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Office Manager

Company Description

Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically under-resourced communities. We have proudly built schools that reflect our student population, with more than 60% of our teachers and staff across our network identifying as a person of color. Uncommon currently manages 52 schools serving more than 20,000 students in five cities: Boston, Camden, New York City, Newark and Rochester. We are proud that Uncommon graduates persist in and graduate from college at five times the rate of their peers nationally. We achieve this by offering strong academic, co-curricular, and social-emotional learning that prepares students for success in college and beyond. 

Uncommon Schools in Brooklyn currently manages twenty four schools serving students in grades K through 12. We believe in strong authentic relationships between teachers and students, supported by effective school systems and an engaging instructional model that enables students to flourish academically and personally. Our students in Brooklyn have an astounding 99% college acceptance rate.

Operations team members at Uncommon work relentlessly to ensure that faculty maximizes time and energy on student achievement.  They design, implement, and refine systems that anticipate the needs of the school community.  As a service-oriented team they solve problems, share best practices across campuses, and respond to urgent needs.  They partner to create an academic and cultural environment which supports our ultimate goal: ensuring that every Uncommon student will earn a college degree.

Job Description

At Uncommon, our Office Managers (OMs) play a central role on our School Operations Teams in ensuring that students, families, and staff have the information and resources they need to succeed. In our schools, we have three Office Managers: Office Manager – Communications, Office Manager - Data & Systems, and Office Manager – Finance. All Office Managers coordinate day-to-day operations systems and routines that allow the school to run seamlessly. 

Responsibilities of the Office Manager – Communications include, but are not limited to, the execution of:  

  • Serving as the primary contact for all of the school’s constituents in person, over the phone, and via email. 
  • Enrollment of new students and re-enrollment of current students 
  • Daily student attendance and daily student operational systems
  • Maintaining up-to-date student information and student files 
  • Planning and supporting logistics and set up for school events and activities as needed

Responsibilities of the Office Manager – Data & Systems include, but are not limited to, the execution of:  

  • Bill pay and accounting 
  • Procurement and supply management for all student, staff, and event supplies 
  • Maintaining accurate Student Information Systems for the school and local school system 
  • Serving as the secondary contact for all of the school’s constituents in person, over the phone, and via email.
  • Planning and supporting logistics and set up for school events and activities as needed

Responsibilities of the Office Manager – Finance include, but are not limited to, the execution of the following for our largest K-8 campuses and High Schools:  

  • Bill pay and accounting 
  • Procurement and supply management for all student, staff, and event supplies 
  • Planning and supporting logistics and set up for school events and activities as needed

Qualifications

  • Passionate commitment to the mission of Uncommon Schools and investment in our vision for being an anti-racist organization.
  • Ability to communicate effectively verbally and in writing while demonstrating strong interpersonal skills with teammates, teachers, students, families, and additional stakeholders. 
  • Organized and able to maintain key systems such as attendance, vendor deliveries, student documentation and paperwork. 
  • Ability to maintain a calm, professional demeanor in the face of competing demands and external pressures. 
  • Strong time management skills; ability to manage multiple tasks at the same time and meet tight deadlines. 
  • Achieves accuracy and thoroughness when completing a task 
  • 1 to 3 years of teaching or school administrative office experience 
  • Bilingual language skills strongly preferred, but not required
  • Bachelor’s degree required

Additional Information

Our people are what makes us Uncommon.  We believe our compensation philosophy and benefits should reflect our values—equity, transparency, and clarity—to enhance our ability to attract and retain talent and reward their expertise.  Our staff receive best-in-class training, coaching, and support to develop and operate mission-driven schools that provide a high-quality education to our students and families.

Compensation for this position: Most candidates who meet job description requirements will receive an offer of $21.00-$22.28. The starting compensation for this role is between $21.00 and $27.40.  The starting pay will depend on various factors including but not limited to relevant professional experience, education, certifications, and tenure with Uncommon Schools. To receive an offer at the top of the range, candidates will need significant experience in a directly aligned role.  Because we value staff tenure in a role, we do not currently cap salary ranges for current staff members. 

Other Benefits:

  • Generous paid time off inclusive of sick time and school breaks (spring, winter, and summer) + additional sustainability half days throughout the school year
  • Extensive, best-in-class training and development  
  • Choice of 3 comprehensive health insurance plans
  • Pre-tax flexible spending and health saving accounts
  • Financial planning & wellness
    • 403(b) retirement savings program + employer match
    • 529 college savings program
    • Public Service Loan Forgiveness application assistance
    • Financial  planning tools and assistance
  • Dependent Care FSA, back up childcare and daycare discounts
  • Paid leave of absence 
    • Fully paid parental leave
    • Fully paid medical leave
    • Additional paid Short Term and Long Term Disability insurance 
  • Mental health and counseling support + wellness benefits

Uncommon believes in the importance of being a diverse, equitable, and inclusive organization that enables our students and staff to thrive. We are committed to building an exceptional team that reflects the diverse backgrounds and experiences of our students. We also strive to ensure an inclusive community by creating a space for meaningful dialogue about issues of race and identity for our staff and students. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email [email protected].

