Customer Service Rep(07019) - 1140 Galaxy Dr. NE, Suite H

As a Customer Service Representative at Domino's, you'll greet customers, take phone orders, and prepare delicious pizzas while providing an exceptional customer experience. Your role also involves operating the cash register and maintaining a clean work environment.

At Domino's in Lacey, WA, a Customer Service Representative earns $17.00 per hour plus tips. This competitive pay reflects our commitment to our employees' hard work and dedication.

Customer Service Representatives at Domino's are eligible for benefits including paid sick leave according to Washington state law, as well as medical, vision, and dental insurance for qualifying part-time and full-time employees.

To thrive as a Customer Service Rep at Domino's, you should possess excellent interpersonal skills, a positive attitude, and the ability to multitask. Being a team player and maintaining a professional appearance is crucial for this role.

The work environment at Domino's is positive and collaborative, where team members support each other and share the joy of pizza-making. You'll enjoy a fun atmosphere while efficiently serving customers.

Yes, at Domino's, we welcome applicants who are at least 16 years old to apply for the Customer Service Representative position. It’s a great opportunity to kickstart your career in the food service industry.

Customer Service Representatives at Domino's receive tips on top of their hourly wage, enhancing their overall earning potential. This allows you to be rewarded for delivering outstanding service to customers.

When faced with a difficult customer, it's essential to remain calm and empathetic. Listen actively to their concerns, apologize for any inconvenience, and offer a solution that aligns with Domino's policies while ensuring the customer feels valued.

Think of a specific instance where you dedicated extra time or effort to assist a customer, such as providing personalized recommendations or resolving their issues. Highlight your ability to create a positive experience.

Demonstrate your knowledge about Domino's by discussing its commitment to quality, customer service, and teamwork. You could mention the fun work atmosphere and the collaborative nature of the team.

Discuss your time management skills and methods for prioritizing tasks, such as using a task list, remaining adaptable, and focusing on the most urgent customer needs first, especially during peak hours.

Emphasize the importance of cooperation and communication within a team. Highlight your readiness to help others and how effective teamwork enhances service quality and efficiency in high-pressure environments.

Share your passion for helping others and creating memorable experiences. Explain how you find satisfaction in resolving customer issues and contributing to a positive dining experience.

Stress the importance of cleanliness in a food service role. Explain your methods for keeping workstations organized, following protocols, and regularly checking supplies to ensure a smooth operation.

Discuss your understanding of the critical balance between providing good service and adhering to company policies. Mention the importance of knowing guidelines and being tactful when explaining them to customers.

If you have experience, detail your familiarity with cash handling protocols, accuracy in transactions, and balancing the register at the end of the shift. If not, assure them you're a quick learner and diligent with financial tasks.

Convey your excitement for joining Domino's by mentioning the fun team environment, the opportunity to work with food you love, and your desire to engage with customers while contributing to their dining experience.