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Senior Product Data Scientist

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. 

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. 

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. 

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. 

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

We are looking for an experienced Senior Product Data Scientist to join our team. At BetterUp we believe that data is critical to our success. If you are passionate about helping people reach their potential, thrive in a fast-paced startup environment where you get to build the future, and enjoy driving the business forward with data, then this is the role for you.

What you’ll do:

  • Work with our Product squads to ensure they have the data to make better decisions faster.

  • Drive the A/B testing program and experimental design within your product domain, optimizing for rapid learning 

  • Build and optimize customer retention, acquisition funnel, and pricing models

  • Partner closely with engineering, providing guidance on instrumentation design for new features and creating new datasets that delight our business users. 

  • Own the product-related Explores and dashboards in Looker, ensuring the continued accuracy of the data and building new dimensions/measures as they are needed.

  • Partner with the Product team to identify KPIs, build standardized reporting to monitor product ecosystem health, and contribute to business reviews. 

  • Conduct data deep dives to better understand drivers of business performance and proactively identify new areas of opportunity and risk. Present results and recommendations to cross-functional partners and the Executive Team.

  • Evangelize the strategic use of analytics, educating business partners on how to self serve and interpret data, and working with them to translate insights into action.

  • Play an integral role in helping define the analytics function at BetterUp.

  • Report to the Director of Product Analytics and be fully embedded in a product squad.

If you have some or all of the following, please apply:

  • Previous product analytics and A/B testing experience required, ideally in direct to consumer / subscription ecommerce, and/or in generative AI / LLM-powered applications

  • Experience with building and optimizing customer retention, acquisition funnel, and pricing models

  • Strong proficiency in SQL, Looker/Tableau, and Amplitude; Python / R a plus

  • Exceptional written and oral communication skills, with the ability to translate complex results into clear strategic recommendations

  • A self-starter that can jump right in and quickly add value 

  • A demonstrated ability to think like an owner and make effective prioritization decisions in a dynamic environment

  • A strong desire to be a builder of something new

Benefits: 

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

  • Access to BetterUp coaching; one for you and one for a friend or family member 

  • A competitive compensation plan with opportunity for advancement

  • Medical, dental, and vision insurance

  • Flexible paid time off

  • Per year: 

    • All federal/statutory holidays observed

    • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)

    • 5 Volunteer Days to give back

    • Learning and Development stipend

    • Company wide Summer & Winter breaks

  • Year-round charitable contribution of your choice on behalf of BetterUp

  • 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $162,000 – $280,000

If you live in New York, the base salary range for this role is: 

$186,000.00 – $280,000 : New York City

$162,000 – $244,000 : Nassau, Newburgh

We value your privacy. Your personal data will be processed in accordance with our Privacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to support@betterup.co

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What You Should Know About Senior Product Data Scientist, BetterUp

At BetterUp, we’re on a mission to transform how individuals grow and find fulfillment in their careers, and we’re looking for an experienced Senior Product Data Scientist to join our dynamic team! If you're passionate about data and excited to help people unlock their potential, this might be the perfect opportunity for you. As a Senior Product Data Scientist, you'll collaborate closely with our product squads, ensuring they have the insights necessary to make informed decisions quickly. You will spearhead our A/B testing programs and contribute to optimizing customer retention and acquisition funnels. You'll build valuable dashboards and reports that track product health and performance, while also identifying new opportunities based on in-depth data analysis. Communication is key in this role, as you'll translate complex analyses into actionable insights for our cross-functional partners and leadership. With a focus on driving growth through data, you'll play an integral part in defining the analytics function at BetterUp. If you thrive in a fast-paced environment and have a desire to take ownership of your work, we’d love to hear from you! There’s so much more to discover about the profound impact you can have on our organization and the lives of those we support. Join us and be a part of creating something truly remarkable, one data point at a time!

Frequently Asked Questions (FAQs) for Senior Product Data Scientist Role at BetterUp
What qualifications are needed for the Senior Product Data Scientist position at BetterUp?

To qualify for the Senior Product Data Scientist position at BetterUp, candidates should have prior experience in product analytics and A/B testing, preferably in direct-to-consumer or subscription eCommerce environments. Proficiency in SQL, Looker/Tableau, and Amplitude is essential, while knowledge of Python or R is a plus. Strong communication skills are necessary to effectively convey complex data insights, and a self-starter mentality is highly valued.

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What are the primary responsibilities of a Senior Product Data Scientist at BetterUp?

As a Senior Product Data Scientist at BetterUp, you will work closely with product squads to facilitate data-driven decision-making. Your key responsibilities include managing A/B testing programs, optimizing customer retention and acquisition funnels, and providing data insights that drive the business forward. You’ll also create dashboards and reports to monitor product health, conduct deep dives into business performance, and educate partners on the strategic use of analytics.

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What does the work culture look like for a Senior Product Data Scientist at BetterUp?

