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Associate Key Account Manager

Who we are:

Allwyn is a multi-national lottery operator with leading market positions in Austria, the Czech Republic, Greece, Cyprus, Italy, the United Kingdom, and the United States.  Our primary focus is lotteries, helping them raise more for good causes.  We drive innovation, efficiency, and safety across our casual gaming entertainment platform in the quest for enhanced player engagement.

Allwyn North America is headquartered in Chicago, and currently operates the Illinois Lottery under a private management agreement while seeking other opportunities throughout the U.S.  We also provide products and services to lotteries and their players throughout Europe and the United States.

Position Overview:

The Associate Key Account Manager will be responsible for planning, initiating, and coordinating account plans to achieve and surpass sales targets. They will focus on further developing and growing accounts within our business's growth and mid-tier account sectors. While working to build relationships and maintain top-of-mind awareness among key stakeholders.

Responsibilities:

  • Execute end-to-end retailer management within the assigned account list.
  • Build effective proposals/sales growth initiatives, based on customer needs, consumer insights, and the customer's decision criteria.
  • Develop account plans and determine the budget required to execute. 
  • Implement and execute sales-generating strategies that meet the customer's needs (promotions, incentives, sweepstakes).
  • Manage flow of reporting internally and externally identifying white space opportunities and needed areas of improvement.
  • Take accountability for delivering against sales targets.
  • Maintain accurate client records and databases.
  • Schedule and coordinate meetings, calls, appointments and business reviews.
  • Monitor sales metrics, analyze performance data, and generate reports to guide strategic decisions 
  • Build strategic relationships with key decision-makers throughout all levels in assigned accounts.
  • Assist the Key Accounts team with recruitment of new accounts.

Required:

  • 1-3 years of sales experience required within a traditional retail environment.
  • Proven ability to manage retailer relationships at the local level.
  • Proven understanding of retailer needs.
  • Strong communication and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Ability to work collaboratively in a team environment.
  • This role requires regular travel throughout the State of Illinois.
  • Strong attention to detail and problem-solving skills.

Preferred:

  • Familiarity with CRM software (e.g., Salesforce) 
  • Entrepreneurial spirit
  • Maturity and sensibility for a regulated environment

Working for Allwyn North America:

Our goal is to create one of North America’s most inclusive organizations – where people can bring the best of themselves, to do their best work, everyday, for the benefit of good causes.  While the main contribution of the Lottery to society is through the funds to good causes, at Allwyn we put our purpose and values at the heart of everything we do.  That’s why we have committed to an ambitious Social Value strategy, which is woven into the way we do business.  We believe that lotteries must serve everyone, not just those who play.  So, whether as an employee, a supplier, a retailer or any of the stakeholders that we interact with, we will be powering good across the US.

The Allwyn values of We Do What is Right, We Win Together and We Think Differently, are embedded in the design of our organization and our plans for North America.

  • We Do What is Right: By acting with integrity, making brave decisions, taking accountability, and accepting responsibility. 
  • We Win Together: By working together as one team, always empowering our colleagues, valuing our differences, and respecting each other. We are always seeking opportunities to create business value while enjoying our work and having fun together.
  • We Think Differently: By accepting feedback, listening to our peers, striving for improvement and always daring to innovate. We always deliver with passion and have broad horizons.

Moreover, we pledge to have the highest standards of respect, diversity and inclusion at our company and support and encourage our partners to do the same.

Allwyn North America is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Average salary estimate

$60000 / YEARLY (est.)
min
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$50000K
$70000K

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What You Should Know About Associate Key Account Manager, Allwyn North America

At Allwyn, we're on a mission to elevate lotteries across North America, and we're looking for an enthusiastic Associate Key Account Manager to join our team! This exciting position will allow you to dive into the vibrant world of client relationships and sales strategy, primarily focusing on our growth and mid-tier account sectors. You'll be able to showcase your sales skills as you work to not only meet but exceed sales targets for Allwyn. Your role includes crafting tailored proposals and sales initiatives that resonate with client needs and preferences. You'll also be responsible for developing meticulous account plans and managing retailer relationships, ensuring their needs are front and center in all your endeavors. In this fast-paced environment, your communication and organizational talents will shine as you collaborate with key decision-makers and engage in strategic decision-making based on performance metrics. Plus, with an entrepreneurial spirit and a commitment to integrity as part of Allwyn’s diverse and inclusive culture, you’ll be part of a team that values every individual and drives meaningful change for good causes. If you're ready to embark on this journey where your work directly contributes to community benefits through lotteries, then the opportunity to develop and implement innovative sales strategies awaits you here at Allwyn North America!

Frequently Asked Questions (FAQs) for Associate Key Account Manager Role at Allwyn North America
What does an Associate Key Account Manager do at Allwyn?

