Administrative Assistant

As an Administrative Assistant at UM Rehab & Ortho Institute, your primary responsibilities will include responding to internal and external communications, managing correspondence, maintaining filing systems, and preparing statistical data. You'll serve as a crucial liaison between departments and help ensure smooth operations in a busy healthcare setting.

To qualify for the Administrative Assistant role at UM Rehab & Ortho Institute, candidates should have at least a high school diploma or equivalent GED. While three years of general clerical or administrative experience is preferred, effective communication skills and proficiency in Microsoft Office can significantly enhance your candidacy.

To apply for the Administrative Assistant position at UM Rehab & Ortho Institute, visit our official website to find the job listing, where you'll be guided through the application process. Ensure your resume highlights your relevant experience and skills to stand out in the selection process.

As an Administrative Assistant at UM Rehab & Ortho Institute, you can expect a range of benefits that come with full-time employment. This includes health insurance, retirement plans, paid time off, and opportunities for professional development to help you grow in your career.

Success as an Administrative Assistant at UM Rehab & Ortho Institute hinges on excellent organizational skills, effective communication, and proficiency in Microsoft Office. Familiarity with medical terminology can also be beneficial, along with the ability to manage multiple tasks under pressure.

A typical day for an Administrative Assistant at UM Rehab & Ortho Institute involves responding to phone calls, managing correspondence, keeping the filing system organized, and preparing reports. You'll interact with various departments, making every day dynamic and engaging.

Yes, UM Rehab & Ortho Institute provides comprehensive training for new Administrative Assistants. You’ll receive support and resources to familiarize yourself with departmental practices, policies, and medical terminology, ensuring you feel confident in your role.

To effectively handle a difficult phone call, it’s important to stay calm and listen actively to the caller’s concerns. Acknowledge their issue, assure them that you will find a solution, and provide clear information on how you will assist them or whom they may contact for further help.

When discussing improvements to administrative processes, focus on a specific example where you identified inefficiencies. Explain the steps you took to streamline the process, such as creating a new filing system or implementing software, and describe the positive outcomes it achieved.

In an Administrative role, confidentiality is paramount to maintaining trust. It means handling sensitive information discreetly, ensuring that patient records and communication remain private, and understanding the ethical responsibilities tied to privacy laws in healthcare settings.

To prioritize tasks, start by listing all deadlines and assessing the urgency and importance of each task. Use tools like calendars or to-do lists to organize your workload. Always communicate effectively with your supervisor if you need clarification or assistance in prioritizing.

I am most comfortable using Microsoft Office Suite, including Word, Excel, and Outlook, as I have ample experience in creating documents, managing data, and facilitating communication. If needed, I’m also open to learning additional software that the organization uses.

If a team member is struggling, I would first listen to their challenges and understand where I could lend a hand. Whether it’s taking on some of their tasks or offering organizing tips, my goal would be to support them and ensure the team stays productive.

I’m drawn to UM Rehab & Ortho Institute because of its longstanding commitment to patient care and rehabilitation excellence. I admire the comprehensive services offered and would be proud to contribute to an organization that positively impacts people's lives.

I welcome constructive criticism as an opportunity for growth. When receiving feedback, I stay open-minded and take the time to reflect on the suggestions. If needed, I’ll seek further clarification and apply the advice to improve my performance.

Effective strategies include active listening, confirming understanding, and utilizing follow-up communication methods, like emails or memos. Also, fostering a culture of open communication helps reduce misunderstandings and keep everyone in sync.

To maintain organization, I implement systematic filing methods, use digital tools for task management, and regularly review priorities. Keeping a clean workspace and utilizing checklists also helps me stay focused and efficient in my duties.