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VP of Product Management, Advisor Portal

About Fora

Fora is the modern travel agency, redefining what it means to be a travel advisor in today’s world. We’re a next-generation platform that provides a comprehensive, business-in-a-box solution—combining cutting-edge technology, personalized training, a vibrant community, and exclusive industry partnerships—all designed to empower anyone with a passion for travel to turn that passion into a thriving business. Whether you're a travel enthusiast or an experienced professional, Fora equips you with everything needed to launch and scale a successful travel advisory business, making it the ultimate way to align work with your lifestyle.

At the heart of Fora is our mission: to enable 100,000 entrepreneurs to transform their love for travel into a fulfilling full-time or part-time career, offering unparalleled flexibility, autonomy, and support. We believe that everyone, from seasoned travel professionals to first-time entrepreneurs, can build a career that’s both profitable and aligned with their passions.

Our platform combines innovative technology with the human touch, offering:

  • Best-in-class training programs to help agents develop expert knowledge, no matter their starting point.
  • A powerful suite of tools for booking, client management, and marketing, ensuring agents can focus on delivering exceptional travel experiences.
  • Access to an engaged community of fellow advisors, fostering collaboration, support, and shared learning.
  • Exclusive partnerships with top travel brands, providing access to competitive rates, perks, and experiences that elevate advisors’ offerings.

Since our founding in 2021 by experienced travel entrepreneurs Henley Vazquez, Jake Peters, and Evan Frank, Fora has experienced rapid growth, expanding to a team of 70+ full-time employees based in downtown New York City. We are proud to be backed by an incredible group of investors, including Forerunner Ventures, Insight Partners, and Heartcore Capital, whose support underscores our commitment to building a platform that not only revolutionizes the travel industry but also creates meaningful opportunities for individuals everywhere.

Fora is a mission-driven company that believes in the power of entrepreneurship, community, and passion. As we continue to grow, we are looking for more talented and like-minded individuals to join our team - people who are excited about transforming the travel space and helping us scale our vision globally.

About The Role

We are looking for a VP of Product Management to join our growing Product Development team. At Fora, “Product Development” refers to our cross-functional teams of Product Management, Design, Product Ops, and Engineering who are responsible for creating and evolving our platform and products. 


Product Managers at Fora use their exceptional experience in the craft of customer understanding, prioritization, roadmapping, alignment, etc. to create solutions that drive business outcomes and customer delight. You will play a leadership role in the end-to-end process from concept to execution, working cross-functionally with your partners in Product Design, Engineering, and Product Ops. This is a strategic leadership role that requires strong entrepreneurial instincts, operational excellence, and the ability to navigate complex challenges.


At Fora, the VP of Product Management is responsible for leading and managing the entire team of Product Managers. You will partner with the VP of Engineering, Head of Design and the Co-Founder CPO/CTO to act on behalf of the company as a whole to drive Product Development outcomes. The focus of the VP role is more about building teams, creating systems/processes, and removing obstacles for talented people than about doing any specific individual product development work. As an early Product Management hire and explicit leader at a time of rapid company growth, you will play a key role in shaping what our product processes will look like for years to come.

Key Responsibilities

  • Grow an amazingly effective team:
    • Hire, support, and develop a team of Product Managers and Product Designers to do the best work of their careers.
    • Assess the strengths and opportunities of the team based on objective criteria and help them to meet their full potential and the high bar Fora sets for our products.
  • Lead with deep understanding: 
    • You will establish and drive a posture and practice of understanding customer problems deeply – not just reacting to customer requests or crafting screens based on abstract requirements. 
    • We have to understand customers well enough to create solutions they could not have thought of themselves.
  • Create new products from conception to launch: 
    • You are comfortable with the entire Product Development process from research and conception, to design and prototyping, to pixel perfect implementation, handoff and QA. 
    • You ensure that your teams always explore alternatives based on creative thinking and concrete evaluation criteria before aligning on a particular approach or solution. 
  • Remove ambiguity and drive decisions: 
    • You are adept at framing problems and challenges based on evidence and decision criteria to remove ambiguity and reduce risk.
    • You will ground our product development work, strategically and tactically, in clear articulation of concrete outcomes, hypotheses and assumptions, and evidence.
    • Driving decisions and aligning colleagues around them are your bread and butter.
  • Drive quality, consistency, and accessibility: 
    • All that really matters is getting great products into the world and to make positive change for customers. 
    • You will sweat the details and care as much about the adoption and use of the product that goes live as you do about the in-process requirements, schedules, and ceremonies. 
  • Collaborate exceptionally:
    • Work collaboratively with peers in Product Design, Product Ops, Engineering and across Fora. 
    • Demonstrate compelling and confident storytelling that surfaces assumptions and difficult decisions but also aligns and galvanizes stakeholders around solutions.

