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Senior Product Data Analyst

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship. 

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview. 

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters. 

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture. 

If that sounds exciting—and the job description below feels like a fit—we really should start talking.

We are looking for an experienced Senior Product Data Analyst to join our team. At BetterUp we believe that data is critical to our success. If you are passionate about helping people reach their potential, thrive in a fast-paced startup environment where you get to build the future, and enjoy driving the business forward with data, then this is the role for you.

What you’ll do:

  • Work with our Product squads to develop (and productize) the measurement strategy, data, and visualizations to communicate BetterUp’s value to our customers

  • Partner closely with engineering, providing guidance on instrumentation design for new features and creating new datasets that delight our business users. 

  • Own the product-related Explores and dashboards in Looker, ensuring the continued accuracy of the data and building new dimensions/measures as they are needed.

  • Partner with the Product team to identify internal KPIs, build standardized reporting to monitor product ecosystem health, and contribute to business reviews. 

  • Conduct data deep dives to better understand drivers of business performance and proactively identify new areas of opportunity and risk. Present results and recommendations to cross-functional partners and the Executive Team.

  • Evangelize the strategic use of analytics, educating business partners on how to self serve and interpret data, and working with them to translate insights into action.

  • Play an integral role in helping define the analytics function at BetterUp.

  • Report to the Director of Product Analytics and be fully embedded in a product squad.

If you have some or all of the following, please apply:

  • 5+ years of experience building custom reporting, insights, and analytics products; experience with Customer Analytics Platforms preferred

  • Strong proficiency in SQL, Looker/Tableau, and Amplitude (Python / R a plus)

  • Experience working with text / unstructured data, sentiment / theme analysis, and / or Generative AI and LLM-powered applications preferred

  • Exceptional written and oral communication skills, with the ability to translate complex results into clear strategic recommendations

  • A self-starter that can jump right in and quickly add value 

  • A demonstrated ability to think like an owner and make effective prioritization decisions in a dynamic environment

  • A strong desire to be a builder of something new

Benefits: 

At BetterUp, we are committed to living out our mission every day and that starts with providing benefits that allow our employees to care for themselves, support their families, and give back to their community. 

  • Access to BetterUp coaching; one for you and one for a friend or family member 

  • A competitive compensation plan with opportunity for advancement

  • Medical, dental, and vision insurance

  • Flexible paid time off

  • Per year: 

    • All federal/statutory holidays observed

    • 4 BetterUp Inner Workdays (https://www.betterup.co/inner-work)

    • 5 Volunteer Days to give back

    • Learning and Development stipend

    • Company wide Summer & Winter breaks

  • Year-round charitable contribution of your choice on behalf of BetterUp

  • 401(k) self contribution

We are dedicated to building diverse teams that fuel an authentic workplace and sense of belonging for each and every employee. We know applying for a job can be intimidating, please don’t hesitate to reach out — we encourage everyone interested in joining us to apply.

BetterUp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, sexual orientation, age, marital status, veteran status. In addition to federal law requirements, BetterUp Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

At BetterUp, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, residence location, as well as market indicators. The range below is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future.

The base salary range for this role is $130,000 – $223,000.

If you live in New York, the base salary range for this role is: 

$149,000 – $223,000 : New York City

$130,000 – $194,000 : Nassau, Newburgh

We value your privacy. Your personal data will be processed in accordance with our Privacy Policy. If you have any questions about the privacy of your personal data or your rights with regards to your personal data, please reach out to support@betterup.co

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Average salary estimate

$176500 / YEARLY (est.)
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$130000K
$223000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Product Data Analyst, BetterUp

If you're an experienced Senior Product Data Analyst looking to make an impact, BetterUp might just be your next career stop. Here, data isn’t just numbers; it’s a narrative that drives human transformation. We seek someone who is not only passionate about data but also about helping others reach their potential. As a Senior Product Data Analyst, you'll collaborate closely with our Product squads to craft a measurement strategy that effectively conveys BetterUp’s unique value to our customers. Your expertise in SQL and analytics tools like Looker or Tableau will be invaluable as you create dashboards and reports that guide decisions and spark action. But it's not just about the everyday data crunch; you'll be diving deep to uncover insights that help shape our product strategy, identifying opportunities that can propel our business forward. Imagine presenting your findings to cross-functional teams and our Executive Team, all while fostering a culture of data-driven thinking. Plus, you’ll have the immense privilege to work alongside a team that genuinely cares about your professional growth, with mentorship opportunities and a supportive environment. At BetterUp, we’re all about making work meaningful, and if you have that fire in your belly, you'll find this role is more than just a paycheck – it's a fulfilling journey. Are you ready to step into a role that promises personal growth and the chance to influence the future of our mission-driven company? Let’s talk!

Frequently Asked Questions (FAQs) for Senior Product Data Analyst Role at BetterUp
What qualifications do I need to be a Senior Product Data Analyst at BetterUp?

To excel as a Senior Product Data Analyst at BetterUp, candidates should have a minimum of 5 years of experience in reporting, insights, and analytics products, with a strong focus on customer analytics platforms. Proficiency in SQL, and analytics tools like Looker or Tableau, is crucial. Experience with unstructured data and familiarity with sentiment analysis or Generative AI applications would be advantageous. Excellent communication skills, a self-starter attitude, and the ability to thrive in a dynamic startup environment are also key.

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What can I expect during the interview process for the Senior Product Data Analyst position at BetterUp?

The interview process at BetterUp typically includes a series of collaborative discussions and assessments designed to gauge your analytical skills, problem-solving abilities, and cultural fit. You can expect interviews with team members from different backgrounds, including those in Product, Engineering, and Analytics. Questions will focus on your experience in building analytics products, as well as your ability to communicate findings effectively. A unique aspect of the BetterUp experience is our emphasis on a supportive candidate experience, making the process both engaging and enlightening.

