Automotive Parts Support Agent

Job Summary

A company is looking for an Automotive Parts Support Center Agent (Remote).

Key Responsibilities

• Provide excellent customer service over the phone and through various communication channels
• Identify, order, and locate vehicle parts, track shipments, and check availability
• Escalate cases to Liaison and Team Leads when necessary

Required Qualifications

• High school diploma or equivalent
• One or more years of customer service experience
• Available to work shifts between 8 a.m. and 8 p.m. Eastern time, Monday through Friday
• Michigan resident with high-speed internet access via Ethernet or landline
• Ability to maintain a secluded and distraction-free work environment