Requirements

  • 10+ years of product management experience, preferably in a startup or growth-stage company.
  • Demonstrated success building and leading teams of Product Managers (and Product Designers) as an executive owner.
  • Experience making products for both B2B and Consumer-facing products or significant experience in at least one.
  • Excited about the prospect of creating 0-1 products quickly and iterating on existing products.
  • Approach product management with an eye on practicality and business impact rather than just building and deploying. 
  • Comfortable working with partial data or input.
  • Ability to communicate your ideas well to colleagues and stakeholders as well as an ability to speak fluently with our advisors to secure product feedback.
  • Strong ability to create easy-to-use products to accomplish complex tasks. 
  • Fondness for identifying and addressing uncertain issues and converting them into well-defined objectives.
  • An eye for visually appealing and meticulously crafted UX, paying close attention to details.
  • Interested in working in-person in NYC in our amazing office in Tribeca/Fidi with convenient transportation and to-die-for NYC views.

Compensation

Compensation range for this role can vary widely depending on experience, and for this role an indicative range is $220-$275k + equity. Other benefits include:

  • Unlimited vacation
  • Health Insurance (including an option completely covered by Fora HQ)
  • Dental & Vision Insurance
  • ClassPass Membership
  • 401k plan
  • Commuter Benefits
  • Supplemental Life Insurance
  • Stock Options

This role is based in our beautiful New York City office (Tribeca/Fidi) with lots of natural light and great views. 

Our Values

We’re forging our own path

Fora has always been about driving change within the industry. We’re not interested in maintaining the status quo. 

We’re stronger together

Community is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers.

We believe in technology

We believe technology is an answer to some of the most fundamental challenges the travel industry faces. We believe advancements in AI, bold investments in our platforms, and a world-class data infrastructure will transform the work of our advisors and our partners, while creating better travel experiences for travelers.

We’re here to serve

We operate in service of our community and believe that when they’re empowered to focus on what they do best, we all win. It’s why we relentlessly advocate for our advisors and prioritize their best interest every step of the way.

We mean business

Fora is equal parts fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel entrepreneurs, delivering a stream of high-quality guests at scale for our partners, and providing a superior travel experience for our travelers. It’s a better equation for the future of our industry.

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WORK AUTHORIZATION

You must have authorization to work in the United States. Fora is unable to assist applicants with obtaining work authorization.

EQUAL OPPORTUNITY

Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.

Average salary estimate

$247500 / YEARLY (est.)
min
max
$220000K
$275000K

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What You Should Know About VP of Product Management, Advisor Portal, Fora Travel

Fora, the modern travel agency based in New York City, is on a mission to redefine the travel advisory landscape, and we're looking for a VP of Product Management to join our enthusiastic Product Development team. This isn't just any job; it’s a pivotal leadership role that combines your talent for product management with a passion for travel. At Fora, we offer a comprehensive, tech-driven solution for aspiring travel entrepreneurs, and as the VP of Product Management, you'll be at the helm of our innovative products and services. You’ll lead a team of exceptional Product Managers, driving the end-to-end product development journey from conception to launch. You'll embody the spirit of entrepreneurship by fostering a culture that values deep customer understanding and creative problem-solving. We’re seeking someone with a decade of product management experience, a knack for building collaborative teams, and the insight to shape the future of our products. By engaging with cross-functional teams, you'll ensure our travel advisors have access to cutting-edge tools that elevate their businesses. If you're excited about creating impactful solutions that empower passionate travel enthusiasts, then this opportunity at Fora in downtown NYC could be the perfect fit for you. Join us in transforming the way the world approaches travel and entrepreneurship, and make a genuine difference in people’s lives!

Frequently Asked Questions (FAQs) for VP of Product Management, Advisor Portal Role at Fora Travel
What responsibilities does the VP of Product Management have at Fora?

The VP of Product Management at Fora plays a crucial role in leading the Product Development team, overseeing everything from team growth to product conception and launch. This position involves working closely with Product Design, Engineering, and Operations to create outstanding travel advisory tools, ensuring they meet both customer needs and business goals.

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What qualifications are needed for the VP of Product Management role at Fora?

