Technical Support Specialist - job 3 of 50

Job Summary

A company is looking for a Spec Technical Support ERP.

Key Responsibilities

• Act as a resource for escalated technical issues and provide high-quality customer support
• Investigate and resolve application issues, develop technical solutions, and document processes
• Collaborate with cross-functional teams to support incident resolution and process improvements

Required Qualifications

• Bachelor's degree in Information Technology, Computer Science, or equivalent work experience
• 3-5 years of experience in logistics systems or IT support
• Experience supporting logistics or warehouse management systems
• Proficiency in Microsoft Office Suite and experience using ticketing systems
• Working knowledge of SQL