and make data-driven recommendations. 
  • Proficiency in Microsoft 365, including Word, Excel, Outlook, and Teams, as well as experience working with various HRIS platforms preferred. 
  • Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization. 


Physical Demands:
  • Must be able to sit, stand, and walk for extended periods, with occasional lifting or moving of objects weighing up to 20 pounds. 


Location:
  • The successful candidate will be based in the Chicagoland area and have the ability to be onsite at our Chinatown, Chicago location as needed for team meetings and company events. While this role offers remote work flexibility within the region, proximity to Chicago is essential for in-person engagement as required. 


Why Choose CASL: 

 

Inclusivity: Join an organization that values mutual respect and acceptance, fostering a culture of inclusivity. 

Empowerment: Support staff empowerment through skill development and growth opportunities. 

Collaboration: Be part of a workplace that thrives on collaboration and teamwork. 

Transformation: Envision and realize transformative changes in people, processes, and policies. 

Resiliency: Work with a dynamic workforce and model resiliency to achieve collective strengths. 

 

Benefits: 

Join CASL and unlock a comprehensive benefits package designed to support you and your loved ones. As a full-time employee, you'll enjoy a range of options tailored to your needs: Medical, Dental, and Vision Coverage; Flexible Spending Account (FSA) & Health Savings Account (HSA); Life Insurance, Retirement Benefits,AD&D Insurance, Disability Insurance; Voluntary Worksite Benefits, Pet Insurance; Employee Assistance Program (EAP).  

 

Additionally, our holiday schedule includes New Year’s Day, MLK Day, Chinese New Year, Memorial Day, Juneteenth, Independence Day, Labor Day, Indigenous People’s Day, Thanksgiving, the Day After Thanksgiving, Christmas Day. 

 

Join Us and Make a Difference: 

Join us at CASL, where together, we create a brighter future for our community. 

 

Thank you for your interest in joining our team! Each resume is reviewed personally by our dedicated team members, not AI. This thorough and thoughtful evaluation process may take a bit of time, so we kindly ask for your patience. Rest assured, we will get back to you as soon as we have an update on your application status. We appreciate your understanding and look forward to reviewing your application. 

 

At CASL, we believe that diverse perspectives fuel innovation and drive success. If you're excited about the opportunity but unsure if you meet every requirement listed, we still encourage you to submit your application. Our company culture thrives on the unique talents and experiences that each individual brings to the table. We're looking for the right fit, and that goes beyond a checklist of qualifications. Join us in shaping a dynamic and inclusive team where your skills and contributions truly matter. 

 

CASL is an equal-opportunity employer. We encourage applications from candidates of all backgrounds and experiences. 

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What You Should Know About Benefits Manager, Chinese American Service League

Join CASL as a Benefits Manager and take the lead in shaping the future of workplace wellbeing! If you're passionate about empowering individuals and fostering inclusivity, this is your opportunity to make a real difference. As the Benefits Manager at the Chinese American Service League (CASL), you'll play a vital role in aligning our business objectives with competitive benefits, compensation, and rewards. Your job will involve everything from designing and implementing total rewards programs to managing day-to-day benefits administration and compliance. Imagine developing initiatives that not only improve employee engagement and wellbeing but also reflect CASL's commitment to inclusivity and support for all employees. You'll manage programs like medical and dental benefits, retirement plans, and wellness initiatives that benefit our diverse workforce. Your analytical skills will be put to the test as you track and analyze utilization and costs, providing valuable insights to our senior leadership. Best of all, your work will directly contribute to the mission of CASL, which has been empowering the Chinese American community for over 45 years. So, if you're ready for a role that combines strategic thinking with daily operational impact, where your efforts champion diversity and equity, then apply today and join us in creating a brighter future together!

Frequently Asked Questions (FAQs) for Benefits Manager Role at Chinese American Service League
What are the key responsibilities of a Benefits Manager at CASL?

As a Benefits Manager at CASL, you'll be responsible for managing and assessing competitive benefits and compensation programs. This includes designing benefits offerings that reflect the diverse needs of our workforce, managing enrollment and administration of various benefit plans, and tracking benefits utilization. You'll also support annual compensation reviews and ensure compliance with regulations while fostering a culture of inclusivity within the organization.

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What qualifications do I need to become a Benefits Manager at CASL?