To qualify for the VP of Product Management position at Fora, candidates should have over 10 years of product management experience, particularly in a startup or growth-stage environment. Success in building and leading high-performing product teams is essential, along with experience in both B2B and consumer-facing products. Familiarity with creating products from scratch is also highly valued.

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How does the VP of Product Management contribute to Fora's mission?

The VP of Product Management at Fora directly influences the company's mission by driving innovation and creating tools that empower travel advisors. By focusing on deep customer understanding and establishing effective teamwork, this role plays a vital part in providing travel enthusiasts with the resources needed to thrive in their entrepreneurial journeys.

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What is the company culture like at Fora for the VP of Product Management?

At Fora, the culture is rooted in collaboration, innovation, and community. The VP of Product Management is expected to foster an environment where creativity flourishes, and team members are encouraged to share ideas and insights. With an emphasis on supporting one another and driving change, the role is surrounded by passionate professionals dedicated to transforming the travel industry.

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What specific skills are essential for the VP of Product Management position at Fora?

The ideal candidate for the VP of Product Management role at Fora should possess a strong combination of leadership, strategic thinking, and exceptional communication skills. The ability to frame complex problems clearly, drive decisions, and maintain a high quality of work is equally crucial in ensuring that products truly resonate with customers.

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What does the recruitment process look like for the VP of Product Management at Fora?

Fora's recruitment process for the VP of Product Management position typically includes multiple interview stages designed to assess both technical and cultural fit. Candidates can expect discussions around their previous product experiences, team-building philosophies, and their vision for innovation within the travel space.

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What kind of benefits does Fora offer to the VP of Product Management?

Fora provides a competitive compensation package for the VP of Product Management, including a salary range of $220-$275k plus equity. Benefits also include unlimited vacation, comprehensive health insurance, ClassPass membership, and various other perks designed to promote work-life balance and support team members’ well-being.

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Common Interview Questions for VP of Product Management, Advisor Portal
How do you prioritize features when developing a new product?

When answering this question, highlight your method for gathering customer feedback and aligning it with business goals. Discuss your experience with prioritization frameworks such as RICE or MoSCoW, and emphasize the importance of data-driven decisions to meet market needs and business outcomes.

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Describe a time you had to manage a product failure. What did you learn?

Share an experience where a product didn’t meet expectations. Focus on your role in analyzing what went wrong, the corrective actions taken, and valuable lessons learned. Highlight how you applied those lessons to future product strategies to prevent similar issues.

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What is your approach to leading a cross-functional team?

Outline your philosophy for collaboration, emphasizing open communication and setting clear goals. Provide examples of successful projects where your leadership improved team synergy and product outcomes, underscoring the effectiveness of regular check-ins and workshops.

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How do you gather and incorporate user feedback into your product decisions?

Discuss different techniques you use to gather user feedback, such as interviews, surveys, and usability tests. Emphasize your process for analyzing this data and how you transform insights into actionable features that align with user needs and business objectives.

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In your opinion, what makes a successful product manager?

Articulate your perspective on essential traits such as strong empathy for customers, exceptional communication, analytical skills, and the ability to adapt quickly to changing situations. Highlight how these attributes have contributed to your success in previous roles.

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How do you handle conflicting priorities from stakeholders?

Describe a structured approach for managing conflicting stakeholder priorities, involving active listening, negotiation skills, and aligning on shared goals. Share an example of a time you successfully navigated such a situation and ensured all voices were heard.

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Can you give an example of how you've driven innovation in product development?

Share a specific instance where you introduced a novel idea or approach that significantly improved a product or process. Explain how you researched and presented your innovative concept and the impact it had on customer satisfaction or market share.

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What metrics do you use to measure product success?

Indicate the key performance indicators (KPIs) relevant to your products, such as user engagement, customer retention rates, and revenue growth. Showcase how these metrics inform your decision-making and product adjustments over time.

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How do you foster a culture of continuous learning within your team?

Discuss strategies for encouraging a growth mindset in your team, such as regular feedback, providing opportunities for professional development, and promoting knowledge-sharing sessions. Highlight how you celebrate learning from both successes and setbacks.

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What role does data play in your product management process?

Emphasize the importance of data-driven decision-making in your product management process. Discuss how you leverage analytics to inform product development, optimize features, and measure user satisfaction, ultimately leading to better product outcomes.

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Fora is a team of entrepreneurs and technologists building travel advisors, creators, and enthusiasts at the center. Its mission is to empower 100,000 travel entrepreneurs, and Fora is doing it by curating the most incredible experiences for trave...

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Full-time, on-site
DATE POSTED
November 24, 2024

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