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Customer Success Manager

Who is Tenable?

Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 45 percent of the Global 2000, and large government agencies. Come be part of our journey!

What makes Tenable such a great place to work?

Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!

Your Role:

The Customer Success Manager, is a customer facing role responsible for managing a territory of existing accounts with a view to driving expansion of our product portfolio and ensuring retention across the account base.

Your Opportunity:

  • Responsible for growing revenue via prospecting, qualifying, selling and closing from existing enterprise client accounts
  • Responsible for Quarterly & Annual Revenue Targets
  • Manage client relationships through all phases of the sales cycle.
  • Provide a consultative solutions sales process to prospects
  • Provide account management to an existing territory including support/product issue resolution
  • Responsible for tracking & logging customer information, forecasts and reports
  • Regular customer briefings on product news, roadmap & overall Tenable strategy

What You'll Need:

  • Business level Spanish essential
  • Experience selling On-Demand, SaaS (Software as a Service) solutions is preferable subscription based product to a diverse customer base with direct customer facing experience
  • Ability to build and maintain strong relationships with channel partner
  • Proven track record in Sales
  • Network Security background preferred but not essential
  • Ability to adapt, overcome objections, learn from complex situations in a dynamic environment
  • Strong time management and prioritizing
  • Consistent and documented track record of achieving monthly/quarterly/annual target metrics
  • across both renewal & expansion
  • Strong oral and written communication skills
  • Ability to work in a fast paced, team environment with revenue deadlines

#LI-JG1
#LI-Hybrid

We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels.  If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact Recruiting@Tenable.com for further assistance.


Tenable Data Consent Statement

Tenable is committed to protecting the privacy and security of your personal data. This Notice describes how we collect and use your personal data during and after your working relationship with us, in accordance with the General Data Protection Regulation (“GDPR”). Please click here to review.

For California Residents: The California Consumer Privacy Act (CCPA) requires that Tenable advise you of certain rights related to the collection of your private information. Please click here to review.

Average salary estimate

$65000 / YEARLY (est.)
min
max
$50000K
$80000K

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Founded in 2002, Tenable Inc. provides continuous network monitoring and vulnerability management services to companies across industries. The company is headquartered in Columbia, Maryland.

29 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$50,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 23, 2024

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