Medical Office Manager

Medical Office Manager

Our Company:

Lakeshore Eyecare Center is an independent optometry practice in Holland, Michigan. Our

professional reputation is solid for providing trusted and comprehensive eyecare services to

patients of all ages for over 45 years. Advanced technologies are utilized to assist the doctors in

their diagnosis and treatment options for both vision correction and medical eyecare conditions.

Our desire is to provide patients with personal and professional eyecare services along with

expertly fitted quality optical products both today and in the future.

Job Overview:

Our company is seeking someone who has excellent organizational skills, is a team player, and is a

serious multi-tasker. The medical office manager oversees the daily operations of the practice,

ensuring efficient administrative functions and high-quality patient care. This role involves

managing staff, coordinating office procedures, and maintaining compliance with healthcare

regulations. The medical office supervisor plays a crucial role in ensuring smooth operations and

maintaining a positive work environment. This position requires a detail-oriented individual with

strong leadership skills who can effectively manage both administrative tasks and staff while

prioritizing patient care and satisfaction.

Key Responsibilities

Supervise and train administrative and support staff
Create work schedules and assign tasks
Conduct performance evaluations and address personnel issues
Participate in hiring and onboarding new employees
Oversee patient scheduling, check-in, and billing processes
Manage patient records and ensure proper maintenance of electronic health records
Monitor inventory of medical supplies and office equipment
Implement and maintain office policies and procedures
Monitor budgets and prepare financial reports
Oversee insurance claims processing and follow up on outstanding payments
Identify ways to improve efficiency and reduce costs
Ensure adherence to healthcare regulations, including HIPAA
Implement and monitor quality improvement initiatives
Address patient complaints and concerns promptly
Communicate between administrative staff, medical professionals, and patients
Coordinate with external vendors and service providers
Facilitate effective communication within the office
Assist support staff when overwhelmed and office is busy
Required Skills
Strong leadership and interpersonal skills
Excellent organizational and multitasking abilities
Proficiency with medical office software and electronic health record systems
Knowledge of medical terminology and healthcare regulations
Problem-solving and decision-making capabilities

Required Experience:

Bachelor's degree in healthcare administration or related field, preferred
2+ years of experience in medical office management or related field

Salary and Benefits:

We offer salary commensurate with experience - $55,000 - $75,000 annually
Comprehensive benefit package including paid holidays, paid time off, 401(k), health insurance
Typical office hours have limited flexibility, designed to accommodate employee work/family
balance, health, and wellbeing, not remote

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Average salary estimate

$65000 / YEARLY (est.)

min

max

$55000K

$75000K

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