Village Green is searching for enthusiastic individuals to join our team.
The Assistant Manager assists the Property Manager with activities involved in the successful day-to-day operation of the community, with a strong emphasis on accounts receivable and leasing. Also performs the Property Manager’s functions, with limited authority, in her/his absence.
• Determines the new interest rate annually and revises the security deposit interest forms
• Establishes and maintain good relations with residents, prospective residents, vendors, and co-workers
• Maintains controls over Accounts Receivables. Maintains Village Green’s targeted delinquency goal of less than .005% of annual GPI. Applies payments to resident ledgers; make daily bank deposits; follow-up with telephone calls and/or collection or demand notices (letters) to insure prompt payment by residents; creates and delivers NSF notification letters; adjusts/corrects resident ledgers; inputs concessions; updates lease information/changes; etc.
• Maintains current and complete property management software information. Inputs daily activities such as move-ins and move-outs, notices to vacate, resident transfers, lease renewals, lease changes, household and occupant demographics, search tag information, application approval/rejections, cancellations, etc.
• Administers the lease renewal program.
• Generates and delivers general correspondence to residents, vendors, and prospective residents such as, lease violations, certificates of insurance updates, application rejection letters, etc.
• Inspects condition of move-outs in a timely manner in order to document charges prior to reconciling security deposits
• Maintains collection policy for residents who moved out with a balance on their account.
• Assists in monitoring property condition; report concerns/liabilities to property manager/maintenance supervisor
• Adheres to established policies related to fair housing
• Performs general office duties: answers the telephone; writes service requests, newsletters, files, monitors and orders office supplies and printed materials, etc.
• Performs, when asked, property manager duties in absence of Property Manager
• 4 year degree preferred
• Previous experience in Property Management a must
• Previous supervisory skills required
• Requires good computer skills with emphasis on Microsoft Word and property management software, and prefer some experience in Excel
• Must have real estate license or obtain within 120 days of employment if required by state law
• Good organizational skills
• A basic understanding of accounting principles and office administration
• Ability to communicate effectively
• Must be team oriented
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We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply.
Our locations are drug-free and pre-employment drug tests and physicals are required. Background checks are also required before employment begins.
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At Village Green, we're on the lookout for a dynamic Assistant Manager to be a vital part of our thriving community in Orland Park, IL! If you're someone who thrives in a supportive role and has a knack for organization, this position could be your perfect match. The Assistant Manager plays a crucial role in supporting the Property Manager with day-to-day operations, with a special focus on account receivables and leasing. Your responsibilities will include maintaining solid relationships with residents and colleagues, as well as ensuring our accounts receivables stay on track—keeping our delinquency goal at an impressively low rate of less than 0.005%. You’ll take charge of daily tasks such as applying payments, managing ledgers, and even writing up notices for any residents in need of a gentle reminder. In the absence of the Property Manager, you’ll step up to ensure everything runs smoothly, so strong leadership skills are essential. If you have a background in Property Management, a keen understanding of accounting principles, and excellent communication skills, this is the opportunity to showcase your talents in a friendly and growing environment. We also value team players who can navigate property management software and perhaps even have some Excel experience. Join us in making our community the best it can be, and take your career to the next level as part of the Village Green family!
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