To become a Benefits Manager at CASL, you should ideally possess a Bachelor’s degree in Human Resources or Business Management, with a preference for candidates holding a Master’s Degree or MBA. Additionally, a minimum of 6 years of experience in compensation and benefits management is required, along with strong analytical skills and proficiency in Microsoft 365.

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How does CASL foster inclusivity in its benefits programs?

CASL fosters inclusivity in its benefits programs by designing offerings that address the diverse needs of its workforce. The Benefits Manager will ensure that programs are accessible and equitable, embracing CASL’s values of inclusivity and support for all employees. This includes wellness initiatives and mental health support that cater to various employee needs.

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What types of benefits can employees expect at CASL?

Employees at CASL can expect a robust benefits package that includes Medical, Dental, and Vision coverage, along with Flexible Spending and Health Savings Accounts. Additional offerings include Life Insurance, Retirement benefits, Employee Assistance Programs, and even Pet Insurance. Plus, CASL provides a generous holiday schedule to promote work-life balance.

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What is CASL's approach to employee engagement?

CASL's approach to employee engagement is centered around collaboration, empowerment, and transformation. As a Benefits Manager, you'll be pivotal in implementing programs that enhance employee experience and engagement, such as educational resources and wellness initiatives that resonate with our community's needs.

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What role does the Benefits Manager play in compliance at CASL?

The Benefits Manager at CASL plays a crucial role in ensuring compliance with regulations such as ACA, COBRA, EEO, and ERISA. This includes overseeing that company practices align with applicable regulatory requirements and effectively administering benefit plans, thereby safeguarding the organization and its employees.

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Why should I apply for the Benefits Manager position at CASL?

Applying for the Benefits Manager position at CASL is a chance to be part of a dynamic organization that values inclusivity and community empowerment. If you're looking to make a meaningful impact while collaborating with a passionate team, then this role allows you to shape employee benefits that resonate with diverse needs and contribute to a greater mission.

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Common Interview Questions for Benefits Manager
Can you explain your experience in managing benefits programs?

In your response, highlight specific examples of the benefits programs you've managed, focusing on your role in their development, implementation, and evaluation. Discuss any challenges you faced and how you overcame them, showcasing your problem-solving skills and ability to analyze program effectiveness.

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How do you ensure compliance with benefits regulations?

Discuss your familiarity with regulations such as ACA, COBRA, and ERISA. Provide examples of how you've monitored compliance in previous roles, including any audits you've conducted or corrective actions you've taken to address compliance issues.

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What strategies do you use to assess employee needs for benefits?

Outline your approach to gathering employee feedback through surveys, focus groups, or one-on-one meetings. Share how you analyze this data to ensure benefits offerings align with workforce needs and values, emphasizing your commitment to inclusivity.

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How do you manage communications related to benefits changes?

Explain your methods for developing clear, engaging communication strategies to educate employees about benefits options and changes. Include any specific tools or platforms you've used to enhance communication effectiveness in your previous roles.

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Can you describe your approach to negotiating benefits contracts?

Share your experience in negotiating with benefits vendors, focusing on your strategies for ensuring best-in-class service and competitive rates. Discuss any successful negotiations you've led that resulted in improved benefits for employees or cost savings for the organization.

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What initiatives have you implemented to promote employee wellness?

Provide examples of successful wellness initiatives you've led or contributed to, detailing how you measured their impact on employee engagement and health outcomes. Highlight any innovative programs that catered to the unique needs of employees.

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How do you approach budget management for benefits programs?

Describe your experience in budgeting for benefits programs, detailing how you forecast costs, track expenditures, and analyze utilization data. Emphasize any strategies you've employed to stay within budget while maximizing program effectiveness.

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How would you handle a benefits-related conflict with an employee?

Demonstrate your conflict-resolution skills by discussing a specific instance where you addressed a benefits-related issue. Focus on how you listened, communicated effectively, and sought a positive outcome for all parties involved.

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What tools or systems do you prefer for managing benefits administration?

Discuss your experience with HRIS platforms and any specific tools you have found beneficial for managing benefits administration. Explain why these tools were effective and how they improved overall efficiency and employee satisfaction.

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Why do you want to work at CASL as a Benefits Manager?

Express your enthusiasm for CASL's mission of empowering the Chinese American community. Share how your values align with CASL's commitment to inclusion and diversity, and emphasize your desire to contribute positively to its workforce and community initiatives.

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DATE POSTED
November 27, 2024

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