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Workplace Support Coordinator

Company Description

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world’s top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering: our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24/7 coverage through our team of 1,300 employees located across ten offices.

Job Description

What will you do? 

Looking after the day-to-day smooth running of our New York office, the Workplace Support Coordinator will be an integral member of Third Bridge’s Workplace Support team. We are looking for someone who will relish the daily challenges of the department, who can follow and maintain processes and procedures in order to keep the office running smoothly, and who isn’t afraid to roll up their sleeves. 

The main responsibilities of this role will cover but are not limited to -

  • Ensuring the office is being run as per the highest standards - neat and tidy, and free of any hazards. 

  • Complying with and maintaining processes and protocols set in place for the smooth operation of the office. 

  • Maintaining the stock levels of food, stationary and supplies. Ordering and organising the supplies delivered.

  • Conducting daily, weekly and monthly health and safety audits, making sure everything is as it is supposed to be.

  • Being the go to person for the employees to come to, and staying on top of any requests/tickets that come in for efficient resolution.

  • Building and maintaining good relationships with the building management team, contractors, vendors and staff members.

  • Meeting and greeting the guests, making them feel welcome. 

  • Maintaining the security of the office, with access to the security systems in place.

  • Assisting with organisation of events and socials. 

  • Handling meeting room and desk bookings, ensuring swift resolution of any clashes. 

Qualifications

  • Experience with office coordination, health and safety, and facilities would be advantageous 
  • Highly organised with a keen eye for detail
  • The ability to establish strong relationships with suppliers and colleagues
  • Ability to learn quickly and muck in where needed
  • A proven ability to work in an extremely fast-paced environment
  • Excellent written and verbal communication
  • Ability to make decisions quickly and sort complex, competing priorities
  • Ability to keep calm in the face of fast change or urgent demands
  • Ability to interact with senior executives and all levels of the organisation
  • An understanding of confidentiality issues and the use of discretion 
  • A smart, professional appearance and can-do attitude

Additional Information

How will you be rewarded? 

Base Salary - $48,000 + bonus and benefits

15 days of vacation (which increases to 20 days after 2 years of service) plus US Holidays

We're very supportive of your career development here in Third Bridge:

  • We create flexible career and development paths, with opportunities to gain a wide range of transferable skills.

  • We also provide a Personal Development Allowance to the value of $1150 per year, which can be used for any learning programmes you feel would be beneficial for you.

We also focus on your health and wellbeing:

  • A variety of insurance plans

  • Health coverage by Empire Blue Cross Blue Shield - Medical Insurance, Dental insurance and Vision plan

  • A personal HSA (Health Saving Account) and Medical FSA (Flexible Spending Account)

  • Mental health subscription to focus on your mental wellness with free coaching sessions, online therapy sessions and meditation resources

  • Monthly social events

  • In-office perks, including snacks, weekly lunches, coffee, tea and drinks

Your future and family is important to us, so we offer:

  • 401K matching upto 5% of your base salary

  • People Development Allowance to help you in your role or in your wider career aspirations

  • Life insurance

  • A long term disability policy

  • An Employee Assistance Program

  • Dependent Care FSA

  • Pet Insurance

As well as looking at your work-life balance:

  • 2 annual volunteer days - so you can help a charity or good cause of your choice

  • 2 personal days - for when life throws you a curveball

  • Summer Fridays - so you have more time to enjoy the weather

  • Work from Anywhere - visit family or extend your holiday by working abroad in approved countries for up to one month each year

And finally, real-time rewards which concentrate on outstanding performance and teamwork using our colleague-to-colleague recognition programme. Watch your points grow and spend them on:

  • Savings on hotel stays worldwide

  • Gift cards for major retailers including Amazon and H&M

  • Donations to charities

  • And more!

 

The successful candidate must, by the start of the employment, have permission to work in the country they are applying.

Average salary estimate

$48000 / YEARLY (est.)
min
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$48000K
$48000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Workplace Support Coordinator, Third Bridge

If you're looking to make a mark in a vibrant and fast-paced environment, Third Bridge’s Workplace Support Coordinator role in New York City might be just what you need! As a key player in ensuring the smooth operation of our bustling office, you will thrive on solving daily challenges and keeping everything running like clockwork. At Third Bridge, we empower top investors and business leaders, and as their go-to person, you'll play a crucial part in creating a welcoming environment at 1411 Broadway. Your responsibilities will include maintaining a tidy and hazard-free workspace, managing supplies, conducting regular health and safety audits, and building strong relationships with vendors and staff alike. You'll also ensure our guests feel truly welcomed, organize events and socials, and handle any requests that come your way with a can-do attitude. If you're highly organized, enjoy interacting with diverse personalities, and are excited to contribute to a company that prioritizes health, well-being, and professional growth, this is the perfect opportunity for you. Join us, and let’s elevate the workplace experience at Third Bridge together!

Frequently Asked Questions (FAQs) for Workplace Support Coordinator Role at Third Bridge
What qualifications are needed for the Workplace Support Coordinator role at Third Bridge?

To become a successful Workplace Support Coordinator at Third Bridge, candidates should ideally have experience in office coordination and an understanding of health and safety regulations. Strong organizational skills, attention to detail, and the ability to establish rapport with colleagues and suppliers are also essential. Furthermore, the ideal candidate will thrive in fast-paced environments, possess excellent communication abilities, and demonstrate a professional appearance with a can-do attitude.

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What are the main responsibilities of the Workplace Support Coordinator at Third Bridge?

