Answer incoming calls on the educational support line and provide assistance to callers
Follow written scripts and maintain knowledge of disease and patient privacy laws (HIPAA)
Collaborate with other departments and participate in ongoing training
Required Qualifications and Education
Bachelor's degree or three years of related experience or training
Medical background preferred
Basic computer skills and experience with patient communication
Understanding of call center operations and troubleshooting
Fluency in Spanish is highly desired
Average salary estimate
$60000
/ YEARLY (est.)
min
max
$50000K
$70000K
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