Sales Development Representative

The Sales Development Representative at 10x Genomics is responsible for lead generation and qualification across various platforms such as Chromium, Visium, and Xenium. This role involves engaging with potential customers, developing lead generation strategies, and collaborating closely with the Marketing team and other departments to drive revenue growth. You will also maintain accurate updates in the CRM system and develop territory-specific sales plans.

Candidates for the Sales Development Representative role at 10x Genomics should have a bachelor's degree in Biology, Molecular Biology, Biochemistry, or a related field, along with 0-1+ years of experience in inside sales or business development, preferably within the academic, life sciences, or biotechnology sectors. Strong interpersonal and communication skills are also essential for this position.

Preferred skills for the Sales Development Representative at 10x Genomics include experience in next-generation sequencing (NGS) sales, familiarity with Salesforce.com (SFDC), and a proven record in selling technical product lines. Candidates should also be adept at identifying customer needs and proficient in using CRM software for lead management.

10x Genomics offers a competitive compensation package for the Sales Development Representative role, which includes a base salary range of $59,000—$79,000 USD, equity grants, comprehensive health benefits, retirement program options, and eligibility for an annual bonus or sales incentive program. Further details can be shared during the hiring process.

Yes, the Sales Development Representative position at 10x Genomics is remote, allowing you to work from home. Candidates must be residing in Texas or surrounding states, such as Oklahoma, Arkansas, Louisiana, Mississippi, Tennessee, and Alabama.

The Sales Development Representative plays a crucial role in the sales cycle at 10x Genomics by identifying and qualifying leads. They engage prospects through strategic communication and ensure that quality leads are handed off effectively to Account Managers and other departments, ultimately aiming to shorten the sales cycle and drive revenue growth.

10x Genomics stands out as an exciting workplace for a Sales Development Representative due to its dynamic and inclusive environment, where employees are encouraged to pursue their passions and ideas. The company's commitment to accelerating biological understanding allows team members to contribute to meaningful scientific breakthroughs, making their work impactful and fulfilling.

When discussing your approach to lead generation, focus on how you use research techniques to identify high-value prospects. Highlight any tools or CRM software you’re familiar with and how you collaborate with marketing teams to align campaigns and optimize lead flow.

Explain your method for prioritizing leads based on factors such as potential revenue or urgency. Describe how you track and manage your prospects to ensure timely follow-ups and personalized engagement, potentially using CRM software to stay organized.

Share how you utilize open-ended questions during calls or meetings to uncover customer pain points. Emphasize the importance of active listening and how this insight helps you demonstrate how 10x Genomics’ products can offer compelling solutions.

Discuss your familiarity with CRM systems, including how you have used them to manage leads, track interactions, and report on sales activities. Provide examples of how you ensured data accuracy and utilized CRM features to enhance your lead management processes.

Think of a specific instance where you successfully converted a lead into an opportunity. Outline the key elements of your pitch, how you highlighted the benefits of the product, and any techniques used that directly aligned with the prospect's needs.

Address how you approach rejection as a learning opportunity rather than a setback. Share techniques you employ to stay motivated and how you analyze feedback to improve future pitches or interactions.

Discuss the criteria you consider when qualifying leads, such as budget, authority, need, and timing (BANT). Provide examples of questions you ask to confirm that leads fit your ideal customer profile and align with the products you’re selling.

Share the resources you utilize, such as industry publications, online webinars, or professional networks, to stay up-to-date on trends in the life sciences and biotechnology fields. Highlight how this knowledge can impact your conversations with prospects.

Talk about the importance of personalized communication and timely follow-ups in relationship building. Share examples of how you have nurtured relationships through continuous engagement and by providing valuable insights or solutions.

Express your enthusiasm for the mission of 10x Genomics and its impact on advancing biological research. Discuss any specific products or projects that resonate with you and how you see your role contributing to the larger goals of the company.