Sales Associate - Brookfield Place

As a Sales Associate at UNTUCKit in Brookfield Place, the key responsibilities include ensuring high levels of customer satisfaction through exceptional sales service, continually assessing customer needs, and creating a relaxed environment. You’ll also be responsible for maintaining a tidy sales floor, contributing valuable customer feedback, and achieving personal sales goals.

To excel as a Sales Associate at UNTUCKit in Brookfield Place, candidates should have prior customer service experience, an understanding of retail sales principles, and solid communication skills. Familiarity with Apple technology and POS systems is also beneficial, along with a high school diploma or, preferably, a BA/BS degree.

The Sales Associate at UNTUCKit plays a vital role in upholding the company’s core values, which emphasize kindness, teamwork, and fun. By engaging positively with customers, collaborating with colleagues, and mentoring others, the associate strengthens the company culture while enhancing customer satisfaction.

The work hours for a Sales Associate at UNTUCKit in Brookfield Place are flexible, accommodating the store's needs. Your schedule may include days, evenings, weekends, and holidays, ensuring that you are available when customers need you most.

As a Sales Associate at UNTUCKit in Brookfield Place, you can expect various benefits such as a competitive hourly pay range of $17-$18, a retirement plan (401k), paid time off including public holidays, training and development opportunities, a casual working environment, and wellness resources.

UNTUCKit stands out in the retail industry through its focus on creating a unique shopping experience for customers by offering stylish, untucked shirts. As a Sales Associate, you will be part of a brand that values customer feedback and actively engages with its community, fostering both personal and professional growth.

To succeed as a Sales Associate at UNTUCKit in Brookfield Place, you should have strong customer service skills, solid communication abilities, and a basic understanding of retail sales principles. Flexibility, teamwork, and proficiency with technology are also essential for thriving in this dynamic environment.

To ensure customer satisfaction, I typically focus on actively listening to the customer's needs, providing personalized product recommendations, and maintaining a friendly demeanor. Creating a welcoming atmosphere helps customers feel comfortable, ultimately encouraging them to return.

I once encountered a customer who was unhappy with a product. I listened carefully to their concerns, empathized with their frustration, and offered a replacement or a full refund. By demonstrating understanding and resolving the issue promptly, I was able to retain the customer and turn the situation around.

I love the direct interaction with customers and the opportunity to create memorable shopping experiences. Working in retail allows me to focus on helping people, which is incredibly rewarding. Each day brings new challenges and opportunities to learn.

I believe teamwork is essential in retail. I always communicate openly with my colleagues, offer assistance when needed, and actively contribute to a positive working environment. It’s important to collaborate and support each other to achieve our common goals.

I find it helpful to prioritize tasks based on customer needs. I make quick mental notes of each customer situation to ensure everyone feels acknowledged. Organization is key, and I always aim to deliver timely service without compromising quality.

My personal sales goal typically revolves around improving my sales conversion rate and customer satisfaction scores. I achieve these by continually learning about our products, engaging with customers effectively, and utilizing feedback to refine my approach.

Product knowledge is crucial for a Sales Associate as it instills confidence when engaging customers. Being well-informed allows me to answer questions effectively, illustrate features, and highlight benefits, ultimately leading to better customer experiences and increased sales.

I admire UNTUCKit’s commitment to reshaping the way people dress casually. The brand’s focus on style, comfort, and customer service aligns with my values and enthusiasm for retail, making it a perfect fit for my career aspirations.

I approach sales targets with a proactive mindset, viewing them as opportunities to challenge myself. I set specific, measurable goals and continuously track my progress. I also learn from experiences to adapt my strategies effectively to meet targets.

To create a fun shopping environment, I would engage customers with friendly banter, offer styling tips, and ensure the atmosphere feels inviting. Incorporating music and maintaining a vibrant store presentation can make the experience enjoyable, encouraging customers to spend more time browsing.