At BetterUp, the work culture embraces innovation, collaboration, and a commitment to personal development. As a Senior Product Data Scientist, you'll be part of a team dedicated to making impactful decisions based on data. With access to coaching and a unique environment that prioritizes employee well-being, you can expect a fulfilling and supportive workplace designed for those who see value in building something extraordinary.

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How does BetterUp support its employees in terms of benefits?

BetterUp offers a comprehensive range of benefits to support the well-being of its employees. As a Senior Product Data Scientist, you will have access to BetterUp coaching for personal and professional growth, along with medical, dental, and vision insurance. Additional perks include flexible paid time off, a learning and development stipend, volunteer days, and company-wide breaks to recharge.

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Can previous experience in generative AI benefit candidates applying for the Senior Product Data Scientist role at BetterUp?

Absolutely! Candidates with experience in generative AI or LLM-powered applications bring valuable expertise that aligns well with the analytical needs of the Senior Product Data Scientist role at BetterUp. This background can enhance your ability to contribute to innovative projects and optimize product offerings, making you an attractive candidate for our team.

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What impact does the Senior Product Data Scientist role have on the company’s mission at BetterUp?

The Senior Product Data Scientist plays a critical role in advancing BetterUp’s mission of human transformation. By applying data insights and analytics, you will help optimize product offerings, drive user acquisition and retention, and ultimately enhance the experience for individuals seeking personal growth. Your contributions directly influence the success and impact of our transformative solutions.

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How does BetterUp hire for diversity and inclusion within the Senior Product Data Scientist position?

BetterUp is committed to fostering a diverse and inclusive workplace, ensuring that candidates from all backgrounds are welcome to apply for the Senior Product Data Scientist role. The hiring process emphasizes equal opportunities and strives to create an authentic sense of belonging for every employee, contributing to a rich workplace culture that values a variety of perspectives.

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Common Interview Questions for Senior Product Data Scientist
Can you explain your experience with A/B testing and its application in product analytics?

When discussing your experience with A/B testing, highlight specific projects where you designed and implemented tests to evaluate product changes. Describe the methodologies used, how you determined sample sizes, and how you analyzed the results to drive decisions. Emphasize the impact of your findings on product performance and user engagement.

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What methodologies do you employ for data analysis and visualization?

In interviews, explain the analytical methodologies you use, such as regression analysis, time series forecasting, or cohort analysis. Discuss how you utilize tools like SQL for data extraction and visualization software such as Looker or Tableau to present your findings clearly and effectively to stakeholders. Providing examples of past work may strengthen your response.

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How do you prioritize competing data requests from different product teams?

To effectively prioritize competing data requests, I would assess the impact and urgency of each request in relation to business goals. I would communicate with the relevant teams to discuss timelines and clarify objectives, ensuring that I am aligning my work with key company priorities. Mentioning a past experience where you balanced multiple requests could illustrate your approach.

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Can you describe a time when your analysis led to a significant change in a product feature?

Share a concrete example where your data analysis directly influenced a product decision. Explain the context behind the analysis, the methods you used, and the results of implementing changes based on your insights. Highlight how this outcome prompted improvements in user experience or business performance.

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What strategies do you use to present complex analytics to non-technical stakeholders?

When presenting complex analytics, I focus on simplifying the message by avoiding technical jargon. I use visuals, like graphs or charts, that convey insights at a glance. I also tie the data back to business objectives to provide context and relevance, ensuring stakeholders can easily understand and engage with the material.

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How have you worked with cross-functional teams in your previous roles?

Emphasize your collaborative approach by discussing how you've engaged with product managers, engineers, and marketers in past projects. Highlight specific examples of successful teamwork, such as co-developing dashboards or running experiments together, and how this collaboration drove better opportunities for product enhancement.

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What tools and technologies do you prefer for conducting product-related data analyses?

In interviews, be sure to mention your proficiency with tools such as SQL, Looker, Tableau, and Amplitude, explaining how you've utilized each to drive analytical insights. If you've worked with programming languages like Python or R, share examples of how these tools enhanced your analytical capabilities within your previous roles.

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How do you stay updated on the latest trends in data science and analytics?

Discuss your proactive approach to learning, such as following industry blogs, attending conferences, and engaging with online communities. Highlight any relevant courses you’ve taken or certifications you’ve pursued to stay current, and how this ongoing education enhances your skill set and contributes to your work.

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What is your process for troubleshooting and resolving data quality issues?

When addressing data quality issues, I start by identifying discrepancies and investigating the root causes. I implement validation checks and collaborate with data engineers to ensure that data pipelines are robust. Once resolved, I update documentation to enhance future data integrity, thus fostering greater accuracy and reliability in analytics.

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Why do you want to work as a Senior Product Data Scientist at BetterUp?

In answering this question, express your alignment with BetterUp's mission and how the role's responsibilities resonate with your passion for data and human development. Discuss specific aspects of the company culture, such as the emphasis on coaching and collaboration, that attract you and how you see yourself contributing to their innovative projects.

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BetterUp's is a company centered around unlocking human potential by providing personalized coaching, mentorship, and professional development resources.

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Full-time, hybrid
DATE POSTED
November 24, 2024

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