As a Workplace Support Coordinator at Third Bridge, you will oversee the day-to-day operations of the New York office, ensuring a tidy and organized environment. Key responsibilities include maintaining stock levels of supplies, conducting health and safety audits, resolving employee requests promptly, and coordinating office events. You will also be the face of Third Bridge, welcoming guests and managing meeting room bookings to ensure seamless office functionality.

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How does Third Bridge support the career development of Workplace Support Coordinators?

At Third Bridge, we prioritize the growth of our employees. The Workplace Support Coordinator role includes access to flexible career paths and development opportunities. We offer a Personal Development Allowance of $1150 annually, allowing you to pursue relevant learning programs to enhance your skills and career trajectory within the company.

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What is the work environment like for a Workplace Support Coordinator at Third Bridge?

The work environment for a Workplace Support Coordinator at Third Bridge is dynamic and engaging. You'll be immersed in a culture that values teamwork, collaboration, and innovation. Our office in New York, located at 1411 Broadway, hosts a diverse range of professionals, where every day presents new challenges and opportunities for personal and professional growth. You will enjoy various in-office perks, including snacks, lunches, and social events that foster community spirit.

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What benefits does Third Bridge offer to its Workplace Support Coordinator employees?

Third Bridge offers a comprehensive benefits package for its Workplace Support Coordinator employees. This includes a competitive base salary, 401K matching up to 5%, various health insurance plans, and mental health support. Additionally, employees enjoy flexible work-life balance options such as Summer Fridays and the chance to work from approved locations abroad, ensuring both personal well-being and career satisfaction.

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How can I prepare for an interview for the Workplace Support Coordinator position at Third Bridge?

To prepare for an interview for the Workplace Support Coordinator position at Third Bridge, focus on showcasing your organizational skills and ability to manage multiple priorities effectively. Be ready to discuss your experience with office coordination and health and safety regulations. Consider preparing specific examples from your past roles that demonstrate your problem-solving abilities and commitment to fostering positive relationships in the workplace.

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Is prior experience mandatory for the Workplace Support Coordinator role at Third Bridge?

While prior experience in office coordination and facilities management is advantageous for the Workplace Support Coordinator role at Third Bridge, it is not strictly mandatory. We value individuals who are eager to learn and can adapt quickly to new challenges. If you possess a strong desire to contribute positively to our team's dynamic and have the right skills, you are encouraged to apply!

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Common Interview Questions for Workplace Support Coordinator
What strategies do you use to maintain an organized workspace?

When answering this question, focus on specific processes you implement to keep the office organized. Discuss your methods for tracking supplies, scheduling audits, and your use of technology or tools that facilitate organization, highlighting your attention to detail as a Workplace Support Coordinator.

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How would you handle a situation where two employees have conflicting meeting room bookings?

In such a situation, it's best to remain calm and assess the urgency of each booking. Communicate with both parties to understand the nature of their meetings, and then negotiate a solution, which could involve rescheduling one of the bookings or finding an alternative space. It's important to emphasize your problem-solving skills and ability to maintain professionalism under pressure.

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Can you give an example of a time you improved office safety or health protocols?

When responding to this question, cite a specific instance where you identified a safety concern and took steps to rectify it, such as implementing new procedures or conducting additional training. This showcases not only your awareness of health and safety protocols but also your initiative and proactive approach as a Workplace Support Coordinator.

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How do you prioritize tasks in a fast-paced office environment?

When prioritizing tasks, start by assessing deadlines and the impact of each task. Use tools such as to-do lists or digital project management platforms to keep your workload organized. Make it clear that adaptability is key in a role like the Workplace Support Coordinator, ensuring that you can pivot as new high-priority requests come in.

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Describe your experience with inventory management.

Discuss any relevant experience you have with monitoring stock levels, ordering supplies, and managing vendor relationships. Highlight your attention to detail and organization, and explain how your approach ensures that the office runs smoothly without interruptions in supply.

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What steps do you take to ensure a welcoming atmosphere for office guests?

Creating a welcoming atmosphere for guests involves more than a friendly smile; it also includes being attentive to their needs and ensuring that guest areas are tidy and well-stocked. Talk about how you keep track of guest check-ins and make sure the reception area is inviting, as well as how you help guests feel valued even before they arrive.

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How do you handle feedback or criticism regarding workplace processes?

Demonstrating receptiveness to feedback is crucial for a Workplace Support Coordinator. Share an example of how you've received feedback and made necessary changes to improve office operations. Emphasize your commitment to ongoing improvement and teamwork in your response.

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What software or tools are you comfortable using for office coordination?

Discuss any software or tools you have experience with for tasks such as scheduling, inventory management, or reporting. Highlight familiarity with platforms like Microsoft Office, Google Workspace, or any specific facilities management software that can enhance your effectiveness in the role.

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How do you ensure confidentiality while managing office records?

To ensure confidentiality in managing office records, discuss the protocols you follow to restrict access to sensitive information, such as using secure files and maintaining privacy with discussions. Mention the importance of discretion and adherence to company policies regarding data security.

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Why do you want to work at Third Bridge as a Workplace Support Coordinator?

Your answer should reflect an understanding of Third Bridge's mission and values, as well as genuine interest in contributing to its dynamic environment. Share how your skills align with the role and your excitement about being a part of a company that prioritizes employee development and well-being.

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Our mission is to democratise the world’s human insights and flip the traditional research model upside down. And we know what will help us achieve it: the quality of our people, and the skills and knowledge they possess. Join us and your mission ...

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Full-time, on-site
DATE POSTED
November 24, 2024

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