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Lead Product Manager - Platform Growth

Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for a Lead Product Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.

In the role of Lead Product Manager - Growth you will drive partner acquisition, engagement, and retention for our platform designed for Managed Service Providers (MSPs). This is a key role that will focus on accelerating the growth of our MSP product offerings. As the Lead Product Manager for Growth, you’ll be responsible for identifying growth opportunities, running data-driven experiments, and driving cross-functional teams to optimize the partner and customer experience, ensuring MSPs derive maximum value from our solution.
The ideal candidate will have hands-on experience in B2B product management, with a focus on growth strategies that drive partner and customer acquisition, retention, and expansion in a subscription-based, enterprise-focused environment. You’ll be instrumental in helping us scale our MSP platform to meet the needs of our partners and fuel business growth.

WHAT YOU'LL DO

  • Growth Strategy & Execution: Develop and implement strategies to drive adoption, retention, and platform usage among MSPs through customer acquisition, partner success, and feature adoption.
  • Customer Acquisition & Activation: Design targeted initiatives to attract new MSPs, streamline onboarding, and collaborate with marketing for impactful campaigns.
  • Retention & Expansion: Enhance customer LTV via engagement, education, upselling, and cross-selling opportunities tailored for MSP clients.
  • Product Experimentation: Conduct data-driven tests (e.g., feature rollouts, pricing models) and optimize platform performance using analytics.
  • Growth Metrics: Monitor key metrics like CAC, churn, adoption rates, and MRR to guide decisions.
  • Cross-functional Collaboration: Partner with engineering, sales, and customer success teams to ensure alignment and deliver value to MSPs.
  • Insights & Feedback: Leverage MSP feedback to refine the roadmap and prioritize impactful features.
  • Market Intelligence: Stay updated on trends and competitors to identify opportunities and strengthen product positioning.
  • Roadmap Development: Create and prioritize a growth-oriented product roadmap aligned with business goals.

WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)

  • Experience: 5+ years as a B2B Product Manager, ideally in SaaS, MSPs, or IT services.
  • Growth Expertise: Proven track record driving growth in subscription-based B2B models, with familiarity in MSP operations and challenges.
  • Metrics & Analytics: Strong grasp of B2B growth metrics (CAC, LTV, MRR, churn) and experience using tools like Google Analytics and Salesforce; SQL knowledge is a bonus.
  • Customer-Centric Approach: Skilled in leveraging customer feedback and data to inform product decisions and prioritize impactful initiatives.
  • Collaboration & Communication: Exceptional communicator and team leader, experienced in aligning cross-functional teams on growth goals.
  • Education: Bachelor’s degree in Business, Computer Science, Engineering, or related field (or equivalent experience).
  • Language: Proficient level of written and verbal communication in English.

*Please submit your resume and application in English.

WE OFFER

  • Competitive health insurance benefits and annual leave 
  • Hybrid and flexible working models 
  • Employee recognition and referral bonus programs 
  • Monthly sports card for employees and family members  
  • Monthly public transport card, free parking, free office lunch vouchers 
  • Teambuilding, social activities and networks 

Professional Development  

  • Global mentorship program 
  • Trainings, certifications and professional development activities 
  • Participation in conferences and seminars 

WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

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What You Should Know About Lead Product Manager - Platform Growth, Acronis

Join Acronis as a Lead Product Manager - Platform Growth in Sofia, Bulgaria, where we're revolutionizing cyber protection! We're on a mission to create a #CyberFit future, safeguarding all data, applications, and systems across any environment. As our Lead Product Manager for Growth, you’ll have a thrilling opportunity to drive partner acquisition, engagement, and retention specifically for our platform tailored for Managed Service Providers (MSPs). Your role will be pivotal in accelerating the growth of our MSP product offerings. You’ll identify growth opportunities, conduct data-driven experiments, and collaborate with cross-functional teams to optimize experiences for both partners and customers, ensuring that MSPs unlock the full value of our innovative solutions. With 5+ years in B2B product management focusing on growth strategies in a subscription-based enterprise environment, you will be crucial in scaling our platform to meet partners' needs. Embrace the challenge of designing targeted initiatives, enhancing customer lifecycle, experimenting with product features, and analyzing growth metrics. Your keen insights and comprehensive market intelligence will help shape our roadmap and solidify our position as a leader in cyber protection. If you're passionate about making a meaningful impact, this is the role for you!

Frequently Asked Questions (FAQs) for Lead Product Manager - Platform Growth Role at Acronis
What are the main responsibilities of a Lead Product Manager - Platform Growth at Acronis?

As a Lead Product Manager - Platform Growth at Acronis, your main responsibilities include developing growth strategies to enhance MSP adoption and retention, designing targeted initiatives for customer acquisition, and conducting product experimentation to optimize platform performance. You will also collaborate with various teams to ensure alignment and maximize the value provided to our MSP partners.

