Tennessee Pharmacy Call Center Representative

Job Summary

A company is looking for a Remote Pharmacy Services Call Center Representative.

Key Responsibilities:

• Answer inbound member calls with professionalism, empathy, and patience
• Provide clear guidance on pharmacy benefits, medication coverage, and mail order services
• Problem-solve efficiently while navigating multiple computer programs

Required Qualifications:

• Must be located in Tennessee
• Reliable, hardwired internet with 25/3 upload/download speed
• Quiet, dedicated workspace at home
• Minimum 1 year of customer service experience (call center, retail, hospitality, military, etc.)
• High School Diploma or GED required