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What types of projects will a Senior Product Data Analyst work on at BetterUp?

As a Senior Product Data Analyst at BetterUp, you will engage in a variety of exciting projects. You’ll work on developing and productizing the measurement strategies needed to communicate product value. This includes partnering with engineering teams to design instrumentation for new features, owning dashboards in Looker, and performing data deep dives to unearth insights related to business performance. Your work will not only refine analytics as a function at BetterUp but will directly influence key performance indicators and business reviews.

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How does BetterUp support the professional development of a Senior Product Data Analyst?

BetterUp is committed to the professional development of all its employees, including Senior Product Data Analysts. You will have access to personal coaching, a tailored development plan, and opportunities to participate in workshops or conferences relevant to analytics and product management. Moreover, with a collaborative team culture, you can expect mentorship from seasoned professionals who are dedicated to helping you grow and succeed within the organization.

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What tools and technologies do Senior Product Data Analysts at BetterUp typically use?

Senior Product Data Analysts at BetterUp often utilize a suite of advanced tools and technologies. Proficiency in SQL is essential, alongside experience with analytics platforms like Looker, Tableau, and Amplitude. Familiarity with programming languages such as Python or R can enhance your capabilities in data analysis. Additionally, experience working with unstructured data and leveraging sentiment analysis tools may be beneficial as you delve into complex datasets.

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What makes BetterUp's culture unique for a Senior Product Data Analyst?

BetterUp’s culture is centered around human transformation and inclusivity, making it a unique place for a Senior Product Data Analyst. From day one, you'll find a focus on collaboration, empowerment, and professional growth. The company's mission-driven ethos encourages innovative thinking and a supportive environment, bolstered by access to personal coaches and a dedicated team that values creativity and engagement. Here, your contributions will be recognized, and your growth will be nurtured in a way that goes beyond traditional workplace structures.

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What is the salary range for the Senior Product Data Analyst position at BetterUp?

The base salary range for the Senior Product Data Analyst role at BetterUp is between $130,000 and $223,000, depending on factors such as experience, location, and market indicators. If you are located in New York City, this range adjusts to $149,000 to $223,000. It’s important to note that this base salary does not include additional compensation such as equity or bonuses, and BetterUp is committed to fair and equitable pay across all teams.

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Common Interview Questions for Senior Product Data Analyst
Can you describe your experience with analytics tools relevant to the Senior Product Data Analyst role?

When answering this question, highlight your proficiency with tools such as SQL, Looker, and Tableau. Provide specific examples of projects where you utilized these tools to drive business insights or achieve specific goals. Share any challenges you faced and how you overcame them, emphasizing your ability to leverage data for strategic decision-making.

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How do you approach building dashboards and reports from raw data?

Explain your process for transforming raw data into actionable insights. Discuss your experience in defining key performance indicators (KPIs), designing user-friendly reports, and ensuring data accuracy. Mention any specific tools you use and the importance of stakeholder feedback in refining your analytics deliverables.

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What is your experience with customer analytics and how can it benefit BetterUp?

Articulate your past roles involving customer analytics, providing concrete examples. Discuss how understanding customer behavior and sentiment can inform product strategy and enhance customer experience at BetterUp. Highlight any instances where your insights directly impacted product decisions or customer satisfaction.

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Describe a time when you identified a significant opportunity or risk through data analysis.

When responding, present a clear example that outlines the context, your analysis process, and the outcome. Emphasize how your findings led to actionable recommendations that helped mitigate risks or capitalize on new opportunities, demonstrating your analytical capabilities and strategic thinking.

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How do you ensure data accuracy within your reporting?

Talk about the rigorous processes you implement to ensure data accuracy, such as validation techniques or peer reviews. Share any experiences where you identified discrepancies and the steps you took to rectify them, showing your attention to detail and commitment to reliability in analytics.

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How do you handle situations when data contradicts popular opinions or established beliefs within a team?

Focus on the importance of objective data-driven decision-making. Describe a situation where you presented data that conflicted with common perspectives and how you handled it. Pay attention to how you communicated these findings and facilitated discussions to reach consensus, demonstrating your diplomacy and analytical communication skills.

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What strategies do you use to communicate complex data insights to non-technical stakeholders?

Detail your approach to simplifying complex data insights, such as using visualizations, storytelling, or analogies. Provide examples of how your communication led to better understanding and buy-in from non-technical audiences, showcasing your skill in translating technical jargon into relatable insights.

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What trends in data analytics do you find most exciting and relevant to a role at BetterUp?

Discuss current trends in data analytics, such as the rise of AI-driven analytics and enhanced data visualization techniques. Explain why these trends are relevant to BetterUp's mission and how they could be leveraged to innovate data practices within the organization. Your enthusiasm for continuous learning can highlight your proactive approach to staying current in the field.

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How do you prioritize multiple tasks or projects when managing product data analysis?

Share your methods for task prioritization, such as using project management tools or frameworks. Discuss your experience managing competing deadlines and how you assess the impact of different projects on the organization's goals to ensure effective time management and delivery.

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Why do you want to work as a Senior Product Data Analyst at BetterUp?

In your response, express your passion for BetterUp’s mission of human transformation and improving people’s lives through data. Discuss the alignment of your skills with the role and how the company's culture resonates with your professional values. Your enthusiasm for making a positive impact and contributing to meaningful projects can leave a lasting impression.

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BetterUp's is a company centered around unlocking human potential by providing personalized coaching, mentorship, and professional development resources.

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DATE POSTED
November 27, 2024

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