The Associate Key Account Manager at Allwyn plays a crucial role in managing retailers within assigned accounts, developing strategies to meet customer needs, and building strong relationships to drive sales. This position is pivotal for achieving and surpassing sales targets while ensuring that client expectations are met through tailored proposals and effective communication.

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What qualifications do I need for the Associate Key Account Manager role at Allwyn?

To be considered for the Associate Key Account Manager position at Allwyn, you should have 1-3 years of sales experience, particularly in a retail environment. Strong communication skills, the ability to manage relationships effectively, and an understanding of customer needs are essential. Familiarity with CRM software like Salesforce is also preferred.

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What are the main responsibilities of the Associate Key Account Manager at Allwyn?

An Associate Key Account Manager at Allwyn is responsible for executing retailer management, developing account strategies, monitoring sales metrics, and engaging with key stakeholders to achieve sales objectives. This role is dynamic and requires consistent involvement in promoting sales initiatives to meet diverse client expectations.

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How does Allwyn support employee development for the Associate Key Account Manager position?

Allwyn is committed to creating an inclusive environment where employees, including Associate Key Account Managers, can bring their best selves to work. We provide opportunities for professional growth, regular feedback sessions, and a culture that encourages innovative thinking and collaboration, which helps in enhancing individual career paths.

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Is travel required for the Associate Key Account Manager position at Allwyn?

Yes, the Associate Key Account Manager position at Allwyn does require regular travel throughout the State of Illinois in order to effectively manage retailer relationships and meet with key stakeholders, ensuring the delivery of top-notch sales strategies and client support.

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What values are essential at Allwyn for an Associate Key Account Manager?

At Allwyn, core values such as integrity, teamwork, and innovation are fundamental for the Associate Key Account Manager. The commitment to 'Do What is Right', 'Win Together', and 'Think Differently' ensures a culture that values collaboration, accountability, and a passion for driving positive change in the lottery sector.

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How does the Associate Key Account Manager contribute to good causes?

The Associate Key Account Manager at Allwyn directly contributes to good causes by driving sales growth to support lotteries, which in turn fund various community initiatives. By effectively managing and growing client accounts, this role plays an integral part in raising funds that benefit society as a whole.

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Common Interview Questions for Associate Key Account Manager
How do you manage relationships with retailers as an Associate Key Account Manager?

Managing retailer relationships entails regular communication, understanding their needs, and being proactive in addressing any concerns. Sharing valuable insights about their performance can also foster trust and collaboration, ensuring a win-win outcome.

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Can you provide an example of a successful account strategy you've implemented?

When discussing a successful account strategy, be sure to highlight the specific needs of the account, the approach taken to address those needs, and the measurable outcomes that resulted from your initiative. This demonstrates your ability to formulate and implement effective strategies.

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What sales metrics do you monitor to assess performance?

Key sales metrics include sales growth, customer retention rates, and the effectiveness of promotional strategies. It's essential to use these metrics to gauge success, identify opportunities for improvement, and help guide future sales strategies.

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How do you prioritize multiple accounts and ensure their success?

Prioritizing accounts requires assessing their potential for growth and the urgency of their needs. Utilizing a structured approach, like creating a priority matrix, can help ensure that you're focusing your time and resources effectively on high-impact accounts.

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Describe your experience with CRM software and how you utilize it?

In your answer, outline your familiarity with CRM tools, detailing how you use them for tracking client interactions, analyzing sales data, and managing follow-ups. Emphasize that CRM software is vital for staying organized and informed about your accounts.

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What innovative strategies have you implemented in your sales process?

Innovative strategies can include using customer insights to tailor promotions or utilizing digital tools for outreach. When answering, give concrete examples that show your creativity and willingness to adapt in a competitive market.

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How do you approach team collaboration in sales?

Discuss how open communication, brainstorming sessions, and shared goals foster a collaborative environment. Highlight that team collaboration leads to better strategies and more robust support for clients, ultimately driving success.

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What steps do you take when you encounter a challenging client?

Addressing challenging clients involves active listening, identifying the root of their issues, and proposing tailored solutions. Maintain a positive attitude and exemplify your commitment to their success, which can significantly strengthen the relationship.

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How do you ensure that your proposals meet customer needs effectively?

To ensure effective proposals, you should conduct thorough research on the customer's needs, utilize insights gathered from interactions, and align your proposals with their strategic goals. Customization is key to showcasing the value of your solution.

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Why do you want to work for Allwyn as an Associate Key Account Manager?

Your answer should reflect a strong interest in the lottery sector and a passion for contributing to community good. Additionally, mention Allwyn's commitment to inclusivity, integrity, and teamwork, which aligns with your personal values and career goals.

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MATCH
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 27, 2024

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