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Property Manager - Chicago IL

Who We Are:

Tripalink is a leading co-living and apartment rental platform that aims to redefine urban living. With a strong presence in major cities across the United States, we offer modern apartments designed to create a sense of community among residents.


As a fast-growing startup, we are committed to building a community that supports personal growth, celebrates diversity, and encourages excellence. Our team is dedicated to providing exceptional living experiences through cutting-edge technology and unparalleled customer service. If you're passionate about making a difference and eager to be part of a team that values creativity and teamwork, we invite you to explore our career opportunities and join us on our journey. See below for a summary for this position. Please note, job responsibilities may change from time to time based on business need.


Responsibilities
  • Manage regular move-in and move-out flow including checking units, collect tenants information, explain move-in instructions, send the notice and deal with deposit based on inspection
  • Operate Appfolio system to manage the customer data, maintenance requests, contracts and other related issues in the renting process before and after the tenants move in.
  • Assign work orders and assist maintenance technicians with inspecting properties, supervising repairs, maintaining property units, common areas and amenities to fulfill tenants requests.
  • Communicate with the landlord and advance the completion of maintenance/repair progress with the vendors;
  • Visit different properties occasionally to ensure all sites and communities, are maintained properly and foresee the potential problems.
  • Establish fluent communication and good relationship with tenants by investigating and resolving their complaints.
  • Write, edit emails and make phones to vendors, owners and other organization for discussing and scheduling minor construction issues and others.  
  • Other duties and projects as assigned


Qualifications
  • 2+ years of property management experience with managing multiple apartment buildings at the same time.
  • 1-2 years of experience in Student Housing or Co-Living preferred. 
  • Excellent organizational and problem-solving skills with strong attention to detail
  • Capable of operating Appfolio and different management or accounting software
  • Capable of effectively handling multiple projects simultaneously
  • Capable of visiting to different sites to perform inspections and regular communications with tenants.
  • Excellent verbal and written communication skills, including report writing skills
  • Excellent time management skills and the ability to prioritize work


$60,000 - $70,000 a year

Salary range: $60K to $70K plus bonus and housing discounts.



What We Provide:

- Excellent Working Environment: Energetic, Ambitious, Passionate

- Great Team Experience

- Regular Team Building Activities

- Free Community Event Entrance

- Leadership Cultivation & Individual Development

- Networking & Resources from External Partners

- Opportunities of Rotation Among Departments & Locations


Diversity & Inclusion at Tripalink

Tripalink is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

We are proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, Veteran status, or any other legally protected status.


Note on Pay Transparency:

Tripalink provides an estimate of the compensation for roles that may be hired as required by state regulations. This role may also qualify for annual incentive and/or comprehensive benefits. Compensation may vary based on (a) location, as Tripalink factors in specific location when benchmarking compensation for most roles; (b) individual candidate skills and qualifications; and (c) individual candidate experience.


Additionally, Tripalink leverages current market data to determine compensation, so posted compensation figures are subject to change as new market data becomes available. The salary, other compensation, and benefits information is accurate as of the date of this posting. Tripalink reserves the right to modify this information at any time, subject to applicable law.

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CEO of Tripalink
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Donghao Li
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Average salary estimate

$65000 / YEARLY (est.)
min
max
$60000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Property Manager - Chicago IL, Tripalink

If you're looking to take your property management skills to the next level, consider joining Tripalink as a Property Manager in Chicago, IL. We're not just any company; we're a dynamic co-living and apartment rental platform redefining urban living. At Tripalink, we pride ourselves on creating spaces that foster community and personal growth. As a Property Manager, you'll have the chance to manage a seamless move-in and move-out process and ensure our properties shine. You'll be using your organizational prowess to oversee everything via our Appfolio system, handling maintenance requests, and nurturing relationships with both tenants and landlords. Your role is about keeping our residents satisfied, resolving their complaints, and ensuring our properties are well-maintained and inviting. You’ll regularly visit properties to foresee any potential issues and work closely with maintenance technicians to keep everything running smoothly. We value diversity, creativity, and teamwork here at Tripalink, and we are excited to welcome someone who's ready to bring their unique skills to our energetic and ambitious team. With a competitive salary of $60K to $70K plus bonuses and perks like housing discounts, we offer more than just a job; we provide a great working environment with plenty of opportunities for personal and professional development. If you’re eager to grow and make a difference in the lives of our residents and the community, Tripalink is the place for you!

Frequently Asked Questions (FAQs) for Property Manager - Chicago IL Role at Tripalink
What does a Property Manager do at Tripalink in Chicago, IL?