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What experience is required for the Lead Product Manager - Platform Growth position at Acronis?

To apply for the Lead Product Manager - Platform Growth position at Acronis, candidates should have over 5 years of experience in B2B product management, particularly in SaaS or IT services. A proven track record in driving growth in subscription-based models and familiarity with MSP operations is essential for this role.

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How can I prepare for an interview for the Lead Product Manager - Platform Growth role at Acronis?

Preparing for an interview for the Lead Product Manager - Platform Growth position at Acronis involves familiarizing yourself with the company’s cyber protection solutions, understanding MSP challenges, and being ready to discuss specific growth strategies you've implemented in your previous roles. It’s also beneficial to have a deep understanding of B2B growth metrics and data analysis tools.

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What skills are essential for the Lead Product Manager - Platform Growth at Acronis?

Essential skills for the Lead Product Manager - Platform Growth at Acronis include strong analytical abilities to track growth metrics, exceptional communication and collaboration skills, and a customer-centric mindset for leveraging feedback to enhance product offerings. Leadership experience in cross-functional teams is also crucial for success in this role.

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What does Acronis offer in terms of professional development for the Lead Product Manager - Platform Growth role?

Acronis provides a rich array of professional development opportunities for the Lead Product Manager - Platform Growth role, including participation in a global mentorship program, training, certifications, and opportunities to attend conferences and seminars. This commitment helps ensure team members continuously enhance their skills and knowledge.

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What is the company culture like at Acronis for employees in key positions such as Lead Product Manager - Platform Growth?

The company culture at Acronis is focused on mutual trust, respect, and making a positive impact. Employees are encouraged to contribute, collaborate, and thrive in dynamic global environments. The ethos at Acronis fosters a never-give-up attitude, encouraging team members to play an instrumental role in driving business success.

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What are the growth opportunities for a Lead Product Manager - Platform Growth at Acronis?

As a Lead Product Manager - Platform Growth at Acronis, you will experience significant growth opportunities, including the ability to influence major strategic decisions and shape product direction. You’ll also have the chance to develop leadership skills through cross-departmental collaboration and by spearheading initiatives that directly impact business growth.

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Common Interview Questions for Lead Product Manager - Platform Growth
What strategies would you implement to enhance the growth of MSP products at Acronis?

In answering this question, you can focus on identifying target markets, leveraging data analytics to inform strategy, and designing initiatives that enhance customer experience. Highlight how you would use customer feedback and market research to adapt and optimize product offerings effectively.

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How do you measure success as a Lead Product Manager?

Discuss the importance of key metrics such as Customer Acquisition Cost (CAC), Monthly Recurring Revenue (MRR), and churn rates. Explain how you track these metrics and adapt strategies accordingly, emphasizing the need for continuous improvement and data-driven decision-making.

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Can you give an example of a successful product experiment you've led?

Provide a concrete example detailing the hypothesis, the approach you took, the outcome, and how it informed future product strategies. This showcases your analytical ability and understanding of the experimentation process.

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How would you collaborate with engineering and sales teams to drive MSP platform growth?

Explain your approach to cross-functional collaboration, emphasizing communication, aligning goals, and involving stakeholders early in the product development process. Highlight specific techniques you might use to foster teamwork and shared objectives.

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What challenges do you anticipate in the role of Lead Product Manager - Platform Growth, and how would you address them?

Illustrate your problem-solving ability by identifying potential challenges such as market competition, changing customer needs, or internal resistance to change. Discuss proactive strategies for gathering market intelligence and responding quickly to challenges.

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How do you prioritize features for the product roadmap?

Discuss your use of frameworks to assess the impact versus effort of potential features, incorporating customer feedback and business goals. This will demonstrate your ability to make informed, data-driven decisions regarding prioritization.

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What role does customer feedback play in your product management approach?

Emphasize the significance of customer feedback in shaping product direction and decision-making. Explain how you gather and analyze feedback, using it to inform product development and prioritize enhancements.

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Describe how you would create an onboarding process for new MSP partners.

Outline steps such as assessing partner needs, developing tailored resources, training sessions, and a feedback loop to continuously improve the onboarding process. Highlight the importance of making the onboarding experience smooth and accessible.

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What techniques would you use for market analysis in the context of MSPs?

Discuss your familiarity with various market research techniques, including competitive analysis, customer surveys, and industry reports. Highlight how you would use these analyses to inform product positioning and identify growth opportunities.

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How do you advocate for the MSP partners' needs within a technical team?

Illustrate your communication style and how you would present MSP needs to a technical audience. Emphasize actively listening to partners and translating their needs into actionable insights that resonate with the team.

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Data is everywhere — in our computers, mobile phones, the cloud, etc.Our mission is to empower businesses and people by providing them with innovative technology that enables them to monitor, control, and protect the data that their businesses and...

32 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$70,000/yr - $90,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 25, 2024

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