Product Designer (Contractor)

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments and consumers. The technology is complex but the idea is simple: a teleportation service that delivers what you need, when you need it. Using robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

 

Join Zipline and help us to make good on our promise to build an equitable and more resilient global supply chain for billions of people.

About You and The Role  

Zipline is seeking a senior level design contractor to focus on the Zipline mobile app; solving complex problems and advocating for the user.  We’re a small team which allows us to move exceptionally fast and with very little waste —  it also means you will own a large scope and be able to make a significant impact. You will need to be confident as an area expert and collaborative across disciplines.

• Identify pain points and opportunities to improve the user experience.
• Design end to end experiences including the visual and motion design.
• Advocate for the user, who can range from end customers and business partners.
• Deliver designs of varying scale including components, screens, patterns, and prototypes.
• Create new visual design and motion patterns.
• Collaborate closely with engineering teams and stakeholders.
• Facilitate share-outs for feedback and to build cross-functional understanding of design decisions. 

What You'll Bring 

You’re good natured, humble and highly collaborative — you believe that curiosity, love of craft, knowing how to prioritize, and building meaningful relationships are key to your success.

• You have 6+ years as a UX or product designer with a strong portfolio demonstrating your work.
• You have a strong eye for visual design and are able to create new patterns.
• You have at least some motion design experience.
• You’ve worked on mobile and desktop based experiences.
• You are able to wear the many hats required of a startup: designer, researcher, prototyper. 
• You love working on complex systems, but more importantly, you love simplifying them.
• You have a wide range of tools you use to help your team understand the user experience, such as customer journey maps, card sorts and flow diagrams.
• You understand what fidelity to work at when, from low fidelity prototypes, to developer ready screen flows, to lovingly crafted micro interactions.
• You’ve made meaningful contributions to a design system, or at the very least worked with one.
• Our product is in its infancy — projects and priorities will change and you’re OK with this.

What Else You Need to Know