A Property Manager at Tripalink in Chicago, IL, is responsible for overseeing the move-in and move-out processes, managing customer data through the Appfolio system, and maintaining the properties to ensure resident satisfaction. With a focus on excellent communication and problem-solving, this role is key to enhancing the living experience for residents.

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What qualifications do I need to become a Property Manager at Tripalink?

To qualify for the Property Manager position at Tripalink, candidates should have at least 2 years of property management experience. Experience in student housing or co-living environments is preferred but not required. Strong organizational skills, attention to detail, and effective communication abilities are essential for success in this role.

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What is the salary range for a Property Manager at Tripalink in Chicago?

The salary range for a Property Manager at Tripalink in Chicago, IL, is between $60,000 and $70,000 per year, with additional bonuses and housing discounts. This competitive compensation package reflects our commitment to attracting talented individuals who contribute to our community.

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What kind of work environment can a Property Manager expect at Tripalink?

At Tripalink, a Property Manager will work in an energetic and inclusive environment that promotes teamwork and individual growth. We regularly hold team-building activities and provide opportunities for professional development, ensuring our employees feel valued and supported.

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How does Tripalink promote diversity and inclusion for its Property Managers?

Tripalink is dedicated to fostering a diverse and inclusive workplace for all its employees, including Property Managers. We believe that varied backgrounds and perspectives lead to great work and collaboration, and we actively strive to create an environment where everyone feels a sense of belonging.

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Are there opportunities for career advancement for a Property Manager at Tripalink?

Yes! Tripalink offers various career advancement opportunities for Property Managers. With ongoing training, leadership cultivation, and networking resources, our employees can explore different departments and locations, ensuring they continue to grow professionally within the company.

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What benefits does Tripalink offer to its Property Managers?

Tripalink provides a range of benefits for its Property Managers, including competitive salary packages, bonuses, housing discounts, and a vibrant work environment. Additional benefits might include access to community events, training programs, and opportunities for professional development.

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Common Interview Questions for Property Manager - Chicago IL
Can you describe your experience with property management software, particularly Appfolio?

When answering this question, highlight your proficiency in using Appfolio or similar software. Discuss specific features you've utilized, like managing tenant information, processing maintenance requests, or handling leases, and share any insights you gained that improved your management processes.

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How do you handle tenant complaints effectively?

Discuss your approach to tenant complaints by emphasizing active listening, empathizing with their concerns, and outlining your problem-solving process. Share examples of how you've resolved specific complaints and the positive impacts on tenant relationships.

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What strategies do you use to manage multiple properties at once?

Provide insight into your organizational skills and time management strategies. You might mention using digital tools, prioritization techniques, or team collaboration that helped you oversee several properties while ensuring each resident's needs were met.

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Can you outline your experience with move-in and move-out procedures?

In your response, explain the steps you've taken to facilitate smooth move-ins and move-outs. Include details about inspections, tenant communication, and any systems, like Appfolio, that you've used to streamline the process and keep everything organized.

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How do you ensure properties are maintained properly?

Explain your proactive approach to property maintenance. Discuss regular inspections, scheduling routine upkeep, and communicating with maintenance teams. Share any past experiences where your maintenance strategies increased tenant satisfaction.

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What experience do you have in student housing or co-living environments?

If you have experience in student housing or co-living, detail it here. Discuss any unique challenges you faced and how you managed them. If not, mention your enthusiasm for learning and adapting to meet the needs of these communities.

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Describe a time when you had to resolve a conflict between tenants.

Share a specific example where you successfully mediated a conflict between tenants. Focus on your communication skills, negotiation techniques, and the eventual resolution that benefited all parties involved.

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How do you prioritize your tasks in a fast-paced environment?

Talk about your time management skills, mention any tools you use to stay organized, and share specific examples of how you’ve balanced multiple responsibilities effectively without sacrificing quality in your work.

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What role do you believe technology plays in property management?

Discuss how technology, like property management software or communication tools, enhances efficiency and communication in property management. Highlight any specific technologies you’ve implemented or utilized in your previous roles and their impact on operations.

Join Rise to see the full answer
What motivates you in a property management role?

Share your passion for creating community and enhancing residents’ living experiences. Discuss what aspects of property management excite you most, whether it's problem-solving, building relationships, or improving properties.

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It is our mission to establish a truly co-living neighborhood, to redefine the living experience, and enhance life quality. By organizing a series of interactive activities, we hope to not only help all the urban youths find a sense of self-identi...

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Full-time, on-site
DATE POSTED
November 27, 2024

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