Average salary estimate

$50040 / YEARLY (est.)
min
max
$43200K
$56880K

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What You Should Know About Office Manager, Uncommon Schools

Join Uncommon Schools as an Office Manager in New York, NY, where you’ll be a crucial player in our School Operations Teams! In this vibrant role, you will help ensure that students, families, and staff have all the information and resources they need to thrive. Picture yourself coordinating communications, managing student attendance, and ensuring seamless operations daily. You can choose to focus on communications, data & systems, or finance, allowing you to play to your strengths while contributing to an organization dedicated to high-quality education in underserved communities. You'll be the go-to person for enrollment and work closely with fellow staff to plan exciting school events. With over 20,000 students across a network of schools, your work here will significantly impact the lives of many. We're looking for someone who is detail-oriented, organized, and passionate about fostering an inclusive environment for all students. If you're ready to make a difference and be part of a mission-driven organization that values equity and diversity, this could be the perfect fit for you!

Frequently Asked Questions (FAQs) for Office Manager Role at Uncommon Schools
What is the role of an Office Manager at Uncommon Schools?

The Office Manager at Uncommon Schools plays a pivotal role in the School Operations Teams, ensuring that students, families, and staff receive the information and resources they need to be successful. This position involves tasks related to communications, data management, and finance, contributing to streamlined operations within the school environment.

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What qualifications are required for the Office Manager position at Uncommon Schools?

To qualify for the Office Manager position at Uncommon Schools, candidates should have a Bachelor’s degree and 1 to 3 years of teaching or school administrative experience. Bilingual skills are strongly preferred but not required. A passion for the mission of Uncommon Schools and strong organizational skills are also essential.

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What are the responsibilities of the Office Manager in Communications at Uncommon Schools?

As the Office Manager in Communications at Uncommon Schools, responsibilities include serving as the primary contact for all constituents, managing student enrollment, overseeing daily attendance records, and planning logistics for school events, ensuring clear and effective communication within the school community.

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How does Uncommon Schools support professional development for Office Managers?

Uncommon Schools offers best-in-class training and development for Office Managers, ensuring they have the skills and knowledge to excel in their roles. This commitment to professional growth includes ongoing coaching and support to navigate the operational needs of their schools effectively.

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What benefits can Office Managers expect when working at Uncommon Schools?

Office Managers at Uncommon Schools enjoy a generous benefits package that includes paid time off, comprehensive health insurance, retirement savings plans, parental leave, and wellness programs. These benefits reflect Uncommon's commitment to supporting its staff and promoting a healthy work-life balance.

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What is the salary range for the Office Manager position at Uncommon Schools?

The starting salary for the Office Manager position at Uncommon Schools ranges from $21.00 to $27.40 per hour, depending on various factors such as related experience and qualifications. Candidates with relevant expertise may achieve a higher offer within this range.

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What is the mission of Uncommon Schools that Office Managers contribute to?

Office Managers at Uncommon Schools contribute to the mission of providing high-quality education in historically underserved communities. They are integral to the operations that enable students to flourish academically, with a mission-driven focus on equity, diversity, and student success.

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Common Interview Questions for Office Manager
How do you manage your time effectively as an Office Manager?

To manage time effectively as an Office Manager, prioritize tasks based on urgency and importance, utilize tools like calendars and task lists, and maintain organized records to streamline workflow. Demonstrating your ability to juggle multiple responsibilities while staying calm under pressure will be key.

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Can you describe your experience with student information systems?

When asked about your experience with student information systems, emphasize your familiarity with data entry, maintenance of records, and handling sensitive information, highlighting any specific systems you have used, and how you ensured accuracy and confidentiality.

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How do you handle communication with different stakeholders in a school setting?

In handling communication with various stakeholders, emphasize the importance of clarity, professionalism, and active listening. Provide examples of how you have effectively engaged with students, parents, and staff, tailoring your approach to meet their needs and building strong relationships.

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What strategies do you employ for organizing school events?

Discuss your organized approach to planning school events, including creating timelines, delegating tasks, and maintaining communication with all involved parties. Providing examples of successful events you’ve coordinated will showcase your ability to manage logistics and ensure everything runs smoothly.

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How do you ensure compliance with school policies and procedures?

Ensuring compliance with school policies involves staying informed about regulations, maintaining thorough documentation, and conducting regular checks to ensure adherence. Discuss experiences where you successfully navigated compliance issues or improved processes to align with regulations.

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Describe a challenge you faced in an administrative role and how you overcame it.

When discussing a challenge faced in an administrative role, focus on a specific situation, explain the steps taken to resolve the issue, and highlight positive outcomes. This will demonstrate your problem-solving skills and resilience under pressure.

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How familiar are you with financial management in a school environment?

Address your familiarity with financial management tasks such as budgeting, expense tracking, and procurement. Emphasize any relevant experience you have had with bill payments or financial reporting, and how you ensure accuracy and transparency in these processes.

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What role do you think Office Managers play in supporting student achievement?

Office Managers play a vital role in supporting student achievement by ensuring seamless operations, clear communication, and coordination of resources that directly impact students’ learning environments. Share how you’ve contributed to enhancing educational experiences in your previous roles.

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How would you approach maintaining student files and records?

Discuss your method for maintaining student files and records, emphasizing organization, confidentiality, and accuracy. Highlight your experience with data management systems and your attention to detail in preserving important documentation.

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Can you provide an example of how you handled a conflict in the workplace?

When providing an example of conflict resolution, outline the situation, the steps you took to mediate, and how you maintained professionalism throughout the process. Emphasize the importance of understanding different perspectives and finding mutually beneficial solutions.

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Founded in 1997, the Uncommon Schools is a charter school that is fully funded by the government and does not require entrance exams. This school offers different educational programs and academics. Uncommon Schools is located in New York.

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Full-time, on-site
DATE POSTED
November 29, 2024

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